I am experiencing the same issue with a genuine Dell replacement battery for 9350. The workaround is to disassemble, disconnect, and reconnect the battery. The issue became more and more rare with time after the battery was replaced. Occurs especially when charging back from low battery, always after reaching 100%. Answer from tkpapp on dell.com
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Dell
dell.com › dell community › laptops › xps
XPS 13 9350 flashing 4 amber 1 white | DELL Technologies
February 16, 2024 - Hello, My laptop started flashing lights 4 amber and 1 white https://photos.app.goo.gl/5mhz1HiHrA9S85jE6 . This happened after doing the latest Windows 10 update to Version 22H2 on Fed. 17/24...
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Dell
dell.com › dell community › laptops › xps
Dell XPS 13 9350 4 Amber / 1 White LED Battery blinking | DELL Technologies
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I am experiencing the same issue with a genuine Dell replacement battery for 9350. The workaround is to disassemble, disconnect, and reconnect the battery. The issue became more and more rare with time after the battery was replaced. Occurs especially when charging back from low battery, always after reaching 100%.
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I've noticed that when I reconnect the battery connector. Do you keep your charger plugged in after 100% charge?
Discussions
Dell XPS 13 led lights alternate 1 white, 1 amber blink
I have the same model laptop and same issue. Bought a non-OEM battery, and got a 3 amber, 1 white error code (CMOS battery). Swapped original OEM battery (dead) back in, and received same 3 amber, 1 white CMOS battery error code. Bought new CMOS battery but continued to receive the same error codes. Ordered OEM battery from Dell and am now getting rapidly alternating 1 amber, 1 white codes. In summary, I have a new OEM battery from Dell and a new non-OEM CMOS battery (from parts-people.com ) and am getting the same error codes as you. Did you ever find a fix? Thanks. More on reddit.com
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December 9, 2022
XPS 13 9350 - no boot, three amber one white
I have an XPS 13 9350. It was used plugged in 24/7 and worked perfectly until the battery swelled up. I've removed the battery and ever since I've been unable to boot it up: when plugged into A/C p... More on dell.com
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July 16, 2024
Dell XPS 13 9350 LED blinking 1 white, 2 amber.
My Dell XPS 13 laptop will not turn on. Earlier today, I turned it on just to check the battery percentage ( it was 48% ) then immediately shutting it down again. Couple of hours later, I decided t... More on dell.com
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XPS 13 9343, not charging, 4 amber 1 white
I have an xps 13 9343 and a few months ago I replaced the battery with an OEM because the middle cell was bulging. The battery is charged 39% but and the light in front of the touchpad is bli... More on dell.com
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May 29, 2019
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Dell
dell.com › dell community › laptops › laptops general - locked topics
Dell XPS 13 (9350) battery light 4 Amber 1 White | Cannot Charge - Dell Community
June 12, 2017 - Hi, my dell XPS 13 battery light is flashing 4 amber 1 white continuously. When I start up windows, i cannot charge the battery. Do you have any clue why this happened?
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Reddit
reddit.com › r/dellxps › dell xps 13 led lights alternate 1 white, 1 amber blink
r/DellXPS on Reddit: Dell XPS 13 led lights alternate 1 white, 1 amber blink
December 9, 2022 -

Hey fam, can't figure this one for the life of me:

SYSTEM: Dell XPS 13 9350
PROBLEM: Computer wouldn't turn on or show any signs of life. Bought a new (non-OEM) battery from Amazon, dropped it in, computer powers up now, and stays on without issue. However battery level stays even (won't charge), and front LED lights alternate 1 white then 1 amber/orange blink. Yes, ONE blink each, rapidly, same duration on each color.

WHAT I HAVE TRIED/RULED OUT:

  1. Swapped this new (non-OEM) battery with my wife's Dell XPS 13 9350 (same exact computer as me) and she gets no blinking lights...just the solid white happy zone

  2. Swapped the CMOS battery between our two computers, no change

  3. Swapped chargers (neither are OEM), and her computer has solid white light with both chargers.

  4. Flashed BIOS, no change

  5. Pulled batter + CMOS, held down power button for 45 seconds, replugged in everything, same thing.

So in a nutshell, I swapped all components related to batter (main 60watt batter + CMOS + charging cable) with my wife's computer and she gets solid white with all configurations and components, and mine always blinks white/orange and won't charge batter (but computer stays on and works perfectly)

