YES. I spent 4 HRS TRYING TO PAY MY BILL. I used desktop, cricket app, my card was declined. I called my card, they treated me like a criminal attempting fraud. I called cricket and was disconnected 4 times, finally one guy in India of course (I can't understand them) called me back after the call was dropped. I asked him to EXTEND THE DUE DATE WHICH FOR MY ACCOUNT WAS TODAY. HE DID. by 6 days because I was going to lose my service. I decided to check cricket to see if anyone else is having this problem, and there you were. My card customer service told me to go to another merchant but I bought a prepaid visa debit card specifically to pay my cricket bill. I told cricket I'll try going into a cricket store with the card but they will charge me a $5 service fee. So he put a credit on my account for $5, so the fee will be the same. They must be having issues,I can't even use the app, it's just a green screen. Had to go to cricketwireless.com. this has been a stressful 7 hrs. I just want to pay my bill too. My card has never been denied, I've had cricket 3 yrs. Answer from Adventurous-Scar3303 on reddit.com
Cricket Wireless
cricketwireless.com › quickpay.html
Quick Pay Page
Pay any amount of your bill quickly by entering the Cricket phone number below. Not sure how much you owe?
Cricket Wireless
cricketwireless.com › contactus
Contact Us - Cricket Wireless
Cricket offers BridgePay, which allows you to split your bill into two separate payments. As long as it's set up within seven (7) days before or after the start of your billing cycle, you'll get 7 additional days to keep your service active and make the second payment.
Is anyone else having issues with the cricket online payment system???
YES. I spent 4 HRS TRYING TO PAY MY BILL. I used desktop, cricket app, my card was declined. I called my card, they treated me like a criminal attempting fraud. I called cricket and was disconnected 4 times, finally one guy in India of course (I can't understand them) called me back after the call was dropped. I asked him to EXTEND THE DUE DATE WHICH FOR MY ACCOUNT WAS TODAY. HE DID. by 6 days because I was going to lose my service. I decided to check cricket to see if anyone else is having this problem, and there you were. My card customer service told me to go to another merchant but I bought a prepaid visa debit card specifically to pay my cricket bill. I told cricket I'll try going into a cricket store with the card but they will charge me a $5 service fee. So he put a credit on my account for $5, so the fee will be the same. They must be having issues,I can't even use the app, it's just a green screen. Had to go to cricketwireless.com. this has been a stressful 7 hrs. I just want to pay my bill too. My card has never been denied, I've had cricket 3 yrs. More on reddit.com
40
24
January 26, 2023Pay My Bill yet I have no service
Yeah you have to pay a restore fee for a prepaid phone so you probably still owe them More on reddit.com
6
5
February 10, 2025Paid bill for wrong account
call your credit card and dispute the claim.
also next time log in to the cricket app. that why you dont make a mistake.
More on reddit.com 10
0
March 30, 2022Service Help
You could try doing a network reset. At the bottom of the general settings
More on reddit.com 3
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April 22, 2023Videos
Cricket Wireless
cricketwireless.com › myaccount.html
Manage Your Account
Auto Pay automatically charges your monthly or multi-month plan service. Manage Auto Pay ... Add Cricket Passport™ to your eligible Cricket phone plan. Coverage and data speed vary by destination and may be changed. Terms & restrictions apply. See details. Add Cricket Passport · Customers on an ...
Cricket Wireless
cricketwireless.com › support › account-management › manage-account-info
How to Manage Your Account Info
Visit manage your account to see the amount due and due date, set up or change your Auto Pay preferences, or pay via credit or debit. (To use a Cricket Refill, or Service Payment card, you’ll need to visit Quick Pay).
Cricket Wireless
cricketwireless.com › support › billing-and-payments › bill-pay-methods
Bill Pay Methods
For your convenience, we offer ... pay your Cricket bill. Keep reading to learn more about the payment options, where each option is available, and steps on how to pay online. Never miss a payment with Auto Pay. Set up automatic monthly payments while signing up for service. Or sign up for Auto Pay at any time online by visiting Manage Your Account. ... Note: A $5 Customer Assistance ...
