Some backstory: i was running low on one of my prescriptions and when I went to refill, realized it had been refilled a week prior but shipped by standard post to the wrong address. I’d received no emails or notification about this shipment. As I only had a single day worth of pills left, I rushed to CVS and the pharmacist was very nice putting in a lost prescription override and such, but needed my doctor to submit a refill as the mis-shipped one had been my last refill.

Doctor takes until 10pm that night to get back to me, not my favorite but he does fill it. This morning, I requested same-day delivery as soon as my script was ready for pick-up (as I wasn’t able to go in today to get it myself), but would be home to receive the delivery.

I’m on the first floor of a pretty big apartment building, right by the entrance, so I hear a lot of knocking. After hearing the first sound, I ignored it but got up to check when it came again. No one was at my door or even at my window, so I assumed it was nothing (it still may have been, to be fair).

A couple minutes later, I check my phone and see that the prescription had shipped around the same time I heard the knock, so I popped up to go wait for it, only to see out my window a man going back to his car with a CVS bag.

I crack open the window and try to call out to him but he doesn’t hear me and drives off.

During this whole ordeal, the only time I received a notification for either shipment was that it had been picked up from CVS for today’s delivery. I never received any notification about the delivery driver approaching let alone being there, and was never even called for delivery — a usually very routine practice for deliveries that require you to be present to receive.

Is this normal? I usually just ship my mail through standard post or pick it up, but I’m pretty sure the few times I’ve done same-day deliver, I’d been called before, and can confirm that I’d received next notifications about the order when it arrived.