Thanks for any insights guys!
Mike

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I have the same model laptop and same issue. Bought a non-OEM battery, and got a 3 amber, 1 white error code (CMOS battery). Swapped original OEM battery (dead) back in, and received same 3 amber, 1 white CMOS battery error code. Bought new CMOS battery but continued to receive the same error codes. Ordered OEM battery from Dell and am now getting rapidly alternating 1 amber, 1 white codes. In summary, I have a new OEM battery from Dell and a new non-OEM CMOS battery (from parts-people.com ) and am getting the same error codes as you. Did you ever find a fix? Thanks.
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Dell
dell.com › dell community › laptops › xps
XPS 13 9350 - no boot, three amber one white | DELL Technologies
July 16, 2024 - I have an XPS 13 9350. It was used plugged in 24/7 and worked perfectly until the battery swelled up. I've removed the battery and ever since I've been unable to boot it up: when plugged into A/C p...
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Dell
dell.com › dell community › laptops › xps
Dell XPS 13 9350 LED blinking 1 white, 2 amber. | DELL Technologies
May 2, 2021 - The 1 white and 2 amber diagnostic code represents a CPU failure.
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Dell
dell.com › dell community › laptops › xps
XPS 13 9343, not charging, 4 amber 1 white | DELL Technologies
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That combination of lights indicates a bad battery The first step would be to replace the battery with a new or known good battery.
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Does the system correctly identify the battery?
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Dell
dell.com › dell community › laptops › xps
Front LED Blinking white once + amber trice on my XPS 13 9350 | DELL Technologies
December 25, 2020 - 3, 1 is a CMOS battery failure. The part to replace: https://www.parts-people.com/index.php?action=item&id=32037 · Service manual: https://www.dell.com/support/home/en-us/product-support/product/xps-13-9350-laptop/docs · L · lan1991008 · ...
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Dell
dell.com › dell community › laptops › xps
Battery LED blinking 1 white 1 amber in rapid succession | DELL Technologies
December 9, 2022 - SYSTEM: Dell XPS 13 9350 PROBLEM: The computer wouldn't turn on or show any signs of life. Bought a new (non-OEM) battery from Amazon, dropped it in, computer powers up now, and stays on without issue. However battery level stays even (won't charge), and the front LED lights alternate 1 white and then 1 amber...
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Level1Techs
forum.level1techs.com › hardware hub › laptops & netbooks
Laptop Battery Issue XPS 13 - Laptops & Netbooks - Level1Techs Forums
September 9, 2018 - Last february I’ve replaced the ... shutting down, laptop gave me a battery led code (2 amber, 1 white) which indicates cpu failure....
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Dell
dell.com › dell community › laptops › xps
XPS 13 9350 2 Amber 4 White | DELL Technologies
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Actually just figured it out. Whoever worked on this system before me had put the screws in the wrong places and the screw used to secure the NVMe drive was shorting out on something. Used a shorter screw and system boots without any issues.
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We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.
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Dell
dell.com › dell community › laptops › locked topics – laptops general
Dell XPS 13 (9350) front LED flashing error codes? | DELL Technologies
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This site shows LED error codes for the XPS 13 2-in-1, and I'm guessing the codes are the same on the XPS 13 7350:  Here are the codes from the site: LED Error Codes Amber/White Error 2/1 CPU Failure 2/2 System board, BIOS or ROM failure 2/3 No RAM detected 2/4 RAM failure 2/5 Invalid RAM installed 2/6 System board or chipset error 2/7 LCD failure 3/1 CMOS battery failure 3/2 PCI or video card or chip failure 3/3 Recovery image not found 3/4 Recovery image found but not accessible With 2 amber/7 white, it looks like the OP is getting a report of an LCD failure. My guess is that the test is just getting an incorrect result triggered by the given on/off/open/close sequence.
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MOBIDUTCH, The front LED indicates the battery charge state. White Battery is getting charged. Amber Battery is low or critical. Off Computer is plugged in and the battery is fully charged. I am assuming you heard about all of this directly from the phone technician.  I checked to see if there was further diagnostic indicators and I didn't find any listed anywhere. There where a number of diagnostic beep codes for the notebook One Possible system board failure - BIOS ROM checksum failure Two No RAM detected. Three Possible system board failure - Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display failure Did you notice any beep codes when this happens or only the LED flashing? I don't think that there is anything wrong with the system but I will be shooting you a friend request incase something further happens.   TB
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Dell
dell.com › dell community › laptops › xps
1 White and 3 amber flashes | DELL Technologies
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@Zutella​ Replace the CMOS battery.
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Based on the article 'A Reference Guide to the XPS Laptop Diagnostic Indicators,' this pattern indicates CMOS battery failure. In such instances, we recommend replacing your coin-cell battery as per your product manual. If you still need assistance, please contact support by clicking the ‘Get Help Now’ button located at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below:
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Reddit
reddit.com › r/dellxps › dell xps 15 9520 indicator light has 4 amber flashes and 6 white flashes, what does it mean?
r/DellXPS on Reddit: Dell XPS 15 9520 indicator light has 4 amber flashes and 6 white flashes, what does it mean?
March 9, 2025 -

I've had the laptop about 3 years now. I had the motherboard replaced about a year ago. It's been working fine, but today the light started flashing yellow 4 times then white 6 times. Does this mean the battery is shot, or something is wrong with the BIOS?

