Factsheet
Eddy Cue (Senior VP of Internet Software & Services)
Zack Van Amburg (Head of Worldwide Video Programming)
Jamie Erlicht (Head of Worldwide Video Programming)
Matt Cherniss (Head of Domestic Creative Development)
Morgan Wandell (Head of International Creative Development)
Molly Thompson (Head of Documentaries and Unscripted)
Tara Sorensen (Head of Kids Programming)
Eddy Cue (Senior VP of Internet Software & Services)
Zack Van Amburg (Head of Worldwide Video Programming)
Jamie Erlicht (Head of Worldwide Video Programming)
Matt Cherniss (Head of Domestic Creative Development)
Morgan Wandell (Head of International Creative Development)
Molly Thompson (Head of Documentaries and Unscripted)
Tara Sorensen (Head of Kids Programming)
How do I cancel my Apple TV free trial? - Apple Community
Impossible to cancel free trial on my own?
I forgot to cancel my free trial. Am I eligible for a refund?
Do you need to cancel the three month trial of Apple TV you get with a new device to keep from being charged or does it just end?
Can I cancel Apple TV at any time?
Can I get an Apple TV subscription for free?
I just bought a new Apple device directly from Apple, and they offer a free trial of Apple TV with purchase. Can I stack · T-Mobile · ’s · On Us · promotion with Apple’s promotion?
Videos
No way to cancel an Apple TV free trial without contacting support to do it on their end?
Went to my subscriptions on play store - nothing shows. Go to my icloud account, it says since I subscribed on Google play, I must cancel it there. Went to Apple.tv " manage subscriptions" where it automatically takes me to Google Play, where again, nothing shows....(yes, I am signed in on the right account) contacted chat support, and what i understood the agent say was that a free trial doesn't show up, only monthly subscriptions? So i said what? So if I understand this correctly, since it doesnt show, one isnt able to cancel it on their own, they must contact support to do it??? What if, for example, someone didnt cancel their free trial, then it continued monthly, would it only then show? He said let me explain and then the chat disconnected. I told him to just cancel it on his end, but since it disconnected, and since they dont send a cancelation confirmation email, i have no way to know if its actually canceled or if ill get charged.. I then start a new chat and explain everyrhing, the page refreshed and disconnected.. and before anyone suggests to call, i did call the other day but was unable to today, so thought chat could help. Why is Apple so hard, why do they make it so hard to cancel? In hopes you'll just give up and continue the monthly subscription??
Edit: yes.. I know it "should" show up on Google play however it is not. It only shows up on my icloud account but the button for 'cancel subscription' is not click able. It only says i must go to Google Play, although I was sure I subscribed via the apple tv website.. not Google play.
Also, for everyone saying apple cannot stop the subscription if it was purchased through Google Play.. that's not true.. my icloud is saying it was purchased on Google play, yet apple support was able to cancel it on their end. Whats not possible is canceling it on my end.. but they are able to.
Posting for a friend:
Hey everyone,
Just a bit of context: 7 days ago, I installed the Videoleap app from the Apple Store and started their free 7-day trial. However, I forgot to cancel my subscription before the renewal date. I then suddenly received an email saying I had been charged the yearly fee, so I immediately canceled my subscription and filed a refund claim.
I was just wondering if I’m eligible for a refund, given the situation above. Any thoughts and suggestions regarding this would be greatly appreciated. TYSM 🥹