Videos
I purchased a Dell Vostro 5590 on July 10, 2020. I wish I could say that my experience as the owner of a $1000 laptop has been a breeze; however, I can't. In fact, my experience as an owner of this laptop makes me wish I had returned it as soon as it arrived at my doorstep, better yet, I wish I had never bought it. After less than a year the left hinge needed to be replaced. These awfully stiff, cheap hinges began to slowly pop open after around 5 months of owning the laptop. It wasn't until around 10 months of ownership that I decided to call up Dell and inquire about this issue, as the hinges had begun to pry the display frame from the screen. Luckily, they sent a technician to fix it for me free of charge. What's more, the charging port failed after (1 year of ownership, yayy!!!) my warranty expired, and I had to repair it myself. I am now writing this 8 months after my laptop was repaired by a Dell technician with both left and right hinges popped open, prying at my display frame, and crackling every time I move the lid. Tell me again how this isn't a design flaw. Not to mention the constant micro stuttering while streaming videos, browsing, and doing things that competent machines are capable of doing (yes, I keep my laptop up to date, drivers and all). I can definitely see why this laptop is unavailable on their website now, if only it were pulled sooner. For $1000 I wish I could say I got my money's worth, that I purchased something from a company that put effort and care into their products (especially in this price range); however, I can't. It is safe to say that I'll probably never buy another Dell product ever again. Caveat emptor??