XPS 13 9365, black screen but keyboard lights up
Black screen and keyboard lights up after sleep
My sister's laptop seemingly died. Keyboard lights up when opening case but that's it. If I plug it in and press the power button the keyboard lights up and the fans spin for a second but nothing else. (Dell Inspirion)
Dell Latitude 7390. LED, keyboard, power button light up . But shut off immediately. No POST LED’s
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As the title says. I have a 7390 laptop here that belongs to a student. Powers on for a few seconds and then shuts off without any post codes. I’ve left it to see if it’ll do a bios refresh but it never starts again.
Leaving it plugged in shows the power LED on but no post codes show
i press the power button, the keyboard lights up for 10 seconds, then turns off. the screen stays dark. any way i can fix this? :(
Hi,
I have this weird scenario where the keyboard and caps lock light up on pressing the power button, but the screen remains blank (no Dell logo). After a few seconds, the keyboard light goes off too.
Some background
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This machine was effectively running by plugging into a power outlet as its charger had lost capacity.
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One fine day, it says battery not detected, and on the next start, the original problem (keyboard lighting up but not booting) occurs. I remove the battery; the laptop runs and functions as normal.
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The next day, the problem (lighting up but not booting) occurs again, despite the battery having been removed. I do a hard reset (holding power for 30 seconds) and it starts again.
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A day or so later, it takes a fair bit of time to boot. Task manager/startup shows 27 seconds as the boot time; used to be 6 seconds earlier. Once booted, it functions normally. However on the next restart, the keyboard shows issues (multiple strokes for a single button press, and sometimes no strokes/letters appear at all)
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A day or so later, it refuses to start at all (the original problem of keyboard lighting up for a few seconds when power is pressed, but screen is blank) Nothing I do (including the hard reset) helps.
Any ideas/suggestions/fixes?
Hey guys, I'm at wit's end... I have a Dell Inspiron 7590 but the keyboard backlight is always on and I can't seem to turn it off no matter what I do.
Tried everything from a clean install of Windows (currently running 11), Bios reset, flashing to the latest, downgrading etc, all kinds of key combinations suggested (other than simply pressing the F5 key, which on this model is clearly marked with the keyboard backlight icon), deleting the keyboard from the Device Manager (and letting Windows reinstall the driver).
I know the F5 key itself works because I can still execute functions that require the key, and I'm supposed to be able to see a BIOS setting for the "Keyboard Illumination" that controls the behavior of the key, but I'm not seeing it either. The only time it turns off is when I shut the computer down. As soon as the boot screen comes up, the keyboard is on. This is driving me nuts! PLEASE HELP!!!