Between the insane price hikes year after year, the plunging quality — like jackets literally being stained by rain — and the legalistic bullshit they use to get out of any warranty support, I’ve had enough. I’ll love my old chilliwak bomber for as long as it lasts but will not be doing any more business with this sorry excuse for a company. Peace.

I’ve been a loyal Canada Goose customer for over a decade, with my wife and I owning four jackets that were purchased more than 10 years ago. Back then, the build quality and materials were unrivaled — these jackets still look as good as new after more than a decade of use. I've been a huge fan of this brand, but today's the last day.

I recently purchased a HyBridge jacket, and it felt like I was wearing a cheap, vinyl trash bag. The materials are subpar, and the overall build quality is a far cry from what Canada Goose used to offer. For a brand that charges premium prices, this is effin' outrageous. It’s clear that the company has sacrificed quality for profit, which is incredibly disappointing given its once stellar reputation.

On top of that, their return policy is a joke. After the disappointment that came with the HyBridge, I revisited the store to return the jacket (after 1 week since purchase). The fact that they won’t accept returns if the jacket has been worn — even lightly — is a slap in the face to customers. It's reasonable to want to try a jacket on and wear it around briefly to see if it’s the right fit, but Canada Goose doesn’t allow any flexibility. I’m not talking about returning a jacket that’s been worn into the ground, but even a tiny bit of dust on the sleeves was enough to have them refuse my return. That’s not customer service, that’s a corporate cash grab.

I understand if a jacket is worn beyond the point of mint condition, but the lack of understanding and customer care is appalling. It’s as if they’ve forgotten their roots and the quality that made them great. I’ll be looking elsewhere for my future outerwear, as Canada Goose no longer lives up to its name.

What is going on with Canada Goose? Well, the price increase has become ridicilous now this year. And the fur has been removed. Which I expected both.

But now they also discontinue so many useful and nice styles (Brookvale, Forester, Maitland etc) and bring out literally only yellow/pink/ uglycollaboration trash bag jackets. Also the focus on products for fall stuff, bad quality ugly shoes, useless accessories? No new releases beyond ugly and low quality puffer jackets.

The stock price is on an all time low and it kinda makes me sad that this brand is literally dying. I remember Jackets like the Bromley with luxurious leather and shearling details and now it‘s all gone what is connected with practicality and quality.

What do you guys think?

I recently bought a Langford Parka - CR Black Disc from the official Canada Goose website for €1700. When it arrived, I noticed 4 or 5 white stains/marks, plus a defect on the back (I can share photos).

What surprised me the most was the quality. When I tried it on, it honestly felt cheap compared to my other Canada Goose jackets. The lining is noticeably less dense than my Carson from 2017, and I also own another model from around 2020 (not sure which one) that feels much better in terms of build.

Has anyone else experienced this? Is this normal now? Did the overall quality drop in recent years?

Thanks

Just wondering what your takes on Canada Goose is as a company.

Growing up in Canada I viewed CG coats purely as utility items. I'd see Resolutes , Expeditions and Snow Mantras being used as PPE when it got really cold. You payed for quality, durability and materials.

But it's seems in recent years the company has changed course to more of a luxury brand and a status symbol. I went to the store in WEM they don't even keep the work coats in the store, you have to ask the staff to get them from the back. Meanwhile $300 fanny packs are on display.

What did you guys get into CG for and do you think the general quality still makes it worth it? or are most people after the badge on the arm?

I recently just picked up my first Canada goose parka and I would like to give a review on Canada goose generations to save other people from the hassle I went through.

First off if you’re getting anything from very good to excellent category. Your jacket should’ve come damn near a brand new.(in my experience at least.)

Second of all, the shipping was very quick for me ordered on a Friday and came on a Monday and I am in the US

The biggest negative that I would say is that the description doesn’t doesn’t say exactly what is wrong with the jacket. For example, when I bought my first parka, the description said very light defects and then once I purchased it and I got the confirmation email later and then stated it didn’t have the fur trim, which is one of the reasons I really wanted the jacket and it was over the two hour threshold for me to cancel the order so I had to wait for it to come until I was able to return it and get my money back. this could be rectified if you do cancel it within the two hour period but it’s just something to know just in case.

Perhaps wrong product line and prices along with weak demand. Here we are.. if they don’t reinvent themselves or start providing quality parkas for the prices they are charging.. they will be done soon..

https://www.cnbc.com/2024/03/26/canada-goose-to-cut-17percent-of-its-corporate-workforce.html

I guess this could also be considered a review too. But has anyone had a better experience than I had purchasing from the used Generations stuff? I got a graphite chateau parka rated “Very Good.” I was expecting the typical sleeve and wear discoloration but they sent me a jacket where it looks like someone spilt food on the pocket and they didn’t even try to clean it up? Like there were still crumbs on the jacket. Should this be expected for the “very good” rated stuff?

I wanted to share my experience with Canada Goose’s warranty process, because it has been shockingly bad for a $2,000 jacket that’s supposed to last years.

Timeline / Story:

• Dec 2023 – I bought a Canada Goose Mystique Parka. • Jan 2024 – Within weeks I noticed cold air leaking through the arm seams. The coat was basically new. Canada Goose told me the coat needed a “1–6 month break-in period for the feathers to settle.” It never improved.

• Feb 2025 – The internal hanger loop ripped out of the seam, and the seams were still leaking cold air. I submitted a warranty claim. They told me I’d have to pay shipping and possible cleaning fees — ridiculous for a garment at this price point.

I didn’t want to be without a winter coat for months, so I waited until fall.

• Oct 2025 – I finally sent the coat in. While packing it, I noticed a very small tear (about 1/4”) and some light scratch marks on the fabric. I don’t remember how it happened — maybe my dog. I called Canada Goose beforehand, explained I knew the small tear was accidental damage, and asked if they could patch it while they had my coat. I said I’d happily pay. The rep said they’d “add a note to the file.”

• Once they got the coat, I was told I had to pay a cleaning fee. Fine.

• Then I got an email saying all damage was “accidental” and none of it would be repaired — including the seam leaks that were present since month one.

After pushing back (a lot), they eventually said they would repair my coat “as a gesture of goodwill.” But their emails were template-like, vague, and never addressed anything directly.

So I asked for clarification on what exactly they planned to repair.

That’s when things got bizarre.

• Out of nowhere, they suddenly claimed there was “tar” on my coat. This was never mentioned in initial inspection, and I’ve never seen anything resembling tar on it.

I asked for photo evidence and a direct contact number for someone handling my case.

And then… they just stopped responding completely. After weeks of near-daily emails, silence the moment I asked for proof.

So to recap: • Seam leaks denied. • Hanger loop tearing out denied. • Small tear I offered to pay for ignored. • “Tar” magically appears only after I questioned them. • No evidence provided. • No real contact person. • Template emails that avoid every direct question. • Now radio silence.

For a brand that markets itself on premium craftsmanship and lifetime quality, this has been the worst customer service I have ever experienced.

It’s a Canadian brand that’s known the world over and made right here at home (at least some are).

Do you own one? How is the quality and does it justify it’s high price tag? Or are they just a fashion statement?

Over the years Canada Goose's warranty has gotten worse. When the company first started the warranty was lifetime replacement regardless of what happened, the jacket was marketed to the outdoors person and sold at places like bass pro shop.

Now I am responsible for shpping the jacket to them and the warranty barely covers anything anymore. What a joke, you're supposed to spend over a grand on a jacket and this is the service you receive.

Absolute joke.

Thank you for letting me vent

I was gifted a Canada Goose Coat back in 2016.. then took it to the Dry Cleaner’s and it shrunk in 2019. I am thinking to buy a new Canada Goose Coat . I live in Winnipeg Manitoba Canada. Is it worth the investment?

My The North Face jacket is starting to show its age after 7 winters so I’m looking for a new winter jackets. I’m looking for something durable but stylish because I prefer to spend a bit more, but also use the jacket for longer.

In the stores around my area they have brands like Columbia, The North Face, Jack Wolfskin, and others but they feel like I’m wearing plastic bags. They also have Fjallraven which feels really durable, but I don’t like the design. Ski jackets are also probably very durable but they are too sporty.

I tried Ganada Goose MacMillan park in a different city and I fell in love with that jacket. The design, the quality and actually kept me warm. In the store was 1,250€ but I saw it on some retail websites for 6-800€

Do you think it’s justified to spend the equivalent of a used car on jacket and if yes is it really that durable? Other brands like Moncler and Stone Island have similar price range, but they don’t seem that durable imo.

If not what are some other brands that have the same characteristics, quality, style, durability, but are offered at a lower price point?

Hey guys,

I was looking for a jacket that was both stylish and could get the job done for the winters down here in Toronto when I came across this jacket:

https://www.canadagoose.com/us/en/bromley-bomber-7996M.html

I was wondering if any of you have purchased a CG before and if so what your thoughts were on its durability.

What are your opinions on Canada Goose? Premium price aside, are Canada Goose coats really the best winter jackets out there? I am looking for unbiased opinions about the brand and any comparable alternatives from a quality of goods perspective (rather than value/price).

What brand do you guys prefer and why? I am moving from southern California to Minnesota and need to start rebuilding my winter wardrobe.

Over the years living in the GTA I’ve noticed more and more people purchasing certain luxury products like Canada Goose and Arcteryx coats. Especially noticeable in the winter. Just wondering if you still consider these brands to be “status symbols” in Toronto even with so many people wearing them? Curious.