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Colissimo
colissimo.entreprise.laposte.fr › en › contact
Contact | Colissimo - La Poste
Colissimo Box · Search · Help Center · Frequently asked questions · Tools and tutorials · Guided tour · Connect · Account and preferences · Language · English · Français · Menu · Aide · Recherche · Description · Please complete our form below.
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Colissimo
colissimo.entreprise.laposte.fr › en › node › 1161
Who do I contact if I have a question about the Pickme ...
The requested URL was rejected. Please consult with your administrator. Your support ID is: 6676516424326190005 [Go Back]
Discussions

Need help with La Poste/Colissimo hotline
Only the sender can open claims/complaints. More on reddit.com
🌐 r/france
2
0
October 4, 2023
How to request help from La Poste/Colissimo?
Your reshipping services can't open the package to check what it is inside ? More on reddit.com
🌐 r/AskFrance
2
1
December 24, 2024
I'm so fed up with the post office/Colissimo, etc.
Not to mention deliveries to relay points miles away from the one you chose. The whole point of a delivery isn't for you to do all the work. Plus, once you've experienced Amazon, you're used to real service. Colissimo's become worse than Aliexpress deliveries, and I'm totally serious. More on reddit.com
🌐 r/france
117
241
May 17, 2025
Colissimo c'est catastrophique
Avant-hier, alors que je n'étais pas chez moi, le livreur Colissimo a essayé de me joindre pour repasser plus tard dans la journée, avant de finalement laisser les colis sur le palier devant ma porte (comme le livreur UPS 15 minutes avant lui, mais qui lui n'a jamais essayé de me contacter). Hier, on sonne à mon interphone : c'est ce même livreur Colissimo qui venait livrer un voisin, mais voulait s'assurer que j'avais bien trouvé mes colis la veille. Jamais vu un tel dévouement sincèrement. More on reddit.com
🌐 r/france
12
0
July 17, 2025
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Oxwork FAQ
support.oxwork.com › hc › en-gb › articles › 360000852917-How-to-contact-Colissimo
How to contact Colissimo? – Oxwork FAQ - EN
To call this hotline from abroad, dial 0033 810 821 821. Please note that this helpline, available in French and English, is not available on Saturday mornings.
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SaferBuy
saferbuy.fr › en › blog › protecting-you-8 › how-do-i-contact-colissimo-66
How do I contact Colissimo customer service? Phone number
May 14, 2025 - Discover all the ways to contact Colissimo la poste customer service in 2025: toll-free number, e-mail, call times, online form, complaints, returns or lost parcels.
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TrackTry
tracktry.com › couriers › colissimo
Colissimo Tracking - Tracktry
Colissimo provides 3 ways for customers to reach to, e-mail, phone and mail, which can be found in https://aide.laposte.fr/categorie/contact/
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Packlink PRO
support-pro.packlink.com › hc › en-gb › articles › 360003474379-Colissimo
Colissimo – Packlink PRO
You can call 3631 for the customer service to handle your complaint. You can also submit your complaint online through the Colissimo contact form.
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Packlink
support.packlink.com › hc › en-gb › articles › 360000350309-Colissimo
Colissimo – Packlink Help Center
Home delivery or to a Colissimo office (depending on service). Mandatory label. Maximum weight (kg): 30. Maximum dimensions (cm): 100 length + width + height < 150 (200 with a supplement of 6€). Possibility of requesting digital proof of delivery. Pallet shipment allowed: No. Packlink customer service: Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00, excluding holidays.
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La Poste
la-poste.pissedconsumer.com › customer-service.html
La Poste Customer Service Phone Number +3 315 544 0000, Email, Help Center
February 23, 2026 - Call or write an email to internet.laposte@laposte.fr to resolve La Poste issues: Shipping and Delivery, Request for Information, Account. Visit the company website www.laposte.fr or help center for more information.
Find elsewhere
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Cargoson
cargoson.com › en › integrations › la-poste-direction-generale-de-la-poste-sa
Colissimo: contacts, tracking, integration | Cargoson
Services might differ on transportation method, transport time, prices etc. You can upload different price agreements for each and use them as you need. Colissimo is based in France, but offers services in 239 countries — see the map and the list below.
Address   Rue du Colonel Pierre Avia 9, 75015, Paris
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Trustpilot
trustpilot.com › home › business services › shipping & logistics › delivery service › colissimo - la poste reviews
Colissimo - La Poste Reviews | Read Customer Service Reviews of www.colissimo.fr
April 30, 2026 - It's impossible to contact them, no email, by phone there is no way to switch to English, there is only absolutely useless AI chat bot. ... They didn’t deliver my parcel and no client service action!!!
Address   FR
(3.6)
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YD Tracking
synctrack.io › home › couriers › colissimo
Colissimo Tracking - Track Your Colissimo Packages
May 22, 2025 - Yes—address modifications are possible via the Colissimo website or customer service, provided the parcel has not entered the final delivery phase.
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Reddit
reddit.com › r/france › need help with la poste/colissimo hotline
r/france on Reddit: Need help with La Poste/Colissimo hotline
October 4, 2023 -

