Hey all, we are pushing out DCU Universal through Intune. It works great but we noticed that on quite a few machines, the start menu shortcut for dell command update just isnt there. The app is installed, and dcu-cli.exe is there, but not the GUI. Our techs use the gui for troubleshooting purposes so I would like to get this fixed. At first I thought the machines just needed a reboot but the shortcut is still missing after a reboot. I looked in Program Files\ but could not find a shortcut to the GUI in there, just the dcu-cli.exe, so I am not sure how to fix this besides manually uninstalling, rebooting, and reinstalling, which would be too time consuming for us.

I was hoping to script the re-install with Intune Remediations, if it detected the shortcut was missing, but I am not sure how to even check for the shortcut using powershell since it doesnt appear to be a normal shortcut like other apps. Anyone dealt with this and what did you end up doing? Thanks in advance!

PS. I reached out to Dell but their phone support got back to me basically saying they didnt know what was causing it, and to just manually reinstall. I reached out to our rep who replied once and then never again.

I use the classic version as I have had these problems before, but the new version is universal app only.

I deployed to a set of systems that had 4.6.0 classic installed (selected to uninstall 4.6.0) and it worked perfectly, there is an entry in the start menu and the GUI opens.

I just set up the same app to deploy with the same settings on a new tenant, set the app to install at Autopilot ESP and now the system is ready I can see it in Control Panel programs but there is no start menu entry. Any ideas how to get the start menu entry so I can actually run the file?

I didn't want to mess with permissions of the %ProgramFiles%\WindowsApps directory if I could help it. Would be good to have the shortcut on new deployments without any extra messing around. I wasn't sure if perhaps I should install with user context.

Thanks

Update: I set the package to uninstall, I then reinstalled and now the shortcut is in the start menu and the GUI opens. It looks like the issue is related to me forcing the app to install at ESP, I will exclude it from ESP and see if that fixes it.

In case it helps anyone, I packaged Dell-Command-Update-Windows-Universal-Application_CJ0G9_WIN_4.7.1_A00.EXE

Install:
Dell-Command-Update-Windows-Universal-Application_CJ0G9_WIN_4.7.1_A00.EXE /s

Uninstall:

Dell-Command-Update-Windows-Universal-Application_CJ0G9_WIN_4.7.1_A00.EXE /passthrough /x /s /v"/qn"

Install as system, assigned to device groups.

Windows 10 2004. What am I doing wrong? It's the UWP version. The 32bit version installs and appears on the start menu, but gets stuck in "Operation in Progress". Previous posts about that error say it was fixed in 4.0, but apparently not.

The latest update to the Dell's Update application has converted it into some sort of a windowsapp rather than a normal application. With this change, the command line version has disappeared.

Anyone know if theres a downloadable version of the command line tools? I had some nice scripts set up to pull in the lists of pending patches for machines. This has now broken and I can't see any other way of achieving the same result.

I recently got my school laptop back and its been working fine for a day and now i got this popup about a dell command update. Can those Dell Command Updates be used by my school IT people and ban/ restrict / monitor certain applications? The update is in the bios and I think thats only for controlling how the system works.

I am sorry if it sounds stupid I googled it but still have no idea

Here is a screenshot btw: