This is the third time this happens to me with a brand new, expensive Dell laptop. It seriously affects my workday. At some point during the night, the laptop decides to update its firmware, and gets itself stuck at zero, until the morning when I arrive at the office. Now, I have no way of starting the computer, as it wont power down. Its fans are going loud and there is no progress. Please, can anyone assist with this? What do I do?
Firmware update stuck
Precision 3660 firmware update stuck at 0%
Firmware update stuck at 0%
Dell PC stuck on “Updating your firmware” — never moves past 0%
Videos
Hey guys, I recently bought a local Dell PC for casual web browsing and a bit of office work — nothing heavy. But since the day I bought it, every time I try to update Windows or restart after an update, it always shows:
“Updating your firmware” Dell logo → Flash progress: 0%
And it just stays stuck there for hours. Even if I leave it overnight, it doesn’t move. The only way to get it back is by turning off the plug and restarting manually. Sometimes it works, sometimes the same screen appears again.
I know many companies use Dell Optiplex, after updating the firmware through the Dell update app you might face this issue, just wanted to share some knowledge. NEVER turn them off in the middle of the process because you might brick it.