Hi all, sooo I have this 2015 Chevy Cruze 110k mileage bought it for $10, this car giving me so much problems that just don’t feel like driving it anymore.

I have save up $20k I am looking to buy Honda so it can last long but I was looking at cargurus I see these Honda around $5-10k price with 90-100 k mileage, are these cars worth buying I wanted to last longer than the Cruze 3years or is it better just to go to Honda dealer and buy $20k used car from them.

If you’re not paying attention closely, it’s easy to mistake CarGurus for a no haggle used vehicle buyer like Carmax and Carvana. But that is not what they are. CarGurus serves as a kind of front end to auto dealerships that are interested in buying used vehicles. When they send you an estimate for what they will pay you for your vehicle based on all the data you enter, the estimate is really coming from a car dealership in your local market. You need to visit that dealership to execute the transaction.

In my case, a local dealership in Thousand Oaks California sent me an offer “good for seven days” of $30,245. It was contingent on the vehicle being exactly as I described it. This was the best offer I received, the dealership was close by, so I paid them a visit with expectations of completing the transaction. Take my word for it, this car was beyond cherry. Less than 14,000 miles, garaged, a classic little old lady car driven lightly and well maintained. Not a scratch on it. When I arrived at the dealership, I instantly got that creepy feeling. The sales person did the classic bait and switch dance. He claimed there was a fingerprint sized dent that didn’t exist. In front of me, he pretended to call an auction company “ in case we wanted to send it right to auction”, then reported that they would only take $23,000 for it. Then he told me not to worry about that, and that he was going to go into the back to get the deal authorized. At this point I told him that if the offer was for anything less than $30,245, that this was not going work. And I looked him right in the eyes as I said it and made it abundantly clear I wasn’t kidding. Naturally, he left me sitting at the desk for 20 to 30 minutes before returning, whereupon he offered me $29,500. He even did it with the folded piece of paper with the price in it, the cheesy cliché of the sleazy auto dealer. Needless to say I walked. I wasn’t there to negotiate, and made this crystal clear before the whole theatrical performance began. There was zero reason, other than bait and switch, to offer me anything less than they laid out in the email they sent me.

I should’ve seen it I suppose. The next day I went to Carmax and sold it for $100 more than the sleazy dealership offered me. But honestly, I would’ve taken less, just on principle. Bottom line is if you like negotiation, and I know some people do, CarGurus might work for you. But they masquerade as a no haggle alternative like a Carmax, and that’s simply not what they are. It depends on the dealer I suppose, and whether or not they’re scrupulous, or simply scammers playing the oldest trick in the douche bag playbook.

Does anybody know if this website cargurus.com is legit? I saw a car a I want and don't know if whoever is posting is legit or not. Never heard of this website before so yeah. Thanks!

I just finished listing my car on CarGurus which took hours longer than it should have. The "sell your car" button is just a shady way for them to try to rip you off with their offers (they offered me 8k for a car worth no less than 15k per KBB). I got all the way to uploading the title before I realized I wasn't listing it which is what I was trying to do in the first place. The actual list your car button is hidden at the bottom of the page and I had to contact customer service and wait a day to allow me to do it because I had partially filled out their CarOffer bs. Once I did that, it took me an hour to upload my photos because it kept deleting half of them after reloading the page. I am writing this entire thing while trying to update the order of my photos btw. It loads for 15 minutes when I try to do so then dosent change anything.

These shady and misleading practices are a big reason why people sell online and not to a dealer. I didn't have the same issues with any other site. They are removing the listing feature by the end of the month, but while it is still available it should be serviceable to use. Especially since the site had me spend $5 on the listing before even having to deal with the photo struggles. Sellers beware.

It is also a site designed with dealers best interest in mind. It is quite literally a dealer based system. This is why they are removing private listings imo. I recently left my job in sales at a dealership due to shady and unethical practices. They LOVED Cargurus. It got customers in the door so they could proceed to tell them the online price is incorrect and it is actually 5k over msrp due to "supply and demand". Online buying is the future of cars because of its convienience and transparency. The last thing I want is for more companies to follow their lead and be in cohorts with dealerships who dont care about buyers.

PS: I gave up trying to organize the photos. If you see a listing with the odometer as the cover photo now you know why lol.

Hey everyone,

I’m doing some research into CarGurus and wanted to get some honest feedback from other dealers who have used (or are currently using) the platform.

There’s been a lot of talk about changes to their offerings, pricing structure, and future direction — so I’m curious how the dealer community specifically is actually experiencing these changes. A few questions I’d love to get folks’ input on:

1. If you are a current user and have upgraded to their paid services, was it worth it? If not, what held you back?

2. Value of Carguru’s Premium Features
Have the premium add-ons such as pricing tools, market insights, etc. added any measurable value to your operation? Are you seeing real ROI from the premium features, or do they feel more like extra cost without clear performance?

3. For those who started with the free tier — did it actually deliver leads/sales, or just push you toward paying?

4. Have you stuck with CarGurus over time, or dropped it? For those on premium packages, is the ROI still justifying the price?
Have lead quality or conversion rates improved enough to warrant the cost increases?

Would really appreciate your thoughts — even quick bullet points or gut impressions help. Trying to understand how CarGurus is performing from the ground level and how it has improved dealer’s experience. 

Thank you in advance.

So I’m going to be in the market within the next few weeks (just waiting on title for my current car) and the pre qualification with Capital One and Westlake were both under 10%….which is GREAT, if it’s accurate. What I don’t want is to get to a dealer and after a hard inquiry suddenly the interest rate is double.

