@lmacri Thanks you for response. I eventually discovered that I had to increase space on my C drive and then download proceeded ok Answer from George Graham on dell.com
Dell
dell.com › support › kbdoc › en-us › 000192085 › windows-11-upgrade-walkthrough-for-dell-computers
Windows 11 Upgrade Walk-through for Dell Computers | Dell US
This article provides a step-by-step guide for upgrading your supported Dell device to Windows 11, including information about Dell drivers and common issues.
Dell
dell.com › support › kbdoc › en-us › 000178461 › windows-update-general-issue-fixes
Windows Update Fails to Update | Dell US
May 6, 2026 - Stop Windows Update Service Type by typing net stop wuauserv and then press Enter.
Windows 11 upgrade problems
This seems to have solved the problem. However diagnostic tests show failures for the Sensor Solution (expected) but also PCIe status, which concerns me. I think I saw something on the Dell site that this driver is not applicable to a Vostro on Windows 11, but I can no longer find that page. I would like to see something from Dell confirming that these are in fact not serious issues or better yet issue an update ... More on dell.com
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October 25, 2023windows 11 update
PC health check confirms PC meets requirement for update to Windows 11. Using windows 11 assistant all 3 steps are completed. PC then restart several time and shows DELL downloading 0% and then ope... More on dell.com
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October 29, 2025Windows 11 update error 0x80070002
I have a dell inspiron 15 3510. It is supported for windows 11 and the update for win 11 shows up too. but when the laptop restart to install windows 11 it shows undoing changes made to your comput... More on dell.com
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November 27, 2023Unexplained failure to support Windows 11
I bought a (then) top spec laptop in 2017. I am now told that it will not support an upgrade to Windows 11. Upon using PC Health Ch... More on dell.com
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August 28, 2024Videos
04:15
Windows 11 Installation Error in Dell Laptop FIX [Solution] - YouTube
02:49
How to Fix Apps Crashing Windows 11 (Official Dell Tech Support) ...
02:51
Dell Win11 Install Fix - This PC can't run Windows 11? - For Dell ...
02:33
How to upgrade to Windows 11 from Windows 10 | Official Dell ...
Dell
dell.com › support › kbdoc › en-us › 000187485 › dell-computers-tested-for-upgrade-to-windows-11
Dell Computers Tested for Update to Windows 11 | Dell US
The following list of Dell G-Series desktop computers has been tested for update to Windows 11 build 22H2. If your computer model is not listed, Dell will not test the device, and drivers will not be updated for that model. ... The following list of Dell Inspiron laptops has been tested for update to Windows 11 build 22H2.
Dell
dell.com › support › contents › en-us › article › product-support › self-support-knowledgebase › operating-systems › windows-operating-systems › windows-11-support › troubleshoot-windows-11
Troubleshooting Dell Computers With Windows 11 | Dell US
This guide will help you troubleshoot and resolve update problems to keep your system up-to-date. Dell Drivers & Downloads: Ensure your Dell system has the latest drivers for Windows 11.
Dell
dell.com › dell community › laptops › vostro
Windows 11 upgrade problems | DELL Technologies
October 25, 2023 - Windows 11 upgrade hung at final step trying to show logon screen (cursor active but black screen). Various other users seem to experience the same problem. Another post indicated a BIOS upgrade is...
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@lmacri Thanks you for response. I eventually discovered that I had to increase space on my C drive and then download proceeded ok
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Hi George Graham: What is your Dell computer model, version and OS build number of your Windows 10 operating system [open a Run dialog box (Windows key + R) and enter winver - be sure to let us know if you have a Home or Pro edition of Win 10], CPU make and model, and BIOS version? To find your current BIOS version open a Run dialog box, enter msinfo32 to open your System Information, and look for the field named 'BIOS Version / Date' in the summary. Have you recently run a check for updates using a utility like SupportAssist v4.x or Dell Update v5.x to ensure all available updates for your BIOS, firmware and hardware drivers are installed? Please clarify what you mean by 'windows 11 assistant' (e.g., do you mean the Windows 11 Installation Assistant at https://www.microsoft.com/en-us/software-download/windows11)? Do you know of any reason why Windows Update (Settings | Update & Security | Windows Update) is not offering to install the upgrade to Windows 11? For example, if you have a Windows 10 Pro OS is it possible you configured the Target Release Version (TRV) in your Local Group Policy Editor to Windows 10 / 22H2 to block the upgrade to Windows 11? -----------Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.6456 * Firefox v144.0.0 * Microsoft Defender v4.18.25090.3009-1.1.25090.3001 * Malwarebytes Premium v5.4.2.217-143.0.5407 * Macrium Reflect Free v8.0.7783 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
Dell
dell.com › dell community › laptops › inspiron
Windows 11 update error 0x80070002 | DELL Technologies
November 27, 2023 - Incorrect date/time can cause update failures. ... Temporarily disable startup programs and services using a clean boot. This can help identify if third-party software is causing the issue.
