Hi everyone
We deploy "Dell Command | Update" on all our endpoints. Current version is 5.4.0. Recently our users started seeing this popup even though scheduled/automatic updates are disabled.
[HKLM\SOFTWARE\Dell\UpdateService\Clients\CommandUpdate\Preferences\Settings\Schedule]"ScheduleMode"="ManualUpdates"
Does anybody know how we can hide this popup? Thank you!
A script on how to switch Dell Command Updates so that it is set to only update manually works for what I need as well.
I just noticed Dell Command Update has been renamed to Dell Update and there's no longer a settings option for it so we can't disable automatic updates? Maybe this command would still work, but I'm not sure?
REG ADD "HKLM\SOFTWARE\Dell\UpdateService\Clients\CommandUpdate\Preferences\Settings\Schedule" /v "ScheduleMode" /t REG_SZ /d "ManualUpdates" /f
https://imgur.com/a/a3V0HqG
In our org, we manage many apps using ansible+chocolatey and a local proget package repository. The problem I'm having is DCU is updating itself to 5.5 which we don't want. The 5.x reference guide mentions the dcu-cli.exe /configure flag "-scheduleManual" which should prevent it from updating itself, but it's doing it anyway. Is there a 5.5 download cached somewhere and that's what is causing this? Is there a better way?
Thank you
update: we're still using ansible+internal choco repository to install dcu, but I've removed the scheduled dcu tasks from our playbooks. Instead, at install time dcu imports the settings to update itself automatically. Thanks for recommendations.
I have a dell optiplex Micro 3090 that I am trying to prevent the bios from updating to 2.28 as the 2.28 keeps breaking the second display port from working on this machine (it has dual display ports, only one works after this update). If I downgrade to 2.27, both display ports works but it will automatically have the 2.28 bios update pending restart so as soon as it reboots, it reinstalls the firmware.
I uninstalled the Dell supportasssist and disable the driver quality in windows update thru regedit but still no luck. Also tried disabling window update service as well but didn't do anything either.
I am doing this remotely as I can't be in the person office to mess with the bios itself to try and turn off perhaps the UEFI capsule which I see mention in other posts about this.
Anyone have any ideas why or what the hell is causing the bios update from reinstalling itself automatically?
Hey everyone sometimes out of no where I'll turn on my dell laptop and it'll just start updating the bios and it's really annoying. Any way to disable that? Also I generally don't like to update the bios unless it's absolutely nessecary. Due to how when you update a bios sometimes it can brick your machine.
We have multiple computers, and normally a tech would have to manually install the latest firmware updates on all Dell PCs and Laptops. Is there an easier way to do this?
Suppose a user gets a brand new laptop, connects to internet, and then Windows Update automatically downloads BIOS update without letting control to the user, then the factory state is overwritten. Is there a way to let Windows know that the user don't want BIOS update at all, unless manually prompted?
Noticed BIOS update in HP laptop, bugged out the chipset firmware (clocksource TSC) where it drastically reduced performance by around 20% by defaulting to HPET. Such performance impact isn't easily noticed by most users which is atrocious on part of quality side of BIOS updates there. Yes, this is in fact, noticed. All that is done automatically by Windows Updates
Unsure of the Dell's quality of updates.
Any views on this?
Hi guys,
So am trying to deploy this tool by using this video:
https://www.youtube.com/watch?v=yoIN6DXYWRA&feature=youtu.be
Everything works fine except for the fact that on the device the app has default values only, not the ones I have changed prior to exporting the .xml
Did any of you work with this tool and can assist? Thanks.
EDIT:
Managed to fix the issue by running a PS script as a custom detection script with the following arguments:
New-ItemProperty -Path Registry::"HKLM\SOFTWARE\Dell\UpdateService\Clients\CommandUpdate\Preferences\CFG" -Name "ShowSetupPopup" -PropertyType "DWORD" -Value "0" -Force
Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -lockSettings=enable" -NoNewWindow -Wait
Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -scheduleAuto" -NoNewWindow -Wait
Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -userConsent=disable" -NoNewWindow -Wait
Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -scheduleAction=DownloadInstallAndNotify" -NoNewWindow -Wait
Edit 2:
Having an issue with 3 devices that offer exit code 1602, but the users didn't cancel the instalation.
