So I ordered something that was supposed to arrive today and I just checked my Amazon account and it says that 'an attempt was made to deliver it'. I was at home the whole day and I haven't heard any door knocks or bell, and there is no note telling me anything.

They also say they will attempt to re-deliver on the next business day. Today is Saturday, so I'm assuming that I won't get it tomorrow. Does this change if you're using Prime; like will they try to deliver it tomorrow (Sunday) or will it still be Monday?

Thanks.

I ordered a new graphics card for my computer, which I needed for my online zoom interview tomorrow (will just have a black screen without it). The item I bought was same day delivery, and it would arrive by 10pm.

I’m sitting near my door with the security code for this guy to turn up. Look at the map, 8 stops away. On my ring doorbell I see him driving past. I check the tracking again, and I receive the message, “delivery attempted today at 8:31pm”

The driver never showed. He would need to come to my door anyways to receive the code and give me the parcel. I also have footage of him not showing on ring.

I couldn’t believe it, spent 30+ mins trying to contact real support, as they’re mostly bots who don’t help. Eventually I got through.

I explained everything to the support lady who tried to contact the driver. He didn’t respond. She has escalated the situation by speaking to the drivers higher ups I believe.

She informed me hopefully they can send him back out tonight, or if not tomorrow. It’s past the last delivery time of 10pm, so I’m guessing I will have to wait till tomorrow.

This means I will have to go over to a friend’s just to do this interview, because of these lazy drivers who clearly can’t be bothered to drop off a parcel, and would rather get off early.

Don’t think I can trust Amazon delivery again because of this. Amazon really need to crack down on these issues, as I have seen plenty of other posts similar to mine.

Also shout out to the lady on customer support. Was very helpful and understanding. —————————————————————————— Edit for future readers with the same issue

If you have the same issue and need to contact support but can’t find the number, go to:

• Customer service

• Click the item

• Problem with delivery

• Need more help

• Request phone call

• Go through automated system and say “no” to the send message for item tracking details

• When they ask for any other issues say “yes”

• When the bot asks “describe your issue” say “customer support” or something along those lines

• Hopefully the system will put you through to a real person

Hope this helps!

Twice in two weeks I'm dealing with "delivery attempted" bs. They keep making up reasons as to why delivery was unsuccessful.

Today I waited outside the building and noticed the Amazon truck pull up. I saw the driver bring in some packages and I asked if that was all the packages. Driver accessed the building without issue. My package wasn't included. I asked if there was another driver on the same route, and was told they didn't know.

Half an hour later I get a message in the app that a delivery was attempted half an hour ago.

The only conclusion I can come to is that the package was never on the truck. We always think it's drivers who are bs-ing, but now I'm wondering if Amazon themselves aren't using this "delivery attempted" bs to extend the delivery date unofficially.

I personally don't mind being told upfront something is going to take two weeks to arrive. But if you claim delivery in one week then use these "delivery attempted" games to extend the delivery date by a few more days, that's straight up lying.

So anyway, my proposed solution to this, whether it's the driver's issue or Amazon playing games, is that we need the same kind of proof that Amazon provides for deliveries to be provided for attempted deliveries. Take a photo of the attempt and include it in the report.