I have a 360 account and I noticed today they have new wording on their website that says the following:
“For certain banking products we offer, fees assessed at any ATM within the United States and at some ATMs located outside the United States will be reimbursed within 5 business days, up to $15 per statement period.”
It’s been a while since I used my 360 debit card for withdrawing cash internationally but I keep it for this reason. Can anyone say if they have used it recently internationally and had fees refunded ? Does anyone know the fine print behind this change ?
I called capital one but I couldn’t really get a clarification from them.
Videos
Does Capital One charge ATM fees or surcharges?
Does Capital One charge foreign transaction fees at ATMs?
How long does it take for cash to deposit through a Capital One ATM?
just went to take out money at an atm listed on the capital one app, but it said there was a $3.50 fee. does capital one reimburse for this, or do they just not take it out of my account upon withdrawal? thanks!
I used an Allpoint ATM that the app directed me to. It said there was a fee, but I assumed Capital One pays it. Then it showed up on my statement. I asked them what would anyone use an ATM for other than a cash advance for no fee. They did not have a good answer but told me to call back in a few days after it's finalized to try again.
I feel like this is going to be another class action lawsuit against them for advertising no fee to use Allpoint ATMS in the app that they direct us to, then charging us anyway.
I used the Fidelity debit card at a Capital One bank ATM this weekend to withdraw some cash. To my surprise, I was not charged any additional ATM fee. I get reimburesed anyways, but still surprised. I wonder if it was just this particular ATM that was not set to charge a fee or is there any partnership with Fidelity and Capital One?