Anyone else having issues?
Seems to be website and app is down when trying to login. On the Mobile app it says unauthorized and on the desktop keeps cycling back to the login and doesn’t acknowledge what has been entered
Edit - down detector is now showing the issue is pretty wide spread at the moment
latest sign on attempt - app back up and working with full account access
Logged in today and my 360 accounts don't even show up. Got the following notice on the website.
We're experiencing issues with money movement and account information. We're working as fast as we can to fix the issues.
We ran into a snag trying to retrieve your account details, but we're working on it.
EDIT: As of noon I have gotten notifications that my scheduled transfers from one Cap1 account to another have occurred, but logging in, instead of any of my accounts, all I can see is " You may not see all your account features right now, but we're working on it. Try again in a bit, or give us a call at (877) 383-4802. "
I realize that technical problems occur, but between this and another unresolved error regarding incorrect balances showing in my account, they are dropping the ball a bit, and probably should have notified customers of the problem. Who knows how many people needed to access their money this morning and couldn't?
Edit 2: 1 PM EST, things seem back to normal, at least for me (other than the same error that's been going on for weeks). I hope it's the same for everyone else.
I opened a capital one venture x card on 3/15. I can't sign into the account on their website. It reloads the login page. I have done three chats and one call. They say it is "part of a bigger issue." I made an online account for my AU and it works fine. The app also works fine for me, just not the desktop login. Have tried different computers, three different browsers etc. Wondering if anyone else out there is affected by the "bigger issue" also? Thanks.
I've had a Quicksilver card for a while now, but I've been unable to use any online services the entire time. When I try to set up online access, it automatically populates a username and won't let me change it, and then when I try to enter a new password, I get an error telling me that my username is taken. I've called the company numerous times before and after many hours of support they've never resolved it. Does anyone have any idea what I can do to actually get into the app or website?
Anyone else get this on any of their cards?
Edit: Also can’t view virtual cards and people in the C1 subreddit are saying their purchases are getting declined.
Edit #2: Alert went away and I’m able to see my pending charges/virtual card/make purchases again.