So I created a label through UPS.com and never created an account. I used PayPal to pay for the label. I am trying to void it but have no idea how to manage the label. I tried creating an account using the same email address I used as the shipper but there is no label in my shipping history. I have zero control over it other than an email in my inbox that links to the shipping label.
How do I void a shipment label, paid by credit card?
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Hi! Today, I created a shipping label via UPS, and I wanted to update the weight of the package, in case that would affect the price of the shipping label. In attempting to do so, I voided the shipping label.
Then, I stumbled across this page: https://www.ups.com/us/en/help-center/shipping-support/void-shipment.page
There, it says that "packages that are created using a payment card such as a debit or credit card are not eligible for voiding through the Void a Shipment tool."
I had paid by credit card and was able to seemingly void the package, as I can no longer access the page to print the shipping label. Is there any way to un-void the shipping label? If not, will I receive a refund to my credit card?
Finally, I have already printed the shipping label. Would it be possible to use the shipping label, despite being voided?
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resolved: after calling the billing center, the rep stated that created shipping labels appear as pending charges on a credit card. Since the shipping label was voided, there will be no charge to the credit card.