dhl canada customer service telephone number

Why is my tracking number/ID not working?

Please make sure you entered the correct tracking number in the correct format: Check for minimum length of 5 characters, and if there are any special characters in your input. Tab, comma, space and semicolon are understood as separators between several tracking IDs. · If your tracking ID is not working, please contact your shipper or online shop.

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What Is a Tracking Number & Where Can I Find It?

A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking. Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.

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dhl-canada.pissedconsumer.com › customer-service.html

You are in Canada · Stay on this site or Select a different country · View Alerts that may impact DHL services View Alerts that may impact DHL services Close · Your tracking number lets us find the right division contact to answer your questions. Request A Business Account ·

DHL Canada

DHL Canada Customer Service Phone Number (800) 225-5345, Email, Help Center

Meanwhile, 64% of users reported contacting a real person successfully by dialing the phone number 8002255345. The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday.

dhl.com › home › press › press contact

Press Contacts - DHL - Canada

You are in Canada · Stay on this site or Select a different country · View Alerts that may impact DHL services View Alerts that may impact DHL services Close · If you are a journalist or media professional, please feel free to contact our press offices. Pamela Duque DHL Express Americas Email: [email protected] ·

Darwynnfulfillment

darwynnfulfillment.com › home › dhl customer service phone number: quick access guide 2025

DHL Customer Service Phone Number: Quick Access Guide 2025

June 19, 2025 - Whether you’re shipping a parcel or tracking an order, here are the most accurate DHL contact numbers for 2025: Canada: Press 1 → 1 or 1 → 0 after hearing the menu.

reddit.com › r/dhl › impossible to call dhl canada to inquire about a stuck parcel that contains live plants.

r/dhl on Reddit: Impossible to call DHL Canada to inquire about a stuck parcel that contains live plants.

October 17, 2024 -

Hi,

I've been trying to call DHL at 1-888-899-0289 all day yesterday and today since this morning.

I have live plants stuck in customs since the first of this month. This is absolutely unacceptable. They just won't give any updates. I have paid the customs clearance fees too. I've been able to easily reach them over the phone before but now it seems like they closed all their phones or maybe they went out of business in Canada? Everything is possible at this point.

I tried calling yesterday a few times between meetings. I've been on hold for 1h40m but I had to drop the call to jump on a meeting.

I tried french and english, to no avail. I know this is a minor thing but the AI hold message voice in french is atrocious. It's full of grammar mistakes and randomly cuts between prompts. This gives you a sense of how this company care about its image.

I really don't know what to do at this point.

Is there another phone number to try and esacalate my issue?

Thanks.

Top answer

1 of 3

Thank you for posting to r/DHL ! Please remember: For your privacy, refrain from posting tracking numbers publicly. If needed, provide them directly to verified DHL employees who request them at your own risk. Check our FAQ to see if your question has already been answered. Ensure your post adheres to the subreddit's rules . We appreciate your contribution to the community and are here to help with any DHL-related discussions and queries! I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

2 of 3

You can try writing [email protected] . He’s the Canada CEO

dhl.com › ca-en › home › ecommerce › business-help-center.html

Help Center - DHL eCommerce - Canada

From policies and surcharges to e-commerce integration, our DHL eCommerce Help Center is your resource for detailed answers to your questions.

dhl.com › home › dhl ecommerce › business help center › contact sales and business support directory

Contact DHL eCommerce Sales and Business Support - DHL eCommerce - Canada

Let’s get you over to our Tracking and Customer Service areas. Once there, simply enter your tracking number and we’ll help you find the information you need.

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dhl.com › ca-en › home › global-forwarding › help-center.html

Help Center for Freight Shipping via Air, Ocean, Road and Rail - DHL Global Forwarding - Canada

Let’s get you over to our Tracking and Customer Service areas. Once there, simply enter your tracking number and we’ll help you track down the information you need.

DHL Express

dhlexpress.nl › en › helpdesk › customs › per-country › canada

Canada | DHL Express

Do you have specific questions about shipping to this country? Contact DHL Customer Service on 088 – 0552 000. Our experts are at your service! ... For all shipments to companies in Canada, the recipient's company must have a registered company number.

GetHuman

gethuman.com › all companies › dhl (canada) customer service › faq

DHL (Canada) Customer Questions, Answers, and How-to Guides

July 2, 2025 - This FAQ page answers the most common questions about DHL (Canada) customer service, including how to contact DHL (Canada) for help. Answers can be succinct, but can also include detailed step-by-step instructions with screenshots. Because the questi...