I FINALLY got through after 3 tries. I said "change address" a few times, but the system couldn't understand me, so it routed me to an agent. Answer from BlueberryCalm2390 on reddit.com
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Citibank
online.citi.com › US › ag › contactus
Citibank Online
We cannot provide a description for this page right now
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Citi
cardbenefits.citi.com
Citi® Card Benefits - Credit Card Benefits for Citi Customers
1-800-950-5114 Outside of the United ... and conditions apply. For more information, please login or call Citi Customer Service at 1-800-950-5114 (For TTY: Use 711 or other Relay Service)....
Discussions

How do I reach Citibank customer servicereps by phone?
I FINALLY got through after 3 tries. I said "change address" a few times, but the system couldn't understand me, so it routed me to an agent. More on reddit.com
🌐 r/citibank
72
7
November 20, 2023
Citi Customer Service already leaving a bad taste.
Ok here’s what you do. Go into the Citi app and select card services, replace card, select damaged, before you hit submit you will see that you can select other shipping options. Select express delivery 1-2 days. It’s free and they will send via fedex or UPS. More on reddit.com
🌐 r/CreditCards
31
40
May 25, 2024
WTF is Citi customer service?
Yep, that's Citi. Their verification system only let's them use a land-line, work number (which I've found never works), or secondary card details. The fallback is mail with a code on it. More on reddit.com
🌐 r/CreditCards
63
86
December 8, 2022
Does anyone have a phone number that actually connects to a human being to discuss their account?
If you have an account from another bank, consider sending yourself $250 monthly via Zelle” to avoid the monthly fee, regardless of deposits. “Customers not in a Relationship Tier can avoid Monthly Service Fees in their Citi Checking account by making Enhanced Direct Deposits of $250 or more each month; “…Citi has defined Enhanced Direct Deposits to include deposits via Zelle®” More on reddit.com
🌐 r/citibank
17
5
December 30, 2023
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Citi
citi.com › domain › contact › numbers.htm
Citi.com - Contact Us
Find a product Choose one Checking Student Checking Savings Citi en Espaol Certificates of Deposit Bill Payment Citi Cards CitiGold Credit Cards Investing IRA Lines & Loans -Home Equity Line of Credit -Home Equity Loan -Personal Lines & Loans   -Student Loans -Mortgages Online Bank Statements ...
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Citi
citi.com › online-services › debit-card
Citibank® Debit Card with Chip – Secure Chip Card - Citibank - Citibank
Find out how the Citibank® Debit Chipcard protects your data in a big way. Learn about chip card security enhancements available for your Citibank debit card.
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Citi
citibank.com › domain › contact › ctus_alt.htm
Citibank.com
You've successfully cleared the User ID · We are undergoing maintenance. Come back in a few hours when your credit card information and features will be available
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Citi
citi.com › banking › personal banking guide › basic finance › what is a debit card and how does it work?
What Is a Debit Card and How Does It Work? | Citi.com
May 28, 2025 - Open a checking account: Typically, when you open a checking account, your bank will automatically give you a debit card. Contact your bank's customer service: If you didn’t receive a debit card when you opened your checking account, reach out to your bank’s customer service team and request one.
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CitiBusiness
businessaccess.citibank.citigroup.com › cbusol › static › help › SiteMap › CS.htm
Customer Service Help
Customer Service > Report a Bill Payment Problem ... Select the payment by clicking on the reference number. If the payment is not on the list or not in the past 90 days (select Earlier Payments) select Report a problem for an unlisted payment. Enter the account number debited, the payment due date, any late charges and a valid phone number for the payee.
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WalletHub
wallethub.com › popular credit card questions
How to Talk to Citibank Customer Service
July 16, 2025 - To talk to Citibank customer service, call (888) 248-4226 and then enter your account, Social Security, or tax payer ID number. This process will get you in contact with a live Citibank representative who should be able to answer your questions ...
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Reddit
reddit.com › r/citibank › how do i reach citibank customer servicereps by phone?
r/citibank on Reddit: How do I reach Citibank customer servicereps by phone?
November 20, 2023 -

I had a small problem with my checking account. I tried calling the customer service number, but that only allowed certain functions and did not seem to have an option to connect to a live representative. I did connect to a rep via chat, but he had no idea how I could reach a phone rep, and just pushed interactive voice response a couple of times.

Does Citibank still have phone reps? Do you know how I can get to one when needed?

Thanks

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Citi
citi.com › banking › personal banking guide › basic finance › how to check your checking account balance
How to Check Your Checking Account Balance | Citi.com
November 14, 2025 - They may ask you to present your debit card to help verify your identity. Your checking account balance will typically also be available on your bank statement, which can be sent to you by mail or viewed on your bank’s website or mobile app. This statement displays your account activity, including your balance as of your statement closing date. That figure may not reflect recent transactions. You can usually call your bank’s customer service line to check your balance.
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Citigold
citigold.citi.com
Citigold Homepage – Citibank – Citigold.citi.com
You have access to a Wealth team who offer premium banking services as well as professional guidance on financial planning and investment strategies. Plus, the Citigold service center is available 24/7 for immediate support. Learn More about the Difference a Dedicated Team Makes · See investments, credit cards, loans and bank balances in one place for both Citi and non-Citi accounts.
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Citi
citi.com › online-services › bill-payment
Citibank®: Online Bill Payment - Citibank
Citibank® cuts down your paperwork with online bill payment. Pay bills online to anyone, anywhere at no additional cost. Send one-time payments and receive regular bill payment alerts.
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Citi
citi.com › online-services › update-my-name
Citi Update My Chosen Name - Citibank
Citi offers transgender and non-binary cardmembers the ability to use their chosen first name on eligible U.S. Citi-branded credit cards.
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Citi
citibank.com › tts › solutions › commercial-cards › contact
New Business Enquiry | Citi® Commercial Cards
Our Client Account Services (CAS) and Regional Services teams provide local specialists who are designated to work with our customers' program administrators to facilitate the program process and provide best-practice expertise for program management. From card administration to training, Citi supports our customers every step of the way.
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Citigold
citigold.citi.com › experiences › travel.html
Citigold Travel Benefits – Citibank – Citigold.citi.com
Call: 1-800-756-7050 (option 2) by 3pm CST 24 hr. Exchange Rate Hotline: 1-800-756-7050 (option 1) Toll-free International: 1-210-677-0065 Speech and Hearing Impaired Customers: dial 711
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Citi
citi.com › ipb-us › banking › products
The Citibank ® Debit Card
3. Get cash, make deposits, get information, and transfer balances between eligible linked Citibank accounts with no ATM usage fee when you use your Citibank ATM or Debit Card at ATMs in Citibank branches and Citibank-branded ATMs at other locations.
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Citi Entertainment
citientertainment.com
Citi Entertainment®
Use your Citi® card to access presale tickets and exclusive experiences to music, sports, arts and cultural events.
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Citibank Singapore
citibank.com.sg › home › contact
Self-Service Banking Tips | Citibank Singapore
Get quick support via Citibank services. Citibank Singapore provides fraud hotlines, card lock features, and guidance for suspicious transactions.
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Citidirect
home.cards.citidirect.com › CommercialCard › cardActivation › newCardDetails
Citi Commercial Cards
You are accessing this computer system in order to service the U.S. General Services Administration Federal Government commercial cards program. This system is "FOR OFFICIAL USE ONLY," and is subject to monitoring and recording to the extent permitted by law and/or regulation.