Hi,
I find myself needing a personal laptop. I’m completely new to this having been an Apple person for the last 30 years. That said, I need something durable for my work and personal use and like the options I’ve seen from Dell.
Ideally I’d like to find something that has a touchscreen, can run Windows and Microsoft Office with no issues, has an expandable hard drive and ideally is under $800.
I’m open to used and refurbished products just don’t know where to start.
Thank you for any help you can offer.
Videos
Are refurbished rugged laptops reliable?
Can I extend the warranty on a refurbished Dell rugged laptop?
What is the difference between semi-rugged and fully rugged laptops?
Hello all,
I think that the questions speaks for itself. I do a lot of work academically, professionally, and recreationally. I tried my first one (CF-19), it's relatively old. But I'm really satisfied by it, it's very practically, and I'm absolutely convinced that this will last me a few good decades. I'm currently searching for an upgrade and was hoping to get pushed into the right direction, was thinking of getting a cf-20 or cf-33. Thanks in advance.
This laptop is running arch linux with kde plasma as the desktop environment, the theme is made by MathisP75, I would highly recommend you check out his posts!
This may indeed be a bad idea but a dell pro rugged 13 ultra 7 64 ram 2tb nvme touch 5g that i saw online listed for 2950 USD caught my eyes, are they any good? Should i pick it up or would i end up regretting not getting another model
I'm looking for a newer laptop but on a pretty tight budget and was wondering if anyone could suggest a decent model number from the Dell Refurbished site? I don't do any gaming and will be using it primarily for streaming, social media, email and online browsing. I currently have an old Latitude E5530 that I bought on ebay a couple of years. It crashed several months ago and I was able to install a new ssd with help from YouTube instructional videos but it's still a very old machine. Any suggestions on a newer refurbished model are greatly appreciated! Thanks
Hey all,
I’m trying to navigate the world of ruggedized laptops. At the moment my company continues to deploy refurbished Panasonic tough books, and while they’ve been somewhat reliable the fact is that most of these devices are 9 to 11 years old. Even replacing the HDD for a SSD is starting to become problematic as other components of these devices are continuing to fail. Third generation i5’s that have been heavily used aren’t having much fun anymore and I’m not having much fun supporting them at this point.
If you currently deploy laptops of these nature, then what is your go to? I know we’re currently paying ~$800 a piece for these older CF-53 laptops from a private refurbisher. There’s been discussion about going back to “standard” laptops for these guys as they aren’t exactly roughing it in the backwoods but I want to present a more current option for a rugged device if possible. Please note that I know they would be perfectly okay with refurbished devices if that isn’t obvious enough.
Hi,
I am looking for a new Dell laptop within a reasonable budget (under 1000 euros/dollars). I've had great experiences with refurbished laptops and Dell in general, so going with this option again.
I will use it as my main laptop:
from work (light coding, some programming work, lots of online video work/ university meetings (i'm in a grad program), the usual web browsing (I have a bad habit of keeping 20 tabs opened....!! but my current Dell was performing really well until 6-8 months ago,),
to home computer: looots of streaming (which seems to challenge my old Dell laptop now, same with YouTube).
My current Dell is a refurbished Latitude E7450, but with Windows 10, which started overheating and shutting down if I launch a Zoom metting and keep a browser open with a couple youtube videos: I have a fan aimed at it to help (works most of the time, but defeats the purpoose of having a laptop :( I keep it on an elevated plastic surface (never on my laps, on a blanket etc..)
Between the 2, I would really like your opinion on which one is an overall better deal, which one will be faster, and will last longer. Any recommendation would be so greatly appreciated !!
Thank you so much for any advice!!
