dell xps 8930 blink codes

reddit.com › r › techsupport › comments › gti64z › help_with_dell_xps_8930_blink_codes

Ok so step 1: Power off the computer, then power it on and tap F12 repeatedly. When you eventually get to the boot menu, use the arrow key to go down to Diagnostics. Let that run and see if you get an error code. Any error codes? If you have an error code, give that to the Dell tech support. The code will always start out with the number 2000 and have a 4 digit code afterwards. Everything I type below about reseating the memory should be done, but before you do that, you will want to be sure your bios is up to date. To see if your bios is up to date, press the windows key + r. The windows key on the keyboard is the button at the lower left with the 4 little windows. A window will open up. type msinfo32 in that box and press enter. When the window comes up, about 10 or so lines down you will see "Bios Version/date". Is the version "1.1.13" or is it something different? If it is NOT 1.1.13 you will want to run this file to update the bios first. The file is located here: https://dl.dell.com/FOLDER06107677M/1/XPS8930_1.1.13.exe After the bios is up to date (it will reboot your computer to perform the update) Wait to see if the 4 blink pattern comes back. IF IT COMES BACK, THEN PROCEED WITH THE STEPS BELOW. You need to power off the system, take the cover off, and reseat the memory (remove from the slots, and then re-insert them into the slots, making sure you hear the "click" and that they are snug in their slots). Once you do that, test to see if the system has the 4 blink codes again. If they DO, then you will need to remove all memory sticks except 1, and test the system 1 stick of RAM at a time to see if any of the RAM sticks cause the problem when the others don't. If a specific stick of RAM causes the issue and the others don't, then that stick of RAM will need to be replaced. If more than 1 stick of RAM causes the issue, you will want to rotate the memory into another slot on the motherboard to see if moving them will stop the problem. If the problem always occurs on a specific slot on the motherboard but not on other slots, then the issue is the motherboard, and needs to be replaced. Answer from Jamdawg on reddit.com

reddit.com › r/techsupport › help with dell xps 8930 blink codes

r/techsupport on Reddit: Help with Dell XPS 8930 blink codes

May 30, 2020 -

Hey people of r/techsupport, about 6 months ago my computer was on and running in my room while I was away and my roommates noticed a “horrible noise” start from it. So one went up to it and flipped my surge protector off because he’s an idiot and “didn’t know what else to do“. Ever since then my computer will run for a day or two and then I’ll boot it up straight to blink codes in a 4,4 pattern on the led indicator/ the power button. I don’t know what to do at this point, dell service did their tests yesterday and assured me it was good to go and I just booted it up today to the same blink code. Please if anyone has any ideas I really want to get this computer fixed.

Top answer

1 of 1

1

Ok so step 1: Power off the computer, then power it on and tap F12 repeatedly. When you eventually get to the boot menu, use the arrow key to go down to Diagnostics. Let that run and see if you get an error code. Any error codes? If you have an error code, give that to the Dell tech support. The code will always start out with the number 2000 and have a 4 digit code afterwards. Everything I type below about reseating the memory should be done, but before you do that, you will want to be sure your bios is up to date. To see if your bios is up to date, press the windows key + r. The windows key on the keyboard is the button at the lower left with the 4 little windows. A window will open up. type msinfo32 in that box and press enter. When the window comes up, about 10 or so lines down you will see "Bios Version/date". Is the version "1.1.13" or is it something different? If it is NOT 1.1.13 you will want to run this file to update the bios first. The file is located here: https://dl.dell.com/FOLDER06107677M/1/XPS8930_1.1.13.exe After the bios is up to date (it will reboot your computer to perform the update) Wait to see if the 4 blink pattern comes back. IF IT COMES BACK, THEN PROCEED WITH THE STEPS BELOW. You need to power off the system, take the cover off, and reseat the memory (remove from the slots, and then re-insert them into the slots, making sure you hear the "click" and that they are snug in their slots). Once you do that, test to see if the system has the 4 blink codes again. If they DO, then you will need to remove all memory sticks except 1, and test the system 1 stick of RAM at a time to see if any of the RAM sticks cause the problem when the others don't. If a specific stick of RAM causes the issue and the others don't, then that stick of RAM will need to be replaced. If more than 1 stick of RAM causes the issue, you will want to rotate the memory into another slot on the motherboard to see if moving them will stop the problem. If the problem always occurs on a specific slot on the motherboard but not on other slots, then the issue is the motherboard, and needs to be replaced.