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It's a great showerhead. The magnets are strong enough. But I think I can explain why someone would accuse the magnets of not doing the job. It has to do with the angle at which you bank the big showerhead. If you point it too far downward, then the smaller shower head and wand bumps into the wall and causes it to come loose from the magnetic attachment. It's not a big deal. Lemme see if I can attach some pictures that illustrate a good angle and a bad one. More on reddit.com

Posts that do not follow r/Costco subreddit rules MAY be subject to removal. Reminder: No vague or non-descriptive post titles. When applicable, please make sure that you're using a descriptive post title with product name(s) and/or exact question mentioned as it yields better subreddit search results. Including item number, price, and approximate location where found is also helpful as availability can vary. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com