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Ever since I got my home office 365 family subscription, I had my eye on the option for the personalized domain name in outlook. However, according to Microsoft, only domains hosted with GoDaddy could be connected and used.
Now, to be fair, GoDaddy is probably a fine company to use for DNS hosting, but I don't want to switch registrars.
But I pieced information together how to get the personal domain in outlook without even using or switching to GoDaddy and use my current hoster!
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Go to outlook, the premium settings and choose the option to "get started" with a personalized domain.
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Click the option to buy a new domain with GoDaddy, and a new window opens
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Copy the URL of the new window that opens, it should look like this: https://domainconnect.godaddy.com/v2/domainTemplates/providers/outlook.com/services/personalizedoutlookemail/apply?mxRecordValue=XXXXXXXXX&state=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX..... The part that you need is "mxRecordValue=XXXXXXXXX" The XXXXXXXXX is the unique ID for verification used in DNS
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Go to your own domain DNS settings and add the following settings replacing XXXXXXXXX with your ID found in step 3.(Note, these settings are for TransIP specific, your own DNS manager may use a different syntax!)
| Name | TTL | Type | Value |
|---|---|---|---|
| @ | 1 hour | MX | 0 XXXXXXXXX.pamx1.hotmail.com. |
| @ | 1 hour | TXT | v=spf1 include:outlook.com -all |
| autodiscover | 1 hour | CNAME | autodiscover.outlook.com. |
| _dmarc | 1 hour | TXT | v=DMARC1; p=none; |
| _domainconnect | 1 hour | CNAME | _domainconnect.gd.domaincontrol.com. |
| _outlook | 1 hour | TXT | XXXXXXXXX |
The dot on the end of the external domains is not a typo!
5. Return to the premium settings in outlook to set your custom domain.
6. Choose the option "I already have a domain"
7. Enter the domain you just configured
8. You have to click to login to GoDaddy, do this, but just exit the page it goes to.
9. Congratulations it should now say you connected the domain with GoDaddy!
Now, to be fair, GoDaddy is probably a fine company to use for DNS hosting
Narrator: they weren’t.
Thank you so much!
I recently switched from Microsoft 365 Business for my wife and I (and home labbing purposes) to Office 365 family, and I hated losing our personal domain. I use Google Cloud's DNS (not Google Domains), so I had to make sure I put double quotes around all the TXT records, but it worked perfectly!
It's possible to host your personal domain name mailbox on Outlook.com free of charge, here's how. For this example, the email address to host is [email protected] .
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Temporarily forward email for [email protected] to an existing mailbox
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Get a free Microsoft Account using [email protected] as your email address
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Change the DNS MX record for example.com to outlook-com.olc.protection.outlook.com.
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In Outlook.com settings, change Email > Sync email > Default from address to [email protected]
That's it. Incoming emails for [email protected] will start appearing in your new Outlook.com mailbox, and you can reply to them too. No Microsoft 365 or Exchange Online account necessary.
Dear Bunpot Assawarungsee
Thanks for your quick reply!
If you start subscribing to Microsoft 365 Business (Standard), you can surely use customized domain. However, you can't use the same email address for a commercial Microsoft 365 email account and a consumer Microsoft 365 or Outlook.com account. So, your current outlook.com account and your business account would be kind of separated. You may try to set up a forwarding/redirecting rule for your outlook.com account so that the mails sent to it would be visible to your business account.
Generally, when you sign up Microsoft 365 business service, it creates a domain for you, like contoso.onmicrosoft.com. The user ID that you create when you sign up includes the domain, like ******@contoso.onmicrosoft.com.
If you want to have your email look like ******@contoso.com, you can buy a domain or just follow the steps in Add your users and domain to Microsoft 365 if you own it already. And you can keep using the initial onmicrosoft.com domain even after you add your domain. It still works for email and other services, so it's your choice.
You can also replace your onmicrosoft.com domain after sign-up. While you can’t rename or remove an existing onmicrosoft.com domain, you can create a new one and make it your default onmicrosoft.com domain (your "fallback domain"). For example, if the initial domain you chose was fourthcoffee.onmicrosoft.com, if needed you can create a new onmicrosoft.com domain called fourthcoffeecorp.onmicrosoft.com and set it to be your fallback domain.
For more information, please kindly refer to Add a domain to Microsoft 365 - Microsoft 365 admin | Microsoft Learn and Domains Frequently Asked Questions | Microsoft Learn.
Your patience and cooperation will be greatly appreciated. I hope all the best!
Dear Bunpot Assawarungsee
Greetings!
Thank you for posting on Microsoft Community!
Based on your description, I understand your need to get a customized domain name to replace your "outlook.com" email for your business.
Unfortunately, according to Changes to Microsoft 365 email features and storage - Microsoft Support, starting November 30, 2023, Microsoft 365 subscribers will no longer be able to create a new email address for any personalized domain associated with their Outlook.com mailbox.
Appreciate your patience and understanding and thank you for your time and cooperation. I wish you all the best!