For reference my credit score is not-great-but-not-horrible (600-620 depending on where you look) and I make between $40k-$45k per year; last year was $42k but by the time I am sitting down to sign, it should be closer to $45k since I will be getting a raise on my first check in April. No repos/evictions. My credit utilization is pretty high right now is the only negative.

Is CarGuru legit? Has anybody purchased from that app or website?

I saw an opening for CarGurus SDR. I'm trying to break into an SDR role so I can move up the ladder from SDR->AE and beyond. Anyone have experience at CarGurus or any word about how is the company culture or outlook for someone trying to break into an SDR role?

Any advice about pros or cons would be much appreciated!

Shopping for a new car. Seems Carguru is the best resource to find a ride. Craigslist is sketch. EBay slightly less. Is there something I'm missing? Thanks

I would be very grateful for some opinions on this.

I'm considering this because I may be moving to a city where I don't know anyone for work. My current toyota solara has 246,000 miles, but it's been well taken care of. My question is about cargurus and also 4x4 work trucks.

I'm thinking of driving my car until it fails beyond sensible repair. I can have it towed to scrap, uber to temp rental and perhaps get something delivered off cargurus, but am obviously a little nervous about this.

None of the cars or trucks seem to be certified preowned. Is this an issue?

If anyone has used the delivery service, was the vehicle always as described? They apparently have a return policy if it's not.

My budget will be $17-22,000. I work in plumbing and although I'll soon be using a company vehicle, I want a truck with camper shell to be able to move living situations easily and work side jobs on the weekends. I don't plan on buying anything over 135,000 miles. My ideas so far are:

1. GMC sierra/chevy/dodge 1500

2. Toyota Tundra

3. Perhaps tacoma with larger engine

I like the idea of sticking with Toyota as they seem to have the best reliability. I've heard the Tundra is the most reliable full-sized truck on the market. I don't mind that it doesn't give a smooth ride, but I hear the gas mileage is very poor. The body style is not my favorite, but that's neither here nor there, in reality. I like the GMC sierra style, but wonder how reliable they really are.

Any insights you may have are greatly appreciated. Enjoy the rest of your weekend!

Did you have a good experience using it? I'm currently using it to find my first car within a few weeks and I am seeing good deals so far.

I have been shopping for used minivans. I have been told Cargurus has great prices, but when KBB the same car the listing is overpriced. Which value is more accurate

It was a super easy process. We didn't actually end up using the process they provide, but it was a great conduit for getting eyes and genuine buyers I think. Also posted to AutoTrader.

I recommend going that route if you ever want to sell privately vs craigslist.. I'm not a professional but this was my first time selling. Just wanted to share.

My dad thinks theyre a scam so he won't sell his car there even though they made him the best offer. I told him they're a pretty big company worth like $5 billion and why would they risk losing their business license to come and steal my car and not pay me and make like $7000 dollars

Interviewed with this Boston-based company last month and figured it's worth N&Sing here.

First few rounds went really well. I was then-employed in a somewhat niche role, and the position I was interviewing for was exactly in that niche. Had great rapport with the HR rep; he said I was a home-run candidate and exactly what they're looking for. I ask for a reasonable salary, he says "I can get you more than that dude" and says they'd pay $15k over what I asked. He's very fast in scheduling interviews and I'm never left waiting for a call back.

Sounds great, right?

Then comes the final round - a video interview with the manager. I wake up early, shave, put on my interview suit & tie, pull up my resume and the job listing in my side monitor, etc. I join the call and the manager is... late. After about 5min (to be fair: not very long) he joins the call in what appear to be his pajamas. He begins asking questions. I start to answer, and ask a clarifying question (think "how would you solve XYZ?" / "that depends, does ABC?") and instead of answering my clarifying question he rolls his eyes and just tells me the answer to his question. This happens again 2-3 times throughout the interview. All the while he rarely ever looks at me - he's very clearly doing something else the entire time. The last question he asks me is "You play videogames? Xbox or Playstation?" and then he ends the call with your standard "we'll let you know".

Frankly I found the entire thing wildly unprofessional. I'm no prude but I have an expectation of some level of courtesy and I think this behavior was quite inappropriate for a job interview. Part of me wonders if it was a race thing. It was like he got one look at me (or saw my name) and immediately disregarded me.

Anyway, things worked out - I ended up accepting an offer for 35k more at a much cooler tech company, and CarGurus is starting to get a negative reputation in Boston because people think their new HQ is an eyesore. God I love this town.

I'm wanting to sell my car. KBB is around 16k. Carvana was 18,800, but then I sat on it and it went down to 17,600. I tried CarGuru and their instant offer was around 11k, but then said there is a dealer offering over 20k. The dealership is over an hour drive and I don't want to waste my time. This seems really odd to me, 4k over KBB? I'm expecting to show up and have them offer me 16k. Has anyone had experience with the dealer offer, or thoughts in general about this situation?

If there are any better options, please let me know. Looking for a car around puyallup WA area. I’ve tried looking at dealerships, lots of car say salvaged Tittle or something like that. I don’t have a credit card so i don’t know how to finance. I don’t have parents to help me with finding a good car.

I could use some advice. What to look out for? What is good?

Thank you!!

Looking at a vehicle that is cross listed across multiple sites. Autotrader says it’s a “great deal” whereas Cargurus says “High price by $3k”. Just curious why they differ so much.