4 white-2 amber is a memory failure. Unplug the system, remove the base cover and disconnect the battery from the system board. Hold the power button for 30 sec. Reconnect the battery, replace the cover and see if the system will then POST and boot. If the same error occurs, the memory is bad. On this model, the memory is not replaceable - you must replace the system board. Hopefully, the system is under warranty - if it is, contact Dell. If it is out of warranty, you're facing a repair bill of $600+ just for the board, plus labor. Answer from ejn63 on dell.com
Dell
dell.com › dell community › laptops › laptops wiki
Fix Dell Laptop LED Blink Code 2 Amber, 4 White (Memory Error) | DELL Technologies
March 31, 2026 - Blink pattern: 2 amber → pause → 4 white → repeats (front battery/power LED).
Dell
dell.com › dell community › laptops › inspiron
Inspiron 7570, 2 Amber and 4 white blinking LED | DELL Technologies
February 6, 2020 - It would not restart after closing down. The front LED now flashes a pattern of 2 amber and 4 white repeating. Thanks for any help forthcoming. ... That blink code indicates a RAM failure.
XPS 9300 - 4 White, 2 amber blinks
My XPS13 gets stuck on the Dell boot screen and powers off but whenever it boots again, it has 4 white blinks followed by 2 amber blinks. It also begins to get hot around the power button area. Hop... More on dell.com
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March 20, 2022 2 amber & 4 white
Memory or Read-Only Memory (ROM) failure If competent, take the memory out and try the following - if there are two DIMMS then try each one in each slot to see if there is any change, if just one DIMM the try both slots and also try no RAM installed and it should produce a 2,3 code. Manual at https://dl.dell.com/content/manual36483742-dell-g15-5515-service-manual.pdf?language=en-us and memory at P. 24 Remember to insert and remove at 45 degree angle. Good luck Got warranty? More on reddit.com
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March 21, 2024Latitude 7480, 2 amber lights 4 white lights
Thanks for this! I had the same 4 White/2 Amber blink code on a 7480 as original poster and re-seating the ram and doing firmware updates cleared up all my issues. More on dell.com
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August 22, 2018XPS 15 9560, no boot, 2 amber, 4 white LED blinking
This is the first time it's happened to me, I haven't modified the ram or anything like that. The problem started when editing photos that were recently uploaded onto the ssd from my SD card. The s... More on dell.com
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Dell
dell.com › support › kbdoc › en-us › 000212626 › inspiron-all-in-one-desktop-no-post-power-led-blinking-2-and-4
Inspiron All in One Desktop Does Not POST and the Power LED Blinks Two Amber and Four White Flashes | Dell US
The following article provides information about the Inspiron All-in-One (AIO) that displays the No Power-On Self-Test (POST) diagnostic code. The power Light Emitting Diode (LED) blinks a two amber and four white repeated flash code.
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4 white-2 amber is a memory failure. Unplug the system, remove the base cover and disconnect the battery from the system board. Hold the power button for 30 sec. Reconnect the battery, replace the cover and see if the system will then POST and boot. If the same error occurs, the memory is bad. On this model, the memory is not replaceable - you must replace the system board. Hopefully, the system is under warranty - if it is, contact Dell. If it is out of warranty, you're facing a repair bill of $600+ just for the board, plus labor.
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Hello, we see you are looking for assistance. If you need our help, you could start a direct message with us and we will be happy to assist you.
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Yes data is stored on your hard drive - nothing to do with RAM · Unfortunately on this model the RAM is soldered in? · Important! Backup your files before sending the laptop to Dell. This page shows how to remove drive. · Dell XPS 13 9300 SSD Replacement · You will need another computer with either a compatible slot or an external USB case and backup software. There are several freeware backup apps on the Web.
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(Solution for models with removable RAM sticks) · The issue you're experiencing is due to the CPU overheating, which causes the solder connections on the "SLOT A" memory RAM to become soft and detach from the motherboard. · When you disassemble your laptop, you may notice melted rosin or flux residue. · Unfortunately, there isn't a permanent fix for this. · One temporary solution is to apply pressure to the top of the RAM holders to try and secure a good connection, which might prevent the laptop from displaying the "2 amber + 4 white" error code. · However, the best option is to use "SLOT B" and upgrade the memory stick in that slot. I hope this helps! · Gosh
Reddit
reddit.com › r/dell › 2 amber & 4 white
r/Dell on Reddit: 2 amber & 4 white
March 21, 2024 -
Hey, fellow tech enthusiasts I am facing a black screen with no post and a combination of 4 white and 2 amber LED codes when opening my laptop. Laptop model is G15 Ryzen addition
Looking forward to your insights and suggestions. Thanks in advance for your tech wisdom!
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Memory or Read-Only Memory (ROM) failure If competent, take the memory out and try the following - if there are two DIMMS then try each one in each slot to see if there is any change, if just one DIMM the try both slots and also try no RAM installed and it should produce a 2,3 code. Manual at https://dl.dell.com/content/manual36483742-dell-g15-5515-service-manual.pdf?language=en-us and memory at P. 24 Remember to insert and remove at 45 degree angle. Good luck Got warranty?
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RAM issue, visually inspect it to see if any chip looks damaged on the sticks If no visible damages, install one at the time and see if anything changes If nothing happens after the test you might need new ram, if even with new ram fails, it’s a Motherboard issue
Dell
dell.com › dell community › laptops › laptops wiki
How to fix a device showing 2 amber and 4 white lights? | DELL Technologies
January 18, 2024 - The 2 amber + 4 white LED blink code on Dell Inspiron systems typically signals a memory (RAM) failure or related hardware issue detected during startup. If your product is in warranty, you can eas...
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@JessWong666 those codes are uniform across the last few generations of Latitudes. To get an accurate diagnostics sequence it's recommended that you try a diagnostic boot by holding down the Fn key and powering on the system. The system will then flash the power button in sequence to advise what fault its encountering. Blinking Pattern Possible Problem Problem Description Amber White 2 1 CPU CPU failure 2 2 BIOS ROM failure System board failure (included BIOS corruption or ROM error) 2 3 Memory No memory/ RAM detected 2 4 Memory Memory/ RAM failure 2 5 Memory Invalid memory installed 2 6 Chipset System board/ Chipset error 2 7 LCD LCD failure 3 1 RTC power failure CMOS battery failure 3 2 PCI/ Video PCI or Video card/ chip failure 3 3 BIOS recovery 1 Recovery image not found 3 4 BIOS recovery 2 Recovery image found but invalid If you are currently encountering this issue I'll drop you a private message to get your tag details. Alan
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If your product is in warranty, you can easily reach out to tech support right here. Just click the Get Help Now button at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below: Now, if you prefer to troubleshoot your system on your own, please note that a pattern of 2 amber lights and 4 white lights indicates a Memory/RAM failure. Follow these steps to resolve the issue: Shutdown Your Device: Ensure your device is powered off completely. Disconnect Power: Unplug the power adapter and remove the battery (if applicable). Re-seat the Memory Modules: Open the access panel to your device's memory modules. Carefully remove and then re-seat each memory module. Ensure they are properly secured in their slots. Check for Loose Connections: Examine other internal connections, ensuring all components are securely in place. Power On: Reconnect the power adapter and battery, then power on your device. Observe if the issue persists. If reseating the memory doesn't fix the issue, try performing a Hard Reset: Turn off your computer. Disconnect the power adapter from your computer. Remove the base cover. Disconnect the battery cable. Press and hold the power button for 20-30 seconds to drain the flea power. Install the battery. Install the base cover. Connect the power adapter to your computer. Turn on your computer. Important: If the pattern of 2 amber and 4 white lights started after a RAM upgrade, it is likely that the RAM is not compatible with the system. Important²: If none of the above steps resolve the issue, it is possible that the motherboard may be faulty and require replacement. We recommend contacting technical support by clicking Get Help Now in the bottom right corner of the page, or reaching out to a trusted technician for further assistance. Video Assistance: Troubleshooting Memory Errors on Dell Laptops
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Hi, pattern 2 amber, 4 white is for Memory or RAM failure. First thing i would try is reseating RAM. Second thing i would do is flea power release: Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: Turn off your computer. Remove the base cover. Press and hold the power button for 15 seconds to drain the flea power. Replace the base cover. Turn on your computer. Dell forgot to add up one step for this ( its to unplug battery doing flee power release) Third thing i would do is hold power button for 30 seconds ( more on link bellow): https://www.dell.com/support/article/si/en/sibsdt1/sln304892/how-to-reset-real-time-clock-rtc-to-recover-your-dell-portable-system?lang=en Also try this if your product is supported: http://dell.to/2u4vSud The HDD and DATA should be unharmed as it doesnt have anything to do with above troubles. Regards,
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Hi georgemery, Thanks for posting. Apologies that your system is not performing as expected. If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks. If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request.
Reddit
reddit.com › r/dell › g5 5000 desktop - blinking power light - 2 amber / 4 white when turning on.
r/Dell on Reddit: G5 5000 desktop - blinking power light - 2 amber / 4 white when turning on.
March 13, 2021 -
G5 5000 desktop - blinking power light - 2 amber / 4 white when turning on.
When I went to turn on my G5 5000 all I got was the blinking power light... some quick searches told me it was a memory error. I only have 1x16gb ram and it is in the second slot from the cpu (the first white tab slot). So I did the only thing I know to do, which is pull the ram and then re-seat it back in the slot. That didn't help at all, as I got the same lights. So I took the ram out again, and I put it in a different computer, and it worked fine. I saw that it showed in the total memory of that computer. So I figure it must be the motherboard. But just for fun, I decided to try the ram in the fourth slot from the cpu (the second white slot), not knowing if this would even work, since all I had ever known was to load memory sticks from near to far from cpu. Well, low and behold, when I powered it on I didn't get any blinking lights... but it went into the Pre-Boot System Performance Check and when finished said there was a critical error (which I knew). However after that I was able to get into Windows, and it has been running fine since. So I guess my initial question is, is it ok to run it in that slot ?
So here's a little bit more to the story (ah!) and trying to determine if I did this to it. As you can see in the attached photo, I have installed the Noctua NH-U9S to help with the well documented underwhelming stock cooler provided. Is there something that I could have done while installing that, that could have shorted out that memory slot ? And does this mean I am stuck with single channel memory forever ? I was just wondering (and haven't tried it yet), does this mean that the first black slot is fried too? And since the second white slot worked, and provided the first black slot works, can I just use the black slots - or does something need to be in the white slots ? Sorry for so many questions, I'm learning on the fly here.
Thanks in advance to any help that can be provided.
- Steve
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Following for this one, Noctua NH-U9S is the next thing im adding.
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That's certainly interesting, I wouldn't think simply adding the cooler would have caused a RAM related problem. Did this RAM error occur right after you installed the CPU cooler? Somehow did any kind of dust or debris get in the RAM slot? And I'm also not entirely sure whether or not that first slot will work I guess you will have to try it. I'm not sure if you'll have clearance for it though with that cooler, at least with how it looks in your photo.
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On an XPS 13, the RAM is soldered in -- if it fails (which is what that error code means), the mainboard needs to be replaced. Try a reset first (unplug the system, remove the base cover, disconnect the battery from the system board and hold the power button for 30 sec). Reconnect the battery, replace the base cover and see if the system will power up. If the error continues and the system is under warranty, call Dell for repair. If it's out of warranty, brace yourself for a repair bill of at least several hundred dollars.
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Waiting for the T5 screw driver. Will try and I hope it works. Else would be a big disappointment as , it has just over couple of months above warranty. Would never buy Dell again
Dell
dell.com › dell community › laptops › xps
Dell XPS - 2 Amber & 4 White Blinking Lights | DELL Technologies
May 25, 2024 - Issue: I went to turn on my laptop (previously had no issues with), the Dell logo appears (white logo, black screen) but does not proceed passed it. I have done some hard restarts on it (by keeping finger on the power button), but each time I have this problem. The battery light flashes twice amber and then four times white.