Dell
dell.com › dell community › laptops › inspiron
Unexplained failure to support Windows 11 | DELL Technologies
August 28, 2024 - As for Windows 11, you can perform a clean installation and it will work. As to date, Microsoft still pushes all updates to all Windows 11 devices. If you decide to use Windows 11, go to MS site and download Windows Creation Tool, run it to ...
Dell
dell.com › support › contents › en-us › videos › videoplayer › how-to-troubleshoot-the-windows-update › 6176628956001
How to troubleshoot the windows update | Dell US
To troubleshoot Windows update, go to Settings from the Start menu, select Update & Security, navigate to Troubleshoot, click on Windows Update, and run the Troubleshooter.
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Download the latest ISO using the tool, and then install it. All major Windows 11 updates work the same way - they move your data and settings, install a new copy and migrate your settings back.
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23H2 has been end of life since November 2025 -- you may need to update manually to the latest version. You can use the MS Media Creation tool to do that job (back up the system first!).
Dell
dell.com › dell community › laptops › latitude
Dell Latitude 5400 refuses to install monthly win11 updates since june 2025 | DELL Technologies
September 30, 2025 - i'll possibly try a fresh instal with a clean image straigh from M$, perhaps that's the issue, since i've foud out the hard way modified images like the one I currently have in the latitude 5400 do tend to mess up the update system.. as for the gpu driver replacement by M$ causing unintended beavour i can write a whole essay about it, though i've found a couple of solutions for that, some of which M$ already deleted from the internet, yet i still have them backed up, and they still do work. ... Apparently it's a fairly common problem; sorry I couldn't give you something definitive. https://allthings.how/fix-windows-11-updates-that-keep-reverting-and-prevent-successful-installation/
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I had a similar issue, Windows 11, 'Dell Update' just hung while trying to load. The service 'Dell Client Management Service' was not started. Using 'services.msc' to start the service, it failed to start, and it said to use 'sxstrace' to debug. The issue was a something wrong with this file: C:\Program Files (x86)\Dell\UpdateService\ServiceShell.exe.Config I just renamed that file (to '.old'), started the service successfully, then ran 'Dell Update' successfully.
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I'm running that same Windows 11 build on my XPS 8930, and Dell Update works fine. The version installed is 4.2.1. I just ran it for the first time in a while and it reports 4 updates. Noting that it says there's also an update for Dell Update (screenshot). What version of Dell Update are you running? Windows 11 preview isn't supported by Dell but the release version of 11 will be.
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@RoHe Went to Microsoft update online, needed to use self-install update. Update install told me 'This update is not applicable to your computer'. As previously mentioned!!!!!!!!!!!!!!! If I have to start running command prompts and become an IT/Software Engineer, then there is something seriously wrong!!!!!! I don't work in the Software Engineer Industry. Why do I have to get into the system in that way??? Since Windows Vista Jan 2007 I've become sick & tired of being sick & tired of windows incompetence, buggy, flawed & unstable system. It seems that all the time I have to spend (including business hours downtime) researching fixes, is perfectly normal and acceptable! It does seem that everyone has solutions to fix this, fix that! (some don't even work!) When no one mentions WHY you have to fix it!!!!!!!!!!!!!!!! You would think that since the first version of Windows, released in 1985, Microsoft would have designed, developed & produced an OS that was stable with the odd bug now & then (which is acceptable). Makes me wonder what happens at Redmond! I've just bought an iMac, wow, what a difference! Hail to the Mac! As you can tell, I'm at the end of my tether with Windows and all it stands for with its bugs and unreliability reputation. Dell, may I suggest that you add to your Support/Service App a feature that compensates for Microsoft's incompetence. For example, would it be possible that this App could run through the OS 'Update History' and look for missing parts? Thanks for reading my rant.
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1) Run the following from elevated command prompt: DISM /online /Cleanup-image /RestoreHealth 2) then run the following from the elevated command prompt: sfc /scannow
Eleven Forum
elevenforum.com › windows support forums › devices and drivers
Dell Update - unable to install | Windows 11 Forum
November 27, 2025 - I then log in to my account on Dell.com, my computer is recognized, and I go to available downloads. I then choose to download Dell SupportAssist and Dell Command | Update. Both install and work as they should. I do several clean installs every year and I've never experienced any problems with this procedure.