Cricket Wireless
cricketwireless.com › support › billing-and-payments › payment-due-dates
Payment Due Dates
The last day of the billing cycle ... suspended. You can change your monthly payment due date two times a year by calling Customer Support at 1-800-CRICKET (1-800-274-2538)....
Cricket Wireless
cricketwireless.com › support › billing-and-payments
Billing and Payments
Need help with billing or payment options? Learn everything you need to know about paying your bill, how to suspend your service, how to set up Auto Pay, how to split your monthly payments with BridgePay and other helpful info about making a payment or paying your Cricket Wireless bill.
Reddit
reddit.com › r/cricketwireless › is anyone else having issues with the cricket online payment system???
r/CricketWireless on Reddit: Is anyone else having issues with the cricket online payment system???
January 26, 2023 -
EDIT (7/2/24): Hey yall! You probably found this post by searching up the problem. The solution for me at the time was contacting support and having someone send you a text message to pay your bill. From what I could infer at the time, the issue HAS to be the zipcode of whatever card youre using/whatever billng address not registering correctly. You could enter it in 1,000,000 times and it still wouldn't work. Use a different card or contact service. If this issue is STILL going on, I recommend switching phone providers, haven't had an issue SINCE!
Okay so I have tried to play my bill for 2 hours. I called in to the service number because this is the second time I'm having this issue and I am beyond frustrated. When the lady on the phone tried to process my payment, she said my card was declined even though I had more than enough money to cover my bill. So, I called my bank and they said that there is no block on my card and that I had more than enough money to pay my bill. They also said that my address and zip code were correct, so there's no way that it was customer error.
So I tried the app, the automated system AND the website and all three kept saying that my information was wrong when I know it isn't??? There's money on the cards I am using, all of the information was confirmed correct... I'm at a loss. I just want to pay my phone bill.
Is anyone else having this issue????
Edit: Apparently, this is an issue that has been going on for several years... (see photo)
Edit 2: So I called them back after contacting my bank, they still cant solve this issue and I am at a loss. How am I going to get service??????????????
Edit 3: Okay so I'm rolling through all of the systems again. All of the cards I am using are not enrolled in auto pay. Here are the results:
myCricket App: Tried google pay: Error popped up saying that there was a problem trying to connect to the server. Tried to enter in my card details, says that my information is wrong.
Quickpay: Tried 2 cards, says that my information was entered in incorrectly and to recheck my information.
Payment tab: Same as quickpay.
Cricket website (Desktop): Same as quickpay.
Cricket website (Mobile): Same as quickpay.
Automated system: Same as quickpay "Hmm.. I'm having some issues (yadda yadda yadda).." entered number twice, no dice.
I dont want to spend my money on a refill card only for that to be declined too.... Is there literally ANYONE who can help me out???
There are more posts saying the exact same thing pertaining the service and refill cards too. Top answer 1 of 21
4
YES. I spent 4 HRS TRYING TO PAY MY BILL. I used desktop, cricket app, my card was declined. I called my card, they treated me like a criminal attempting fraud. I called cricket and was disconnected 4 times, finally one guy in India of course (I can't understand them) called me back after the call was dropped. I asked him to EXTEND THE DUE DATE WHICH FOR MY ACCOUNT WAS TODAY. HE DID. by 6 days because I was going to lose my service. I decided to check cricket to see if anyone else is having this problem, and there you were. My card customer service told me to go to another merchant but I bought a prepaid visa debit card specifically to pay my cricket bill. I told cricket I'll try going into a cricket store with the card but they will charge me a $5 service fee. So he put a credit on my account for $5, so the fee will be the same. They must be having issues,I can't even use the app, it's just a green screen. Had to go to cricketwireless.com. this has been a stressful 7 hrs. I just want to pay my bill too. My card has never been denied, I've had cricket 3 yrs.
2 of 21
3
The website and app are both trash. I used to have that problem until I switched to autopay. Hell, sometimes the website won't let me log in.
Cricket Wireless
cricketwireless.com › autopay-optin
Sign up for Auto Pay
I may withdraw your Electronic Communication Consent by calling or writing to us, but withdrawing my consent will result in my account being un-enrolled in AutoPay. ... Enter your account PIN. If you forgot your PIN, please call Customer Care at 1-800-CRICKET (274-2538).
