I filed an Asurion claim because the back glass on my iPhone 15 was cracked and they mailed me two separate phones in two separate packages on two separate days. I returned my broken phone but I still have the second box they sent with a different new phone. Can I keep the second phone and give it to my family member?
I filed an Asurion insurance claim. The new one arrived last Tuesday. I have the box for mailing the old but a local UPS shipment center says it's missing the label. I tried checking emails from Asurion and calling the toll free number but am getting nowhere. The store can't do anything either. What do I do to prevent being late on the 10 day return period and incurring a charge?
There should have been a label in the package with the bubble mailer for sending old phone back failing that I would call asurion back and try to get a new one
In the alternate as a last measure, find out the address where Asurion takes returns and pay for your own label. MAKE SURE your RMA # is on your label and in the box on a piece of paper.