Here are the 2 models I found and I can't decide which one to choose:
On Amazon refurbished (with the 1 year warranty):
Dell Latitude 5420
14" Touchscreen
Full HD Intel Core i7 1185G7
512GB SSD HDD
32GB Memory
Intel Iris Xe Graphics
Windows 11 Pro
Webcam Lighting
Laptop Keyboard (Renewed)
Price: 650euros (about 700 USD)
https://www.amazon.es/-/en/gp/product/B0DQ7C7SK3/ref=ewc_pr_img_1?smid=A1O4IAOCSY29OG&psc=1
(Hopefully the link works)
or on Ebay (never purchased a laptop on Ebay- the seller does have good reviews, but the warranty is only 30 days... which I'm willing to risk since the vendor has such great reviews (98% satisfied on more than 7000 sales):
Laptop FHD DELL Latitude: ¡Intel i7! 32GB RAM ~ 1TB NVME SSD! Windows 11 Pro!
This B grade item has been discounted to reflect cosmetic imperfections but will not be missing any accessories and all parts are fully functioning!!
This computer has been fully tested by a Microsoft Registered Refurbisher.
A fresh installation of Windows (and more) installed with the Digital Product Key (certificate of authenticity) activated! Battery has been tested to be in working condition, Battery life is not covered under warranty.
Processor Intel Core i7-8650U
Processor Speed1.90 GHz
RAM Size32 GB
GPU Intel UHD Graphics 620
ScreenSize13.3 in
SSD Capacity 1 TB
Operating System Edition Windows 11 Pro
Series Latitude
Resolution1920 x 1080
Model Dell Latitude 7300
Connectivity: Ethernet, HDMI, USB 3.0, USB-C, SD Card Slot Operating
SystemWindows 11
ProFeatures: Backlit Keyboard, Bluetooth, Built-in Microphone, Built-in Webcam, Wi-FiHardware ConnectivityHDMIStorage TypeSSD (Solid State Drive)Country/Region of ManufactureUnited States
Graphics Processing Type Integrated/On-Board Graphics Manufacturer
Color Black
Most Suitable For Casual Computing, Gaming, Graphic Design, Workstation
Price: 550 euros (about 600 USD)
https://www.ebay.es/itm/116458919375?_skw=dell+latitude+13%22+windows+11+ram+32gb&itmmeta=01K2HXAZ8K9ZC65G6NDFFVFYQE&hash=item1b1d7e15cf:g:8cMAAOSww29nl7lz&itmprp=enc%3AAQAKAAABAFkggFvd1GGDu0w3yXCmi1eQktNdduvLWa1haHxbDEoxX4%2FqUm%2BseRBUsD62tG7mT9rhqxPCR%2BSE0bq7gBPrzy3xzAhB9ATdoE7Vlr%2F8fIckYMO6X5eOPuMRN%2FAHRzoUtID3MsiecFWFZfCl7fFn2zdLM%2BwVRSs27RwKDOVxiGcDQrrCU%2FBWKXc95US6is0Z0lknoeijbWd0oezetHK56EiBjvUecFrDbq8NmjV3TF0I0T159Y6u5VvNNXTOLqzZ3UEwz0pOvChveg9wxgnf7cj0Xz5N%2FLeYfzQtXogEeiazlui%2FTYxzZbzK6kaP3AA0pKvHgwAbL42dDpUBz6qd9gE%3D%7Ctkp%3ABFBMyPSrvZRm
Does anyone have experience with a refurbished laptop from Dell? they're MUCH cheaper and include 2-year hardware warranty from Allstate.
I have a Dell G15 Gaming laptop, it had 3 motherboard,Fan,IO boards,Charger replacements about 2 weeks back and about a week ago its fan had problems and had stopped working.Now Dell is offering me a As good as new REFURBISHED laptop.
I havent yet gotten the specifications for my new system, as my current laptop is 2yrs old and is out of production.How is your experience with dell refurbished replacements?
Should i accept the replacement or ask them to replace with fans again?
I will post updates with the specifications of the laptop they are willing to provide.
Hello, I am someone whose electronics never seem to last long. This comes from the fact I am quite clumsy. My last computer broke and now I need a new one, and I heard of a 'Rugged Laptop.' These are, of course, meant for outside madness I guess, which I don't really do. But If with normal (aggressiveMy main use animating in Clip Studio Paint) use, the laptop would last longer than a different normal laptop, it would be worth the extra 1,000 to not have to buy a new laptop every <3 years.
