Reddit
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r/HearingAids on Reddit: Costco warranty for loss
May 7, 2024 -
Hello everybody!
I wanted to see if anybody has had any experience with making use of Costco's loss and damage warranty. My mom lost both her hearing aids. This has happened a few of times before, but we would eventually find them. It's been more than a week now and it's been hard for her.
Does Costco make it difficult to make use of the warranty or is it a fairly easy process. She's had the hearing aids (Jabra) since last August.
Thank you for any info!
Top answer 1 of 5
4
I had mine replaced and it was easy as heck. I had gone in to buy new ones because I lost my HAs. it was about 2.5 years since I had bought my Kirklands. The lady said "Hmm...let me check...you might have that three year warranty." Turns out I did have a three year warranty. She put in a replacement order and I got them a week later. This was near the end of last year.
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I requested a lost HA replacement. It took a while but the costco person handed me the hearing aid in my bare hand, no baggie or anything. I put it in my raincoat pocket (it was pouring rain) and left and ran an errand and got a coffee and never found the hearing aid. I searched frantically and if it landed in a puddle it was ruined anyway. You only got one replacement so that was it. I've learned my lesson, now have Jabras I ordered on line. I had a single HA refuse to charge and they replaced it promptly with a refurbished pair, so I am happy.
Costco
costco.com › home › hearing aid frequently-asked questions
Hearing Aid Frequently-Asked Questions | Costco
Hearing loss, like your thumbprint, is very individualized and unique. There are several tests that can be run to test your hearing loss. Those tests serve as the foundation for the hearing aid recommendation you will receive from your Costco hearing aid dispenser.
Will Costco still honor 3 yr. warranty on the KS10 (Phonak they no longer sell) - Hearing Aids - Hearing Aid Forum - Active Hearing Loss Community
My left aid now goes out more than an hour before the right one. The 3 years are up in August. There is no real diff in hearing loss between 2 ears. Until a few months ago they both lasted about the same. More on forum.hearingtracker.com
Costco Hearing Aid Warranty - Question and Answer - Hearing Aid Forum - Active Hearing Loss Community
If I use my Costco Citi credit card to purchase my hearing aids, will the warranty be extende to five years? More on forum.hearingtracker.com
Costco warranty for loss
I had mine replaced and it was easy as heck. I had gone in to buy new ones because I lost my HAs. it was about 2.5 years since I had bought my Kirklands. The lady said "Hmm...let me check...you might have that three year warranty." Turns out I did have a three year warranty. She put in a replacement order and I got them a week later. This was near the end of last year. More on reddit.com
Costco KS10 Warranty
I don't have these aids or use Costco (not sure if they even do HAs in the UK), but is it possible it's just the charger that's the problem? Could they loan you a charger for a day to test out a fresh one, or could you use one in store to see if you have the same problem with a new charger. If not, you could keep the working one while they send off the broken one? More on reddit.com
Videos
16:52
Amazing News Article About Costco's Hearing Aid Center - YouTube
(KS 10) What REALLY Happened to Costco's Best Selling AID - YouTube
12:32
Why I No Longer Recommend Costco Hearing Aids - YouTube
Costco Kirkland Signature Hearing Aids DISCONTINUED due ...
The NEW Costco Jabra Enhance Pro 20 Hearing Aids: Costco ...
Medium
wholisticcare.medium.com › a-love-hate-relationship-with-hearing-aids-at-costco-86e3de17d0bf
A Love-Hate Relationship with Hearing Aids at Costco | by Stephanie Gutzmer | Medium
January 30, 2021 - But if anything happens to your hearing aid outside of warranty and need repair, you’re out of luck, often forced to buy a new set. Since many Costco hearing aids are rebranded, they aren’t maintaining their stock for very long. Whereas conversely, at a clinic that utilizes un-modified devices, parts are kept with the manufacturer for 7 to 10 years after fitting, sometimes even longer.
JustAnswer
justanswer.com › pharmacy › ofsa6-one-mom-s-costco-hearing-aids-recently-repaired.html
Costco Hearing Aid Warranty Problems & Solutions | Expert Q&A
March 13, 2024 - Customer: One of mom’s Costco hearing aids was recently repaired but they said her 5-year warranty is almost up and after that, they will no longer accept them for repairs and she will have to buy new ones.
Facebook
facebook.com › groups › 204486930758046 › posts › 1498069964733063
Jabra hearing aids from Costco issues?
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Costco Technical and Warranty Services
techsupport.costco.com
Costco Technical and Warranty Services
Hearing Aid Support · Security System Support · General Support · Repair Status · Warranty Protection Plans · Contact Us · Call Us · PC/Laptop Support · TV Support · Appliance Support · Hearing Aid Support · Security System Support · General Support ·
Chicagohearingservices
chicagohearingservices.net › home › resources › costco vs audiologist
Costco vs. The Audiologist - Chicago Hearing Services
September 29, 2025 - Some people who are fit with hearing aids at Costco have persistent problems, and are often told there is no solution for them outside of “making it work.” And it’s that group of people who suffer without realizing there is a solution out there—what they need is a more personalized approach with an Audiologist who has more resources to best fit the patient.
Facebook
facebook.com › groups › 310655971285876 › posts › 785385650479570
Costco Hearing Centre – Disappointed and Disheartened
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Costco
costco.com › home › costco hearing aid center
Costco Hearing Aid Center
Visit Costco Hearing Aid Center for a free online hearing test. Find a center near you and prepare for your appointment with our helpful resources.
Hearing Aid Forum
forum.hearingtracker.com › question and answer
Costco Hearing Aid Warranty - Question and Answer - Hearing Aid Forum - Active Hearing Loss Community
January 25, 2018 - If I use my Costco Citi credit card to purchase my hearing aids, will the warranty be extende to five years?
Hearing Up
hearingup.com › videos › costco-kirkland-signature-hearing-aids-discontinued
Costco Kirkland Signature Hearing Aids DISCONTINUED due to Reliability Issues
All right, here we go with a little more Costco hearing aid drama. And this time I'm not even talking about the questionable quality of care that you received from Costco Hearing Centers. I'm actually talking about their Costco Kirkland Signature hearing aids that were removed from the shelves due to suspected reliability issues.
Published December 2, 2022
Costco
costco.ca › home › hearing aid information
Hearing Aid Information | Costco
Complimentary hearing tests, follow-up appointments, hearing aid cleaning and checkups · Complimentary loss and damage coverage (with no deductible) Complimentary warranty periods (warranty varies by model) A 180-day trial period · Call to make an appointment with one of our hearing aid staff for a no-obligation hearing test* *Test is to determine if your hearing loss may be helped by hearing aids.
Healthline
healthline.com › health › costco-hearing-aids
Costco Hearing Aids Review
August 14, 2023 - At the time of this writing, Costco does not carry Kirkland brand hearing aids. It isn’t clear if Costco’s in-house brand of hearing aids will return. People who bought Kirkland hearing aids and are having issues with their products should contact Costco about their warranty and replacement options.
Costco
customerservice.costco.com › app › answers › detail › a_id › 1191 › ~ › what-is-costcos-return-policy
What is Costco’s return policy?
Our Costco Technical & Warranty Services representatives are available to assist with technical support and warranty information for many of the products above.