Edit 3:
Found out the reason. It was because either Dell Support Assist or Dell Updater was installed on the target machine. So if you are trying this, make sure to uninstal first.
It's the worst going to sleep with a bunch of windows and spreadsheets open only to come back to your computer with everything closed, unsaved work lost, etc.
How do I disable the automatic updates?
I do have the "reboot PC automatically" checkbox unchecked but it seems to reboot anyway...
Sorry if this has been asked before, I could not find an answer that worked for me.
I have a Dell XPS 13.
Hi,
It appears that the system is not resuming from sleep. Let us run the support assist scan, which will check for drivers, hardware issues, and optimize the system performance. Please check how here - https://dell.to/2HgAvGC
If this does not help let us update the system BIOS (Firmware), Chipset, and the video driver from the Dell Support Website.
Also, You could Private message the Service Tag of the system along with the registered owner's name and email address to check the specifications and assist you better.
How to locate the Service Tag? Refer the link- https://dell.to/2PaJmNI
-
Kalpana
Windows update does that. Nothing to do with Dell.
Any advise on this ?
I run this as an application towards the end of the TS then reboot with MDT and run it again followed by another reboot before finishing up the whole TS.
@echo off
TITLE Running DELL Command Update...
REM Checks for updated DELL Drivers using DELL Command Update CLI
"C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" /configure -silent -autoSuspendBitLocker=enable -userConsent=disable
"C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" /scan -outputLog=C:\dell\logs\scan.log
"C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" /applyUpdates -reboot=disable -outputLog=C:\dell\logs\applyUpdates.logIt's pretty self explanatory but it configures it first, does a scan, then applies the updates and disables reboot so that MDT can do it instead. I run this against DCU 4.1.
I don't recommend silencing the Apply Updates stage (it isn't in that script above) because sometimes it can take a little while and not being able to see what it's doing can be nerve racking.
Update: Not sure if this was recent but you must now remove the (x86) out of the Program Files path (maybe they made the app x64 now?)
Here's a script I made that works really well. Of course you can tailor it for a GPO but standalone, it works wonders.
The gist is.. it will check if Dell Command Update is installed and if it is, it will run it and install all available updates. If it's not installed, it will look for the Dell Command Update msi and silently install it and then run it silently. If it cannot find the msi automatically, it will prompt you with an explorer GUI to browse to the .msi and silently install/run it.
Esentially.. a single click to do all Dell updates. It's also turning off Dell automatic update (handy for enterprise/small business) but you can delete/comment that out. In order to get the .msi you can run the Dell Command Update tool and in the middle of it running, you can find it in the Windows temp directory and copy it out of their and put it on a network share or USB stick for mass deployment.
@echo off
cls
tasklist | find /i "DellCommandUpdate.exe" && echo Closing existing Dell Command Update && taskkill /im DellCommandUpdate.exe /F
SET file=S:\Downloads\DellCommandUpdate.msi
if exist "C:\Program Files (x86)\Dell\CommandUpdate\dcu-cli.exe" goto:runDellUpdater
if exist "%file%" goto:installDellUpdater
echo Please navigate to the DellCommandUpdate.msi file
set dialog="about:<input type=file id=FILE><script>FILE.click();new ActiveXObject
set dialog=%dialog%('Scripting.FileSystemObject').GetStandardStream(1).WriteLine(FILE.value);
set dialog=%dialog%close();resizeTo(0,0);</script>"
for /f "tokens=* delims=" %%p in ('mshta.exe %dialog%') do set "file=%%p"
:installDellUpdater
echo Installing Dell Command Update app
"%file%" /quiet
:runDellUpdater
echo Disabling Dell automatic updates
REG ADD "HKLM\SOFTWARE\Dell\UpdateService\Clients\CommandUpdate\Preferences\Settings\Schedule" /v "ScheduleMode" /t REG_SZ /d "ManualUpdates" /f
echo Running the Dell Command Update app
"C:\Program Files (x86)\Dell\CommandUpdate\dcu-cli.exe" /ApplyUpdates
pause