It looks like dell by default has a 3 year warranty for this laptop, so that's a sign it should last at least that long. Does anyone have any specs for how long theirs lasts?
"Refurbished to Dell Specifications by FedEx Supply Chain"
What does that even mean?
I opened 4 refurb laptops today, 1 has a keyboard where the top left quadrant barely works, 1 covered in cat hair and the bottom panel feels like it was bent outwards, and another where the left mouse button is about to fall off. I've had a couple other ones recently that seemed pretty dirty as well, but the first time I've noticed actual physical issues with the laptops.
The cat hair one really bothered me, because I decided to actually clean it with some compressed air and now my eyeballs are on fire.
Has anyone else been noticing issues with the quality of refrub machines?
Hi there.
What benefits are there to buying a refurbished computer from Dell? I literally got the one I'm using now on Monday at 50% off and now I see computers with way better specifications and cheaper prices with a two year warranty on eBay! As far as I know there is nothing I'm getting from them...
7/23: My SD card reader doesn't work and the power cord just falls out of the computer....
Checking out the dell outlet, where they sell refurbished units. Was curious if anyone can share there experiences there or know of any stories from purchasing them.
I have purchased 4 from the outlet. All Alienware - 13r3, M15, 17r5 and M17. All PC purchases from the outlet come with the same as new warranty.
13r3 - arrived in like new condition. Battery wear at 5%. No other issues.
M15 - arrived in like new condition with exception of minor scuff mark on bezel (didn’t affect screen). Called them and they offered $50 credit. Battery wear 4%
17r5 - arrived in like new condition but had a battery wear level of 15%. Called them. They sent a whole new system next day air. New system was like new, battery wear 2% and they refunded $100
M17 - arrived like new. Battery wear 0%.
Overall experience with the outlet has been very good. They offer good coupons on already deep discounts and if you aren’t totally happy, they generally will offer and additional $50-100 to keep the system rather than return it. Or if there are issues, replace it quickly.
Or if you decide to return, you have 30 days to do so with no restocking fee.
It's the same as purchasing new for the most part. Same warranty, same service, slightly cheaper price.
Hello everybody.
Over the past couple of months I've been dealing with refurbished Dell products and what I've encountered is just insane joke
Part 1 | Horrible expirence with "Refubrished" Dell Products
Me After received Dell "Refubrished" ProductsIn general, I have been in the hands of 4 Dell monitors of which all 3 arrived with destroyed display and one just does not turning on. Also i tried a "Refubrished" Dell docking station (10 pcs) and almost all had incredible scratches on the plastic plate and only 3 of them looked like new, but one of these “New" simply worked incredibly slowly
First of all, the monitors themselves were trashed Scratches, scuffs, dirt - they looked like they’d been dragged through a junkyard.
I’ve attached pictures: you can see for yourself how “refurbished” they are
Besides the fact that they arriving damaged, which most likely does not happen during delivery but they are sent straight from the warehouse like that, these monitors are also simply thrown into a box and not packaged well in any way
"Incredibly safe packaging from Dell" "Dell Dock that is certified refurbished according to Dell" "Unknown shit on Dell Dock" "Unknown shit on Dell Dock №2"Part 2 | Primates (Dell Support) and how they "Solve" Problems
"Typical Dell support"Of course I contacted Dell support, and they gave me the same BS line: "Products are certified, and refurbished does not mean used." Are you f*cking kidding me?! This is a flat out lie, Here’s a screenshot of that idiotic conversation (Before i received this shit from dell)
"Chat with Primate From Dell"
Dell is clearly trying to sell used garbage for near-new prices under the guise of ‘refurbished. This is an obvious scam.
Besides the fact that these useless guys who working in support, they cannot answer any questions, constantly referring to the fact that this is not their problem and I need to ask someone higher up there, lol. To the question of why the hell 90% of this devices arrive to me as if they took them from the trash, they always answer - our products are checked and they are certified refurbished sorry for that.