Dell
dell.com › dell community › laptops › vostro
VOSTRO 14-5459 WONT TURN ON. 4 WHITE BLINKS THEN 2 AMBER. | DELL Technologies
June 20, 2018 - Apologies that your system is not performing as expected. Unfortunately, it appears there may be a motherboard issue with your computer. According to the manual, a 4, 2 error code indicates a Generic POST issue.
Dell
dell.com › support › manuals › en-us › latitude-14-5440-laptop › latitude-5440-owners-manual › system-diagnostic-lights
Latitude 5440 Owner's Manual | Dell US
The power and battery-status light may blink amber or white according to pre-defined "beep codes" indicating various failures. For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern ...
Iss
iss-kb.iss.k12.nc.us › books › windows-devices › page › dell-diagnostic-led-blink-codes
Dell Diagnostic LED Blink Codes
Each LED blink takes 1.5 seconds. The system will not shutdown when displaying the Diagnostic Error Codes. Diagnostic Error Codes will always supersede any other use of the LED. For instance, on laptops, battery codes for Low Battery or Battery Failure situations will not be displayed when Diagnostic Error Codes are being displayed. For diagnostics pattern 2-amber, 8-white ...
Dell
dell.com › dell community › laptops › latitude
4 white and 2 amber light | DELL Technologies
September 5, 2022 - Draining lithium batteries is bad practice that has weakened it. That was for old style batteries that are no longer used. See the service manual for light codes-
Dell
dell.com › support › kbdoc › en-us › 000126021 › a-reference-guide-to-the-dell-optiplex-diagnostic-indicators
A Reference Guide to the Dell OptiPlex Diagnostic Indicators | Dell US
If you do contact us, our technicians ask for your diagnostic codes in order to better understand your issue. Diagnostic LEDs for the OptiPlex series (2020 to 2025) Diagnostic LEDs for the OptiPlex series (2012 to 2020) Diagnostic LEDs for the OptiPlex series (2009 to 2012) Diagnostic LEDs for the OptiPlex series (2005 to 2009) Diagnostic LEDs for the OptiPlex series (Prior to 2005) ... NOTE: If you do not see any LEDs, or only a Flashing Amber Power LED, your computer may be experiencing a power issue before the POST starts.
Dell
dell.com › support › kbdoc › en-us › 000366873 › 4-amber-4-white-no-post-error-on-dell-pro-max-plus-laptops
Four Amber Four White No POST Error on Dell Pro Max Laptops | Dell US
The error only occurs after changing the following settings in the BIOS: Enable the Discrete Graphics Controller Direct Output Mode setting under 'Display: Hybrid Graphics or Advanced Optimus' Disable the Enable Microsoft UEFI CA setting under 'Boot Configuration' ...
Dell
dell.com › support › manuals › en-us › latitude-13-3310-2-in-1-laptop › lati3310_2in1_service_manual › diagnostic-leds
Latitude 3310 2-in-1 Service Manual | Dell US
The diagnostic pattern will consist of a two-digit number being represented by a first group of LED blinks (1 through 9) in amber, followed by a 1.5 second pause with the LED off, and then a second group of LED blinks (1 through 9) in white. This is then followed by a three second pause, with the LED off, before repeating over again. Each LED blink takes 1.5 seconds. The system will not shutdown when displaying the Diagnostic Error Codes.
Dell
dell.com › support › manuals › en-us › latitude-13-3300-laptop › latitude_3300_om › diagnostic-leds
Dell Latitude 3300 Service Manual | Dell US
Each LED blink takes 1.5 seconds. The system will not shutdown when displaying the Diagnostic Error Codes. Diagnostic Error Codes will always supersede any other use of the LED. For instance, on laptops, battery codes for Low Battery or Battery Failure situations will not be displayed when Diagnostic Error Codes are being displayed. For diagnostics pattern 2-amber, 8-white ...