I have this issue as I recently updated a Dell lappy Latitude 5420 (no AV, not joined Domain) and reinstalled the Dell command update 6.4.

I ran the Dell command update which updated the BIOS and a few other components (total 6)

  • BIOS 1.4 to 1.61
  • Embedded controller 1.06 to 1.07.

I performed a full backup using Veeam agent for windows to a USB HDD.

Then as playing around with 2 other new notebooks (Dell lappy Latitude 5420), I decided to restore them to the config as per the backup.

I use Bare Metal restore to “restore” the 2 other lappy, change hostname and rebooted…then I ran Dell command update but it shows no updates (even when things like BIOS is still at 1.4).

So I am guessing that there is some sort of cache to clear for Dell command update ?

Answer from adrian_ych on community.spiceworks.com
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Dell
dell.com › support › manuals › en-us › command-update › admx_rg › registry-location-for-admx-settings
Dell Command | Update ADMX and GPO Reference Guide | Dell US
If you have configured any setting through ADMX, the configurations are placed at: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Dell\UpdateService \Clients\CommandUpdate\Preferences\Settings.
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Dell
dell.com › dell community › enterprise products & services › servers › systems management › dell repository manager
Dell Command Update registry keys | DELL Technologies
April 2, 2022 - I have a question regarding one specific registry key in the schedule folder: Time. \HKEY_LOCAL_MACHINE\SOFTWARE\DELL\UpdateService\Clients\CommandUpdate\Preferences\Settings\Schedule
Discussions

Dell Command Update
Hey man, what i found is that you export the xml from a machine where you have configured the settings. Once the app is installed you need to call the main EXE for dell update and specify it to import the xml file......let me find the documentation..... More on reddit.com
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January 21, 2021
windows - Checking Dell Command Update for a registry value in Automox - Stack Overflow
Note: For conceptual clarity, the variables used in the question have been renamed: $regKeyPath is a registry key path such as 'HKLM:\SOFTWARE\DELL\UpdateService\Clients\CommandUpdate\Preferences\Settings\Schedule' and $regValueName is the name of a key's value, such as 'AutomationMode' (a ... More on stackoverflow.com
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How to flush Dell command update 4.6 data
I have this issue as I recently updated a Dell lappy Latitude 5420 (no AV, not joined Domain) and reinstalled the Dell command update 6.4. I ran the Dell command update which updated the BIOS and a few other components … More on community.spiceworks.com
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October 14, 2024
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So, i've recently done a full reset on a windows 10 pc. After this, trying to get any account gives the error "The User Profile Service service failed the sign-in. User profile cannot be loaded." I have tried restarting multiple times and… More on learn.microsoft.com
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GARYTOWN
garytown.com › dell-command-update-tips-for-enterprise-automation
Dell Command Update Tips for Enterprise Automation – GARYTOWN ConfigMgr Blog
January 30, 2019 - Any thoughts or know the AutomationMode value for this choice to manually update the XML export settings file? ... I’m curious what kinds of issues everyone’s had with DCU. I’m testing internally and knowing the red flags would be helpful. It looks like Dell has made a few changes since this was created on January 30, 2019. Not sure when, but in version 4.7 the registry key is now located at “HKLM\SOFTWARE\DELL\UpdateService\Clients\CommandUpdate\Preferences”
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Reddit
reddit.com › r/intune › dell command update
r/Intune on Reddit: Dell Command Update
January 21, 2021 -

Hi guys,

So am trying to deploy this tool by using this video:

https://www.youtube.com/watch?v=yoIN6DXYWRA&feature=youtu.be

Everything works fine except for the fact that on the device the app has default values only, not the ones I have changed prior to exporting the .xml

Did any of you work with this tool and can assist? Thanks.

EDIT:

Managed to fix the issue by running a PS script as a custom detection script with the following arguments:

New-ItemProperty -Path Registry::"HKLM\SOFTWARE\Dell\UpdateService\Clients\CommandUpdate\Preferences\CFG" -Name "ShowSetupPopup" -PropertyType "DWORD" -Value "0" -Force

Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -lockSettings=enable" -NoNewWindow -Wait

Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -scheduleAuto" -NoNewWindow -Wait

Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -userConsent=disable" -NoNewWindow -Wait

Start-Process "C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" -ArgumentList "/configure -scheduleAction=DownloadInstallAndNotify" -NoNewWindow -Wait

Edit 2:

Having an issue with 3 devices that offer exit code 1602, but the users didn't cancel the instalation.

