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Amazon
hiring.amazon.com › job-opportunities › customer-service-jobs
Remote & In-Office Customer Service Jobs
Search for jobs ➜ · Learn more about this role ➜ · Customer Service Associate Remote · Prevent and solve customer issues while working from home. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email.
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Amazon
amazon.jobs › business_categories › amazon-customer-service
Customer Service
You’ll work on the cutting edge of technology on product and service launches. ... Rachit is a customer service associate who works from home in Pune, India. “My team is supportive and we have very approachable managers who enhance my life.
Discussions

Entry Level Amazon Customer Support Agent
I did remote Amazon customer service and it was not fun. They rush training and then throw you in on calls. I think I was getting paid $16 to start and I’m in the US. Everyone is different. You might like it! I liked that there was no interview. 😀 More on reddit.com
🌐 r/WorkOnline
18
29
October 13, 2025
I'm considering Amazon remote customer service. Folks who've done it, do you have to stay at your home address, or can you travel and work anywhere there's good internet? I ask because once in a while I like to airbnb across the USA and sometimes abroad.
I work from home for Amazon customer support. You need to have an dedicated work station and specific internet speeds. Depending on what country you are, you may need a phone line, though most use soft phone now. They provide the PC. It is no longer a small hard drive or laptop, these are being phased out and everyone is receiving a large chromebook monitor with a small drive built in the back so that may be hard to lug around. They insure the equipment at your home address. If something happens when you travel to Amazon's property, you will be fired. If you tell them you are taking the equipment out of the home, you will be fired. If your internet keeps dipping or you cant log in because of it, there will be investigations. It isn't a job where you can hop in and out when you have a free hour. It's like showing up to work in an actual call centre. You clock in at your start time, work, take your scheduled break etc. They expect you at home at your desk with your headset on for the day. I couldn't see travel fitting in with that. A lot of people on my team work their arses of from Sept to May and then take a summer sabbatical for 3 months to do travelling if that's an option for you. More on reddit.com
🌐 r/WorkOnline
86
292
October 20, 2019
Amazon customer service work from home?
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🌐 r/AmazonFC
20
9
March 13, 2022
Has anyone worked at home with Amazon as a customer representative? If so, where? If it’s at home, you’d figure it could be from anywhere.. but do they provide a computer and whatnot?
Yes, I did tech support and was trained in retail support during the pandemic At that time they sent all the equipment to your address, but you needed to prove that you had stable internet and ethernet access. You needed to report your location, because of timezone and taxes. Most teams got grouped by timezone. Also, you need to have a quiet space with no background noise More on reddit.com
🌐 r/WorkOnline
57
123
December 22, 2021
People also ask

What is an Amazon Customer Service job?
An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.
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ziprecruiter.com
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$17-$81/hr Amazon Customer Service Jobs in Washington, DC
What does a typical day look like for a Remote Amazon Customer Service representative?
A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote positi
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Remote Amazon Customer Service Jobs in Arlington, VA
What skills are important for remote customer service positions?
Remote customer service positions require excellent communication skills, both written and verbal, to effectively assist customers. Patience, empathy, and problem-solving abilities are crucial for handling diverse inquiries. Technical proficiency with customer relationship management software and basic troubleshooting is often necessary. Time management and self-motivation help maintain productivity in a remote environment. Adaptability to different communication channels, such as chat, email, or phone, enhances service quality. Continuous learning about products and customer service best prac
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ziprecruiter.com › all jobs › remote amazon customer service jobs › remote amazon customer service jobs in arlington, va
Remote Amazon Customer Service Jobs in Arlington, VA
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Amazon
jobsatamazon.co.uk › customer-service › virtual
Virtual Customer Service Jobs | Jobs at Amazon
Our Remote Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. Supporting customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries. Resolving technical tasks relating to ...
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Amazon
hiring.amazon.com
Amazon Jobs Hiring Now - Hourly & Shift Jobs @ Amazon
Search warehouse jobs · Provide customer support by answering questions and resolving issues. Learn about customer service roles ➜ · Search customer service jobs · Work face-to-face with our customers to support their shopping experience. Learn about retail roles ➜ ·
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Amazon
hiring.amazon.com › job-opportunities › work-from-home-jobs
Amazon Work From Home & Remote Jobs - Amazon Jobs
Explore Amazon work from home job opportunities in roles such as customer service.
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LinkedIn
linkedin.com › jobs › amazon-customer-service-jobs
6,000+ Amazon Customer Service jobs in United States
Today's top 6,000+ Amazon Customer Service jobs in United States. Leverage your professional network, and get hired. New Amazon Customer Service jobs added daily.
Find elsewhere
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ZipRecruiter
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Remote Amazon Customer Service Jobs in Arlington, VA
Browse 1000+ ARLINGTON, VA REMOTE AMAZON CUSTOMER SERVICE jobs from companies (hiring now) with openings. Find job opportunities near you and apply!
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ZipRecruiter
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$17-$81/hr Amazon Customer Service Jobs in Washington, DC
Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed) Do you enjoy helping others and have a knack for problem-solving? We're seeking motivated individuals to join our growing ...
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Amazon
hiring.amazon.com › contact-us
Contact Amazon US Jobs Hiring Support
Official Amazon US hiring support ready to assist candidates with employment-related questions.
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ZipRecruiter
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$65k-$145k Amazon Work At Home Jobs in Washington, DC
Amazon Work At Home jobs are remote positions offered by Amazon that allow employees to perform their work duties from home instead of commuting to a physical office. These roles cover a wide range of areas including customer service, human ...
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ZipRecruiter
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Remote Amazon Customer Service Jobs in Brooklyn, NY
Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed) Do you enjoy helping others and have a knack for problem-solving? We're seeking motivated individuals to join our growing ...
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Amazon
jobs.amazon.in
Customer Service Jobs | Jobs at Amazon
Join Amazon’s leading Customer Service team, known as being among the best in the world. Choose between On-Site or Remote Customer Service Associate roles at Amazon.
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ZipRecruiter
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$16-$33/hr Amazon Customer Service Jobs in New York City, NY
An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction.
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Work From Home Amazon Customer Service Jobs in Maryland
A Work From Home Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and technical support through phone, chat, or email. Employees work remotely and are expected to provide high-quality customer service ...
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Amazon Jobs
amazon.jobs › content › en › locations › remote-jobs
Remote jobs
At Amazon, we’re looking for passionate innovators across the world to create the next best thing for our customers. Explore our remote roles and apply today.
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Amazon
hiring.amazon.com › job-opportunities
Amazon Job Opportunities & Roles - Find Your Ideal Job @ Amazon!
You’ll be part of the team that prevents and solves issues brought up by our customers through phone, chat, and/or email. You’ll either be the first point of contact for our customers, or you’ll confirm crucial delivery details and successful deliveries. ... You’ll deliver packages to homes and retail locations as a driver for an Amazon delivery service partner (DSP).