Hello all,

I recently had a package delivered internationally to my address in France. However, due to an incorrect address (or La Poste claimed), it is was returned to the original sender. Now, it has been nearly 3 weeks, and my parcel is still stuck at "returning to sender". I suspect it is stuck somewhere in transit.

I went to the office to check regarding the status, and they said they couldn't help me and told me to call the La Poste hotline at 3631. However, the call is all in French and I cannot navigate the menu to reach any support staff. Does anyone know where I might be able to find support in English? Thanks in advance!

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JustAnswer
justanswer.com › software › qv89y-status-parcel-stays-17th-few-days-may-ask.html
My status of Parcel stays on 17th for few days... may I ask why? CC 0769 6108 2FR. Colissimo. Online chat as I'm
Here are the details for your convenience: - Phone (from France): +33 3631 - Phone (from abroad): +33 810 821 821 - Online Contact Form: Colissimo ContactThese options will connect you directly with Colissimo's customer service team, who can ...
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Bigblue
help.bigblue.co › bigblue help center › transportation › colissimo international
Colissimo International - Bigblue Help Center
June 24, 2025 - If a local tracking number is required, this is indicated on the Colissimo tracking page ("Foreign tracking number").
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ShipEngine
help.shipengine.com › hc › en-us › articles › 7683368076955-Colissimo
Colissimo – ShipEngine
April 15, 2026 - If you attempt to create a label in ShipStation with one of these services, this error occurs: Le code ou l'adresse point de retrait n'a pas été transmis. That translates to The collection point code or address has not been transmitted in English. Colissimo does not provide rates to ShipStation API.
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Colissimo
colissimo.entreprise.laposte.fr › en
Colissimo – expert de la livraison rapide et responsable
Simply load the additional customs documents for the delivery of your foreign customers in case of forgetting at the time of postage. You can also automatically retrieve all your proof of deposit. ... Trigger a request to collect up to 15 of your parcels whenever you want and need them with responsive service on the same day and online. Service available under the Colissimo Facility contract.
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Reddit
reddit.com › r/askfrance › how to request help from la poste/colissimo?
r/AskFrance on Reddit: How to request help from La Poste/Colissimo?
December 24, 2024 -

Requesting help from La Poste

On December 16, I purchased a book from a french seller on Ebay. I live in Costa Rica, and shipping the book directly to my country was kind of expensive, so I decided to use a reshipping/forwarding company which has warehouses both Spain and in the USA. For obvious reasons, this time I used the address of their Spain warehouse. The book supposedly arrived on December 21 to the warehouse in Spain, at least that what it shows on La Poste Tracking service as well as on the Ebay tracking option. However, when I asked the reshipping company I they haves received the package, they told me that they haven't. But they also told me that on December 21 they received a package from Amazon with a different tracking number that is supposed yo belong to me. The problem is that I clearly didn't order such package, and the fact that it has a different tracking number makes me think the packages were mixed or something. So, is there a way to contact La Poste/Colissimo in English or Spanish? Or at least in French but via email or chat? I do not speak French, so I definitely can't call them in French