Edit 3:

Found out the reason. It was because either Dell Support Assist or Dell Updater was installed on the target machine. So if you are trying this, make sure to uninstal first.

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Dell
dell.com › support › manuals › en-tt › command-update › admx_rg › configure-policy-settings
Dell Command | Update ADMX and GPO Reference Guide | Dell Trinidad and Tobago
For smooth operation using a custom catalog, specify a custom catalog through Dell Command | Update when disabling the Enable the Default Dell Catalog setting.
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Automox
community.automox.com › community hub › forum › automox worklets › find & share worklets › set dell command update to download, install and verify in update settings
Set Dell Command Update to download, install and verify in update settings | Community
October 3, 2024 - Setting to ScanDownloadApplyNotify.' Exit 1 } elseif ($automationMode -eq $null) { Write-Output 'The key does not exist, adding value.' Exit 1 } } ... $regPath = 'HKLM:\SOFTWARE\DELL\UpdateService\Clients\CommandUpdate\Preferences\Settings\Schedule' $automationMode = $null Try { $automationMode = Get-ItemPropertyValue -Path $regPath -Name "AutomationMode" } Catch { Write-Output "Error retrieving AutomationMode property: $_" } Finally { if ($automationMode -eq 'ScanDownloadApplyNotify') { Write-Output 'The value of AutomationMode is currently ScanDownloadApplyNotify.
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Stack Overflow
stackoverflow.com › questions › 79044349 › checking-dell-command-update-for-a-registry-value-in-automox
windows - Checking Dell Command Update for a registry value in Automox - Stack Overflow
#Pre-Defined registry key $regPath = 'HKLM: \SOFTWARE\DELL\UpdateService\Clients\CommandUpdate\Preferences\Settings\Schedule\AutomationMode' #Pre-Defined registry value $regName = 'ScanDownloadApplyNotify' $exists = (Get-ItemProperty -Path "$regPath" -ErrorAction SilentlyContinue | Select-Object -ExpandProperty $Value).$regValue If ($exists -eq $regName) { Write-Output "The registry key was found.
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Patchmypc
forum.patchmypc.com › index.php
Dell Command Update NOT automatically update PCs
February 23, 2022 - Hi,Dell Command Update NOT automatically update PCs, as Lenovo System Update is doing.Do you know any trigger/switches that need to be added during installtion of software, to forced Dell Command Update to update PCs? as it is now user get questions if they want to update dell computers, every ...
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Dell
dell.com › support › kbdoc › en-in › 000177196 › the-dell-command-configure-power-monitor-update-utilities-software-overview
The Dell Command |Configure |Power | Monitor| Update Utilities Software Overview | Dell India
You can use it to update Dell client computers with the latest drivers, BIOS, and firmware. It is a one-for-one stand-alone utility. The advantages of using Dell Command | Update are:
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Dell
dell.com › home › support home › product support › driver details
Dell Command | Update Windows Universal Application | Driver Details | Dell US
April 1, 2025 - Therefore, it is recommended that you uninstall Dell Client Device Manager v1.0 and Dell Command | Update 5.5 and then reinstall Dell Command | Update 5.5. 3. ConsentOverride key is not created on Fresh Install, so telemetry events will not get triggered. Dell Command | Update v5.5 provides an ADMX key template or a Setup through Management Suite will result in the creation of the registry key (ConsentOverride ) needed for transmitting the telemetry data.
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Dell
dell.com › home › support home › product support › manuals
Dell Command | Update Version 3.1 User's Guide | Dell US
On the Settings screen, click Update Settings. Under Automatically check for updates > Check for updates, select one of the following: Manual Updates Only— If you select this option, Dell Command | Update does not run scheduled updates and all the other fields on this page are hidden.
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GARYTOWN
garytown.com › dell-command-update-via-task-sequence
Dell Command Update via Task Sequence – GARYTOWN ConfigMgr Blog
February 2, 2019 - · <# .SYNOPSIS Sets information during OSD / IPU for Dell BIOS & Drivers .DESCRIPTION This script will add build, task sequence, and other information to the OS so that it can later be examined or inventoried. Information can be added to the registry, WMI, or both. .PARAMETER Registry This switch will add information to the following location: - Registry .PARAMETER WMI This switch will add information to the following location: - WMI Repository .EXAMPLE Set-OSDInfo.ps1 -WMI -Registry Will add all information to the following locations: - Registry - WMI Repository .NOTES Modified from the versions by Stephane van Gulick from www.powershellDistrict.com This was completely borrowed from Jason Sandys SetOSDInfo script...
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Hello again! Thank you so much for your support. I have managed to find a way to fix the problem by myself. I found the solution was the top video when I searched "user profile service failed", by Victor Explains, so i guess I didn't search well enough 🙃. The video is linked below, but I did write down the process if you would rather read