All the code guides I've seen online only talk about 3 amber flashes, not 4. Have I discovered a new Dell laptop error code? Lol

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On a Dell XPS 15, the 4 amber and 6 white flashing LED pattern indicates a CPU failure according to Dell’s diagnostic LED error codes. Possible Causes & Fixes: 1️⃣ Power Cycle the Laptop (Quick Fix) • Step 1: Unplug the charger. • Step 2: Hold the power button for 30 seconds to drain residual power. • Step 3: Plug it back in and try to turn it on. 2️⃣ Reseat the RAM • If the CPU isn’t dead, the error could be bad RAM or improper seating. • Try removing and reinserting the RAM. 3️⃣ Reset BIOS (CMOS Reset) • If the issue started after a BIOS update or overclocking, resetting the CMOS might help. • On some Dell XPS models, you can do this by removing the battery and holding the power button for 30 seconds. 4️⃣ Check for Overheating or Dust • If your laptop has been running hot, the CPU might be throttling or failing. • Clean out dust from the fans and heatsinks if possible. 5️⃣ Motherboard or CPU Failure (Worst Case) • If the above steps don’t work, the CPU or motherboard may be faulty. • If under warranty, contact Dell Support for a repair. ⸻ Next Steps: Try power cycling first. If that doesn’t work, reseat the RAM and reset the BIOS. If the issue persists, you may need a repair or motherboard replacement. Has anything changed recently (e.g., BIOS update, overheating, new RAM)?
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Dell
dell.com › dell community › laptops › locked topics – laptops general
Blinking white + amber light on front of XPS 13 | DELL Technologies
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You know what, the end of this story with blinking was service center... Motherboard was replaced with new one.
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:emotion-2: Please list exactly your Dell model. Example: Dell XPS 13 9350 Secondly, I like to suggest you try the steps below A) Disconnect all peripherals(printer, external drive, etc...) from computer B) Power off computer C) Unplug the AC adapter from computer and wall socket  D) Press and hold in the 'Power On' button for 15 seconds then release E) Plug in the AC adapter into the wall socket, then the computer F) Press the 'Power On' button. Hopefully your computer run normally If those steps didn't work then I like to suggest you run the Diagnostic tool on your computer to scan for hardware problems. A) Power off computer B) Power on computer, quickly tap the F12 key continuously. You should be in the Diagnostic screen. Please list any error codes.
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Tom's Guide
forums.tomsguide.com › home › laptops › laptop tech support
Battery Light Flashing 4x Amber 1x White | Tom's Guide Forum
July 24, 2018 - When it says Repairing Disc Errors, ... link please? And what is the model of "new" battery? According to Dell - Amber, Blinking Quickly 4 Times = Fatal Battery Failure....
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Dell
dell.com › dell community › laptops › xps
Xps 13 9350 led flashing 2 amber and 5 white | DELL Technologies
November 19, 2022 - XPS do have hell lot problems. Even though they've built several tools for the diagnostics, they just simply don't work. I'm having 2 amber and 7 white flash combo a.k.a display failure on 9370.
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Reddit
reddit.com › r/dellxps › 2 amber + 4 white flashes - xps 13 (9305)
r/DellXPS on Reddit: 2 Amber + 4 White Flashes - XPS 13 (9305)
September 10, 2022 -

I unfortunately have a RAM problem (2 amber flashes followed by 4 white flashes) on my XPS 13 9305. First instance, I opened up the back, disconnected the battery and held the power button for several seconds and then the system booted back up.

After working for a few hours I had some more BSODs and now it won't boot with the same flashing sequence.

I no longer have a warranty on the system and I am aware that the RAM is soldered on to the motherboard on these XPS 13. Just wondering how to go about fixing the problem and how much a motherboard replacement might cost. I'm based in the UK.

Thanks in advance.

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https://www.dell.com/community/Latitude/Latitude-7480-2-amber-lights-4-white-lights/td-p/6146443
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Reddit
reddit.com › r/dellxps › two orange lights three white lights
r/DellXPS on Reddit: Two Orange Lights Three White Lights
October 7, 2023 -

XPS 13 9300, light bar flashes two amber three white lights. I’ve read online that means “No memory or RAM (Random-Access Memory) detected” but haven’t been able to find any fixes or any further information so far. Was hoping anyone had more info or tips

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Jess from Dell agrees with your diagnosis: https://www.dell.com/community/en/conversations/xps/dell-xps-13-9350-led-blinking-1-white-2-amber/647f78c1f4ccf8a8de6d9799 https://www.dell.com/support/manuals/en-us/xps-13-9310-laptop/xps-13-9310-service-manual/system-diagnostic-lights?guid=guid-100544e8-6b7c-4da1-b749-7bcced1d8ca5&lang=en-us more tips? you gotta swap out the RAM and see if it comes back to life, or try the ram in another machine. if you have more than one memory stick, try running it with each stick individually, hoping that maybe a single bad stick could cause this.
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I got the 2 white pause 3 orange (amber?) code I pulled out all 4 sticks and switch them around 1 at a time. Got NO change. Anyone have any ideas on what to d now? BTW!! With all 4 sticks installed the PC seems to be working fine
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