Hi, My name is Umar and I'd be happy to help you out with your question.

Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

Congratulations on your new HP laptop! To obtain the free Microsoft Office 365 subscription that should have been included with your new HP laptop, you can take the following steps:

Check your HP laptop packaging: The product key for your Microsoft Office 365 subscription may be included in the packaging of your HP laptop. Look for a sticker or card with a product key code.

Check your HP laptop documentation: The product key may also be included in the documentation that came with your HP laptop. Check the user manual or any other booklets or guides that were included.

If you're still having trouble activating your Microsoft Office 365 subscription then your HP laptop was supposed to come with a free one-year subscription to Microsoft Office 365, but you did not receive the necessary activation key or instructions, you should first contact the seller or retailer from whom you purchased the laptop. They should be able to provide you with the required information or assist you in obtaining the subscription.

I hope this information is helpful. Please let me know if you have any other questions.

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Best Regards, Umar Majeed