Hey folks. I dug through some older post but none of them really seemed to have the information I was looking for or were pretty old. I work for an MSP and we've been getting complaints from clients that there is a lot of background noise when they're talking to our engineers on the phone. There's probably 30 or so people in our bull pen, no cubicles or dividing walls to help mitigate sound. I need a solid headset with preferably stereo speakers (and preferably circumaural if such a thing exists in the professional world) with really good noise rejection. We've tested a couple headsets which have decent noise rejection while the wearer is speaking, but as soon as they fall silent the gain picks up and amplifies the background chatter. Are there headsets that have dedicated noise rejection mics so that it can tell the audio is coming from somewhere other than the speakers mouth and reject it? Any help is greatly appreciated, I've been searching around but any time I google "headset" it wants to give me results for headphones or gaming oriented products.

Edit: I should mention, we're using Teams soft phones so the headsets need to connect to a laptop not a desk phone

Hey guys,

I'm currently working in a call center for a financial institution. I've been working there for the last nine months and have an issue with the headset. Pretty much everyone in our company uses jabra 75 and I've noticed it that it's starts making my ears red and causes compression headache once I put them one. I've keep looking for online for a pair that wouldn't bother my ears, any suggestions?