I'm looking to replace our recliner sofa and came across the Carey Leather Power Reclining Sofa onsale for $1399 (after $400 discount). Anyone own one and can share their experience? Mainly concerned with comfort and durability. I couldn't find in warehouse to try out.
Costco's site shows it has 179 reviews on the product but I can't see what the reviewers say.
https://www.costco.com/carey-leather-power-reclining-sofa-with-power-headrests.product.100774025.html
Also, if there is a different recliner sofa from costco you can recommend, I'd appreciate that as well.
Thanks.
In May, 2022 I purchased the Carey Leather Reclining Sofa. Last December, I started noticing foam crumbs on the floor. I finally raised the legs all the way up and looked and noticed that for some reason the leather is sealed with a zipper that does across the underside of the leg raise. So I got in contact with Costco furniture resolutions team and asked for a repair technician. They contacted the manufacturer and it took 3 months for them to ship the part to me. Which was the leather for the left seat and leg raise folded and foam jammed into a small box. I then scheduled the technician who came and repaired the furniture. It was a very difficult job and the technician had to remove staples and transfer every little part.
Sure enough, a few week later I notice the foam crumbles. I call Costco again and the first CSR tells me I should keep checking for the Carey to be in stock and do an exchange. I then realize the Carey has been replaced by the Harvey and it is never coming in stock. They won't do an exchange because its a different item. I could do a return and rebuy but the Harvey is not on sale right now so it would cost a few hundred more and I don't want to invest more money in a brand that I know is unreliable.
So I am back at it, called Costco again and waiting to see what the furniture resolution team says...
Trying to post an image of the underside but its not working
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Man, they're being really Lazy Boy.