I know it's a longshot, but Citi has decided my account needs to change to a bizarro thing called "Simplified Banking" which appears to offer me nothing and, in exchange for this, will now charge me monthly maintenance fees which they say cannot be waived unless I have $30k on deposit with them!
Unsurprisingly, I'd like to talk to someone about this but I cannot get thought their Byzantine automated call center. Does anyone have a number that may get though to a human being that works at this place?
I have wasted too much time already on their useless chat system and automated call service on 888-248-4226.
Thank you anyone!
I had a small problem with my checking account. I tried calling the customer service number, but that only allowed certain functions and did not seem to have an option to connect to a live representative. I did connect to a rep via chat, but he had no idea how I could reach a phone rep, and just pushed interactive voice response a couple of times.
Does Citibank still have phone reps? Do you know how I can get to one when needed?
Thanks