So I created a label through UPS.com and never created an account. I used PayPal to pay for the label. I am trying to void it but have no idea how to manage the label. I tried creating an account using the same email address I used as the shipper but there is no label in my shipping history. I have zero control over it other than an email in my inbox that links to the shipping label.
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I created a shipping label online as a guest. I checked out at $118, and they charged my card $155. I decided to just deal with it when I went to drop off the package, but the store said I had to call UPS to fix it, and I said I would just cancel that label if they could make me a new one because they said it would be cheaper (it was only $95). Now I'm trying to void this label but I created it without an account - and when I created an account under the same email it's not showing in my shipping history. I've talked to 5 different reps who keep transfering me - help!
I canceled an online order yesterday but they still shipped it out. How do I get UPS not to deliver it but to send it back? I am not home during their usual delivery time slot.