Dell
dell.com › dell community › software › supportassist for pcs › supportassist for pcs
Dell W/11 Says my W/11 doesn't support the W/11 update | DELL Technologies
December 3, 2024 - According to employee DELL-Nat M's 19-Nov-2024 post in jmarsh09's Update Not Working On Support Assist a new version of SupportAssist v4.x will be released soon (the new Nov 2024 release notes have already been posted at https://www.dell.com/support/home/en-us/product-support/product/dell-supportassist-pcs-tablets/docs and state the upcoming SupportAssist version will require Microsoft .NET Desktop Runtime v8.0.x.) so if you're seeing buggy behaviour with SA v4.0.3 I'd recommend you wait until the next version is officially released and see if that fixes your problem. *** WARNING: I would strongly advise that you do NOT allow a Dell utility like SupportAssist v4.x or Dell Update for Windows Universal v5.x to update you BIOS, since any glitch during the update process could leave your system unbootable.
TechBloat
techbloat.com › home › can’t update software on dell laptop in windows 11? 11 best fixes!
Can’t Update Software on Dell Laptop in Windows 11? 11 Best
May 13, 2026 - Driver updates: If a driver installer fails, try downloading the exact driver package directly from Dell Support for your service tag. Microsoft 365 or Office apps: If Office won’t update, check Office update settings in the Office app and confirm you’re not stuck on an old channel. If none of the 11 fixes worked, treat this like a component health problem.
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Great! Glad that it is working now.
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Hi
Hi
Thanks. I do exactly understand what you wrote about. My problem that Dell drivers update was not working and doesn't allow me to update. However, I finally solved the problem and big thank you for Microsoft restore point and completely fixed the problem.
Dell
dell.com › dell community › software › windows general
Dell Update says "Windows 11 is not supported on this device", but Windows 11 is running | DELL Technologies
September 27, 2022 - Then a fresh installation allowed me to download and install 2 Dell drivers. (I had problems with Dell Support Assist in the past. There were a number of glitches.) 2. Dell Product Support has started telling me 'The Microsoft requirements for Windows 11 are not supported on this device.
Reddit
reddit.com › r/sysadmin › windows 11 upgrade missing for multiple dell optiplex pcs
r/sysadmin on Reddit: Windows 11 upgrade missing for multiple Dell OptiPlex PCs
October 24, 2025 -
We have around 60 clients in our company that refuse to upgrade to Windows 11 via Windows Update, the upgrade simply doesn’t show up.
These devices are managed through an RMM and were previously connected to WSUS, but all WSUS settings have since been removed. Updates are now handled entirely through our RMM.
All devices are fully compatible with Windows 11:
Dell OptiPlex models
Intel Core i5-8500 or newer
8 GB RAM
TPM 2.0
UEFI with Secure Boot enabled
More than 64 GB free SSD space
Drivers updated via Windows Update
The WSUS settings have been deleted from the policy, and I double-checked to make sure they’re really gone but I still can’t find the cause of the issue.
Has anyone else experienced the same problem?
Edit: We’re using NinjaOne as our RMM, and we actually have a script that can upgrade Windows 10 to 11 manually, so we can push the upgrade if needed.
However, I’d really like to understand why Windows Update itself doesn’t offer the upgrade anymore, especially since 500+ other devices (some with identical specs) upgraded just fine before.
Edit / Solution: Turns out the fix was to explicitly set the target feature update version in the registry. After adding these keys, the Windows 11 24H2 upgrade immediately appeared via Windows Update:
$Path = "HKLM:\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" New-Item -Path $Path -Force | Out-Null Set-ItemProperty -Path $Path -Name "ProductVersion" -Value "Windows 11" Set-ItemProperty -Path $Path -Name "TargetReleaseVersion" -Type DWord -Value 1 Set-ItemProperty -Path $Path -Name "TargetReleaseVersionInfo" -Value "24H2"
After running this and checking for updates again, the upgrade showed up instantly.
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I've had a few systems across different customers where I'd not see the upgrade despite knowing it should work and having confirmed with the Windows 11 readiness tool. In those cases I performed the upgrade using the RMM (Datto in this case) to deploy Win11 via ISO. If you're using Datto RMM it's a component you may need to get from the ComStore first.
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Microsoft removed support on some CPUs