How can you, Dell, claim that something is "refurbished" when it's in such a disgusting condition? Are you just repackaging used products and hoping people won't notice? This is unacceptable and a scam
And even if they make you a replacement for the shit that they sent you, it’s not 100% that they send it for you because later they can cancel the order and they tell you that something went wrong with your account, so we can’t help, HOW IS THIS EVEN POSSIBLE AND HOW DO THEY STILL CONTINUE TO SEND SUCH A SHIT AND NO ONE GIVES THEM AT LEAST A FINE OR ANYTHING ELSE
In my opinion, they are 100% scam buyers. Why then use the word “refurbished” at all if it is equivalent to “used”
Besides the fact that I receive a non-working/broken product, they also cannot send me a normal one, This is incredible...
Part 3 | What to do? if you still want to save money on Dell products
The first and simplest thing is that it’s better not to buy anything "refurbished" from Dell official website, my example is no exception, before I bought refurbished devices from Dell, I read reviews and met similar ones, but I made the mistake... I thought that it won’t happen to me and its exceptions, but i was wrong, the chance that they will send you the same crap as me is definitely at least 50%
Instead, buy the Device on eBay or another marketplace where PEOPLE selling their stuff, trust me, it will be in much better condition and even cheaper than buying from these primates. The cost of refurbished products is not much different from new ones on their official site.
I also don’t recommend using their repair service:
instead, it’s better to take it to a trusted repair center localy than send it to these primates, I read a couple posts about how people sent laptops and they either didn’t fix them or made things even worse, and in fact they just broke a laptop lol
Part 4 | Why this happening?
Well, first of all, I think it's easy to understeand that no one gives a shit, Dell probably does not care about the real quality of "refurbished" products and customer expectations. They seem to care more about profit than honesty and reputation and most likely they try to write off garbage from warehouses in the hope that buyers will be satisfied or not care (Dell offers the same garbage in warranty cases) I can't even imagine how those who contact under warranty interact with these primates, they hire Primates and do not check the products that were returned to them and do not even repair them and just send them as it is
Thgis shows that in Dell no one gives a shit and no one sees a problem. They can't just sell used and non working products as refurbished.
Part 5 | How refurbished products should actually be
Lets start with question - what is the Refurbished? This is a device that for some reason broke down or was returned under warranty and specialists must repair it to working condition and without signs that this product was used, that's why it is refurbished, all broken parts if any - are replaced with new ones, in general, a regular repair in case to sell it again
If you think that all companies deal like that with refubrishied products, its not (thanks god) not all companies give a shit actually
I have examples from personal experience such as HP and Western Digital, the products that I bought from them refurbished were actually like new, for example, the HP® Conferencing Monitor (E27m G4) refurbished was not packed like Dell, it was actually well packed and the monitor itself did not have any problems of course
HP packed it that the monitor inside wouldn't shaking during delivery, but the Primates from Dell just threw monitor in the box and wrapped it in some cringe packaging that's it
"Example of normal packaging HP" "Example of normal packaging - Western Digital"And of course there are no problems with products from WD and HP, everything works fine
Part 6 | My opinion about Dell products and Dell in general
In general, I will not stop using their products because they actually good, Dell have some of the best monitors on the market, excellent laptops and other products,
I will stop using the services of these primates from their official website because they don't give a f*ck about customers and problems with their products. As manufacturers - they are excellent, in terms of working with customers - they are complete idiots and this is insane how its possible, this is incredibly unprofessional and also Dell's actions can violate consumer protection laws
I recommend buying Dell products ONLY from third party resellers (in the case of new products) or on marketplaces like eBay (if you want to save money and buy used device)
In fact, this is not just a typical bad review, its a whole huge problem because there are a lot such cases, I am a perfect example, almost all products/devices that I received are not usable shit.
(Below I will add a photo of another product that I did not add above)
"Damage on monitor Dell P3223QE" "Damage on monitor Dell P3223QE №2" "Damage on monitor Dell P3223QE №3" "Dell Dock Refubrished Condition" "Alienware Monitor Damage №2"In general, write your opinion about this situation and tell me if you have same situation from Dell, I will be glad to read and answer