Wikihow
wikihow.com › finance and business › managing your money › budgeting › managing and paying bills › how to use cricket quick pay: pay your bill online & in-app
How to Use Cricket Quick Pay: Pay Your Bill Online & In-App
July 21, 2025 - You have lots of ways to pay using any online payment method, including: ... Mobile app (myCricket app). You can pay with these methods: ... Phone (dial *729 or *PAY from your Cricket phone). Or, you can call Cricket Support at 1-800-274-2538.
US Mobile
usmobile.com › blog › manage-your-cricket-wireless-payments-effortlessly-with-the-cricket-service-payment-card
Manage Your Cricket Wireless Payments Effortlessly With The Cricket Service Payment Card | US Mobile
September 15, 2024 - You don’t have to spend the entire balance in one go; you can use whatever amount you need for your payment. Want to know how much you have left on your Cricket Service Payment Card? It’s easy! Just call 1-855-302-1721 to check your balance anytime. Ready to pay your bill?
Cricket Wireless
cricketwireless.com › support › billing-and-payments › cricket-refill-cards
What is a Cricket Refill Card?
For more information or to get help redeeming your Cricket Refill Card, call 1-800-CRICKET (274-2538) and talk to a Customer Support Advocate. Was this article helpful? Yes No · Service Payment Cards · Bill Pay Methods · What is Quick Pay? Discounts and Savings ·
Cricket Wireless
cricketwireless.com › support › billing-and-payments › service-payment-card
Service Payment Cards
The Cricket Service Payment Card currently comes in values of $40, and $70. You can use this card when making service payments only via Quick Pay, My Account, the automated phone system and Customer Support.
US Mobile
usmobile.com › blog › simple-ways-to-pay-your-cricket-wireless-bill-effortlessly
Simple Ways To Pay Your Cricket Wireless Bill Effortlessly | US Mobile
September 23, 2024 - Here are your options: Online: You can pay through the Pay Bill or Quick Pay options using: ... Over the Phone: You can also use Cricket’s Automated Payment System by dialing *PAY (*729) from your Cricket phone or calling 1-800-274-2538. In Store: Payments can be made with cash or cards in-store.
Cricket Wireless
cricketwireless.com › support › billing-and-payments › bridge-pay
What is BridgePay? | Billing & Payments | Cricket Wireless
If you miss the second BridgePay payment, you must pay your total amount due in full for the next month to restore service · Watch your text messages as we’ll always send you a reminder one day before your second payment is due · If you pay before your due date, the second payment is due 7 days after your billing cycle restarts
Cricket Wireless
cricketwireless.com › support › billing-and-payments › suspend-and-restore-service
Suspend & Restore Service
*You'll be charged a $5 Reactivation Fee for a single-line account and a $15 Reactivation Fee for a multi-line account. Found your phone and need to remove the block? Need your service restored? We can handle that – chat with us now, or call Customer Support at 1-800-CRICKET (274-2538).
AT&T
att.com › wireless › transfer your number
Keep & Transfer Your Phone Number to a New Phone with AT&T
Switch to AT&T without losing your phone number. Learn how to transfer your current phone number seamlessly and check if it's eligible for a quick porting process.
Cricket Wireless
cricketwireless.com › support › billing-and-payments › quick-pay
What is Quick Pay?
Simply enter your Cricket phone number on the Quick Pay page and click on the Get my balance button. You will receive a text message shortly with your balance if the information you provided is correct. You can also log into Pay Bill or the myCricket App by entering your username and password.
Fcc
consumercomplaints.fcc.gov › hc › en-us
FCC Complaints
Billing, equipment, coverage, number porting, unlocking, incarcerated people’s communications services, and more.
Verizon
verizon.com › bring-your-own-device
Bring Your Own Device (BYOD) | How To & Deals | Verizon
Please contact Customer Service at (800) 922-0204. Shop free phones Check another device ... To give the most accurate information about wireless pricing, coverage, customer service, and offers near you, please enter your location below.