I have this issue as I recently updated a Dell lappy Latitude 5420 (no AV, not joined Domain) and reinstalled the Dell command update 6.4.
I ran the Dell command update which updated the BIOS and a few other components (total 6)
- BIOS 1.4 to 1.61
- Embedded controller 1.06 to 1.07.
I performed a full backup using Veeam agent for windows to a USB HDD.
Then as playing around with 2 other new notebooks (Dell lappy Latitude 5420), I decided to restore them to the config as per the backup.
I use Bare Metal restore to “restore” the 2 other lappy, change hostname and rebooted…then I ran Dell command update but it shows no updates (even when things like BIOS is still at 1.4).
So I am guessing that there is some sort of cache to clear for Dell command update ?
Answer from adrian_ych on community.spiceworks.comDell Command Update
windows - Checking Dell Command Update for a registry value in Automox - Stack Overflow
How to flush Dell command update 4.6 data
How do i fix "the user profile service failed the sign in" without logging into an account?
Hi guys,
So am trying to deploy this tool by using this video:
https://www.youtube.com/watch?v=yoIN6DXYWRA&feature=youtu.be
Everything works fine except for the fact that on the device the app has default values only, not the ones I have changed prior to exporting the .xml
Did any of you work with this tool and can assist? Thanks.
EDIT:
Managed to fix the issue by running a PS script as a custom detection script with the following arguments:
New-ItemProperty -Path Registry::"HKLM\SOFTWARE\Dell\UpdateService\Clients\CommandUpdate\Preferences\CFG" -Name "ShowSetupPopup" -PropertyType "DWORD" -Value "0" -Force
Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -lockSettings=enable" -NoNewWindow -Wait
Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -scheduleAuto" -NoNewWindow -Wait
Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -userConsent=disable" -NoNewWindow -Wait
Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -scheduleAction=DownloadInstallAndNotify" -NoNewWindow -Wait
Edit 2:
Having an issue with 3 devices that offer exit code 1602, but the users didn't cancel the instalation.
Edit 3:
Found out the reason. It was because either Dell Support Assist or Dell Updater was installed on the target machine. So if you are trying this, make sure to uninstal first.
I have this issue as I recently updated a Dell lappy Latitude 5420 (no AV, not joined Domain) and reinstalled the Dell command update 6.4.
I ran the Dell command update which updated the BIOS and a few other components (total 6)
- BIOS 1.4 to 1.61
- Embedded controller 1.06 to 1.07.
I performed a full backup using Veeam agent for windows to a USB HDD.
Then as playing around with 2 other new notebooks (Dell lappy Latitude 5420), I decided to restore them to the config as per the backup.
I use Bare Metal restore to “restore” the 2 other lappy, change hostname and rebooted…then I ran Dell command update but it shows no updates (even when things like BIOS is still at 1.4).
So I am guessing that there is some sort of cache to clear for Dell command update ?
IIRC right off hand, within the Dell command update app, it lists the path. I think it’s in the programdata directory.
https://www.dell.com/community/Inspiron/OK-to-delete-files-from-C-ProgramData-Dell-Update-Downloads/td-p/6178772
Hello again! Thank you so much for your support. I have managed to find a way to fix the problem by myself. I found the solution was the top video when I searched "user profile service failed", by Victor Explains, so i guess I didn't search well enough 🙃. The video is linked below, but I did write down the process if you would rather read
[https://www.youtube.com/watch?v=hJ0fefP2ffU]
So I went into the troubleshooting options by holding Shift and clicking Restart, then clicking on "Troubleshoot" in the menu that opens up. Then I pressed "Reset this PC", and "Keep my files". If I remember correctly, I previously pressed "Remove everything". Then, I chose my account, entered my password, and chose "Local reinstall". Previously, I had used "Cloud download". After that, it was just the waiting game.
This made my PC appear as completely fresh, with all of my files, apps, and personal settings removed. Which is what i wanted. It is rather embarrassing that I found the solution so easily after going through so much trouble and asking for help, but in my defence I am a silly goose.
Hope this helps anyone!
Hello
If you're encountering the "The User Profile Service service failed the sign-in. User profile cannot be loaded." error on Windows 10 after performing a full reset, and you're unable to log in even with administrative privileges, there are several steps you can take to try to resolve the issue:
Restart in Safe Mode:
- Restart your computer and repeatedly press the F8 key before the Windows logo appears.
- Select "Safe Mode" from the Advanced Boot Options menu.
- Once in Safe Mode, try logging in with the affected user account. Safe Mode loads only essential drivers and services, which might allow you to bypass the error.
Check Registry Entries:
- Boot into Safe Mode (if possible).
- Press Win + R to open the Run dialog box.
- Type regedit and press Enter to open the Registry Editor.
- Navigate to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
- Check each subkey under ProfileList for the ProfileImagePath entry.
- Ensure that each entry corresponds to an existing user profile directory. If any entry points to a non-existent directory, delete the corresponding subkey.
- Restart your computer and try logging in again.
Use System Restore:
- If you have a system restore point created before the issue occurred, you can use System Restore to revert your system to a previous state.
- Boot into the Advanced Startup Options menu (you may need to use a Windows installation media).
- Select "Troubleshoot" > "Advanced Options" > "System Restore."
- Follow the on-screen instructions to select a restore point and initiate the restoration process.
Perform a Repair Install:
- If none of the above methods work, you may need to perform a repair install of Windows 10. This process reinstalls Windows while preserving your files, applications, and settings.
- You'll need a Windows 10 installation media (USB drive or DVD).
- Boot from the installation media and choose "Install Now."
- Follow the on-screen instructions until you reach the "Ready to install" screen.
- Select "Change what to keep" and choose "Keep personal files and apps."
- Continue with the installation process, and Windows will reinstall while preserving your data and applications.