[https://www.youtube.com/watch?v=hJ0fefP2ffU]

So I went into the troubleshooting options by holding Shift and clicking Restart, then clicking on "Troubleshoot" in the menu that opens up. Then I pressed "Reset this PC", and "Keep my files". If I remember correctly, I previously pressed "Remove everything". Then, I chose my account, entered my password, and chose "Local reinstall". Previously, I had used "Cloud download". After that, it was just the waiting game.

This made my PC appear as completely fresh, with all of my files, apps, and personal settings removed. Which is what i wanted. It is rather embarrassing that I found the solution so easily after going through so much trouble and asking for help, but in my defence I am a silly goose.

Hope this helps anyone!

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Hello

If you're encountering the "The User Profile Service service failed the sign-in. User profile cannot be loaded." error on Windows 10 after performing a full reset, and you're unable to log in even with administrative privileges, there are several steps you can take to try to resolve the issue:

Restart in Safe Mode:

  • Restart your computer and repeatedly press the F8 key before the Windows logo appears.
  • Select "Safe Mode" from the Advanced Boot Options menu.
  • Once in Safe Mode, try logging in with the affected user account. Safe Mode loads only essential drivers and services, which might allow you to bypass the error.

Check Registry Entries:

  • Boot into Safe Mode (if possible).
  • Press Win + R to open the Run dialog box.
  • Type regedit and press Enter to open the Registry Editor.
  • Navigate to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

  • Check each subkey under ProfileList for the ProfileImagePath entry.
  • Ensure that each entry corresponds to an existing user profile directory. If any entry points to a non-existent directory, delete the corresponding subkey.
  • Restart your computer and try logging in again.

Use System Restore:

  • If you have a system restore point created before the issue occurred, you can use System Restore to revert your system to a previous state.
  • Boot into the Advanced Startup Options menu (you may need to use a Windows installation media).
  • Select "Troubleshoot" > "Advanced Options" > "System Restore."
  • Follow the on-screen instructions to select a restore point and initiate the restoration process.

Perform a Repair Install:

  • If none of the above methods work, you may need to perform a repair install of Windows 10. This process reinstalls Windows while preserving your files, applications, and settings.
  • You'll need a Windows 10 installation media (USB drive or DVD).
  • Boot from the installation media and choose "Install Now."
  • Follow the on-screen instructions until you reach the "Ready to install" screen.
  • Select "Change what to keep" and choose "Keep personal files and apps."
  • Continue with the installation process, and Windows will reinstall while preserving your data and applications.  
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Dell
dell.com › dell community › software › windows general
Dell Command Update not automatically scanning | DELL Technologies
February 6, 2023 - We have a workaround in place in SCCM now to run the command-line version of DCU to do the scanning I don't want this to be the permanent solution nor do I want to setup a scheduled day/time in the config because of the load on the WAN connection that will cause. I checked the registry on the "broken" devices and everything looks fine. We are running the latest version 4.8.0 universal. ... Automatic Updates — If you select this option, Dell Command | Update runs automatic updates on the system.
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YouTube
youtube.com › watch
Mastering Dell Driver & BIOS Updates with Dell Command Update | Full Setup & Deployment Guide - YouTube
In this educational video, I guide you through the complete process of packaging and configuring Dell Command | Update software using PowerShell. Dell Comman...
Published   July 9, 2024
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Intune SW deployment
intuneswdeployment.com › dell-command-update
[Windows] Dell Command | Update – Intune SW deployment
December 1, 2023 - Dell-Command-Update-Applicatio... detection rules · Rule type: Registry · Key Path: HKEY_LOCAL_MACHINE\SOFTWARE\DELL\UpdateService\Clients\Update\Preferences\Settings ·...
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AskWoody
askwoody.com › home › forums › askwoody support › windows › windows 11 › windows 11 version 22h2 › dell update and microsoft update disagree
Topic: Dell update and Microsoft update disagree @ AskWoody
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate] "ExcludeWUDriversInQualityUpdate"=dword:00000001 · Intelligent people will allow time for mods to proof-read, then double click to run . ... I ran Dell update again.