I bought my g15 3 years ago and its screen broken about 1 month ago, the manifests as flickering patterns on the screen. I asked help with the official service centers and cost about 230$ for a new one. I thought that was all cz I always take good care of my computer. when I end a large game I always shutdown after it cool down, but yesterday I found that booting time is longer than before, and the screen turned off by itself. I have to press the power button twice then it lights up. But today noon my PC completely stop working. When I tried to boot there's no logo on screen. no logo, no bios, nothyat all. but the keyboard light and the fans working, and I can heard the sound of chime. The I found the LED lights shows 7 whites 2 amber. i went the service center again and they told me that not the problem of the screen but the motherboard. They can try to repair it, otherwise the only way is install a new motherboard. Oh Jesus it may cost me 200$ or even more again. I googled and finds plenty of same faults like 7 white 2 amber. This clearly isn't an isolated case anymore. Is this some kind of design flaw?

Hi. I have a dell vostro 14 3468, BIOS version 2.3.0 and it has completely broken screen and case, luckily the motherboard still works normally.

I planned to turn it into a mini pc for home use, so I removed everything, only kept the motherboard, ram, ssd, then connected it to the monitor with an HDMI cable.

However, the indicator light flashes 2 times amber and 7 times white, it indicates a screen error and only works normally when connecting the device's screen via LCD cable.

Is there any way I can ditch the built-in monitor and use an external monitor via HDMI cable?

Hi guys, I had a quick question that was giving me quite a bit of headache recently.

So, my XPS 15 is hooked up to an external monitor (stays hooked up to most of the time unless I need to take it out).

However, whenever I start up my XPS, the backlight keyboard turns on, but my screen on the XPS 15 stays black and then I see all my startup information and sign in information on my external monitor. All the while the front led is blinking 2 amber flashes and 7 white ones. I've tried to turn on my XPS without connecting the external monitor but then I see nothing at all, it stays black and the front LED continues to blink. I've searched the front LED codes and it seems to be an LCD failure but I m not sure how to exactly fix this.

It's very frustrating, because it seemed to have fixed itself a while back, but now it's happening again :(

Any help is appreciated, thanks!!

Hey everyone, so my xps 9500 started blinking 2 amber lights followed by 7 white lights after I unplugged it yesterday. When I turn it on, I get the dell logo and then nothing else while the keyboard lights are on. I tried running the LCD Bist Test by holding down the power button and D throughout the “dell” logo appearing on screen, but after the logo disappears, the fans spin up for a bit and then the laptop just shuts down instead of displaying any colors. Does this mean my screen is broken and I need to get it fixed? I’d appreciate any advice, thanks in advance!

Update: after letting it be for a while, it would boot up to the lock screen but freeze after a second or two

It's weird because the tv shows the image completely fine

My laptop started blinking with 2 amber and 7 white lights out of nowhere. According to what I found on the internet this should suggest the LCD failure but I don't see any changes. I ran the support assist checks and color checks but the screen seems normal. Am I safe just ignoring it for now if there are no noticeable issues or could it be something else? I haven't updated some of my drivers for a very long time (according to the Dell support site some of them haven't been updated for almost 2 years?) so maybe it's rather a software issue?

Thanks for any help I really appreciate it :)

Hey everyone,

I'm dealing with a bizarre issue on my Dell G15 5515 Ryzen Edition. Out of nowhere, the laptop stopped working, and now the screen won't turn on. Instead, I'm getting a 2 amber, 7 white LED error pattern.

I tried running the built-in LCD test by holding D while powering on, but unlike my other Dell laptop (which correctly displayed the color test), nothing happened.

Here’s where it gets weird: I attempted a BIOS recovery using CTRL + ESC, and surprisingly, the Dell Recovery Page appeared with perfect colors, meaning the display itself is fine. However, when I proceed with the recovery option, the screen just shows an underscore ("_") for a moment, then the laptop restarts and falls back into the same LED error cycle and black screen.

For context, I’m pretty experienced with hardware repair and PC troubleshooting, so feel free to skip the basic explanations. Has anyone encountered this issue before? Any suggestions?

Would appreciate any insights—thanks in advance!

Hi,

My laptop was working fine, left it in my room and came back a few hours later and now there appears to be a problem with the LCD display.

If I hook it up to an external monitor it starts to boot - even unencrypts my disk and mounts it and gets to just beyond the GRUB boot screen without issue - but then shuts-down and gives 2 amber, followed by 7 white flashes on the charging light.

However if I hold down 'd' on startup it color cycles without issue on the LCD, suggesting the connection is OK?

If I try to run diagnostics I get (F12 on boot):

ePSA 4303.32 - Alert
Error Code: 2000-0415
Validation: 108845

Cables - Check the following cable, jumper, connection, or sensor: LCD Cable.

It beeps a few times and then shuts-down.

From doing some reading - if it wasn't for the fact that the hold-d-on-boot test cycles colors on the screen, I'd suspect that the LCD screen or connection to it was dead. But the color cycle test would suggest this is not the case?

Is anyone able to suggest how to narrow it down further?

One possible thing - it doesn't look to me like the laptop charges anymore when I plug in a USB-C charger (charging light doesn't come on) - so I've ordered a replacement A/C 4.3x3mm charger in case that's the issue. Linux has been warning me of late that the battery holds less than 50% charge so perhaps as a long-shot this is the issue?

Is it possible to disable the laptop LCD completely to workaround the issue, and just use an external monitor (at least that way I can get at my work, etc).

Any other advice?

There's no video output on the screen and when I press D it only lights up the panel blankly.

I'm having an issue with the light in front of my touchpad. I'm getting these flashing codes as described in the title. For a while I got 5 white 2 amber, but after a restart the flashing went away. Just yesterday it started flashing 7 white, 2 amber. Despite these flashes, I have never had any performance issues or issues booting up the machine.

I'm a bit confused because everywhere I've looked, these codes typically mean people can't start their machines or are having serious issues. I'm not sure what I can do to resolve this, perhaps a BIOS issue? Thanks.

Does anyone know what 8 white followed by 2 amber flashing diagnostic lights mean? On the diagnostic reference sheets they only go up to 7 white 2 amber.

The device is a 7390 2 in 1 xps 13in, apart from the constant flashing I'm not noticing anything actually wrong with the laptop.

After plugging my computer in, my laptop started to flash white seven times and amber twice. Most people online with the same problem said that their screen was blank and the caps lock led didn't turn on, but this didn't happen for me. I'm too afraid to mess something up since I'm not too good at technical stuff. I've already tried restarting my computer, and it doesn't work.

Also, when I restarted my computer, two Dell logos appeared on the splash screen instead of one; one in the center, where it should be, and another, slightly smaller one up and left of it.

Not knowing that my brother had spilled water, I turned on my laptop and after only 5-10 minutes, my laptop crashed and restarted itself, but it crashed again. Then it started giving 2 yellow and 4 white lights, which is a malfunction of the ram. Now I'm wondering if the inside of the laptop will work fine after I dry it. If not, I'm thinking of replacing the motherboard, but is this fixable or is the motherboard completely broken?