Dhl custom clearance fees
its unfortunatly legit. welcome to the world of cross border shipping.
check their webpage its all listed and annoying as hell.
you can opt to do the paper work for the customs stuff your self, but that might take a week or two to get it in order.
More on reddit.comDHL wants CAD $21.45 customs fees for a USD $25.72 package. How can that be??
DHL Customs Fees
This is an age old problem. Couriers (UPS, FedEx, DHL) can all charge an exorbitant brokerage fee for processing your shipment through Canada Customs. To be clear, you will always have to pay taxes/duties but the exorbitant brokerage fees are what the couriers charge you for “processing” this for you and for “fronting the taxes and duties” on your behalf. You often have no way of knowing how much exactly you will have to pay until the item is cleared and ready for delivery by one of these couriers. That’s why if there is an option, I always ask the shipper to use the postal system since Canada Post charges a reasonable flat fee for this process (it was $8 a few years ago).
Here’s a website with some info that might help you understand your options: https://citroenvie.com/how-to-avoid-upsfedex-canada-brokerage-fees/
More on reddit.comOrdered a single pair of shoes ~$330 USD. Now apparently DHL is saying I owe $189 in customs clearance fees?? Is there anything I can do to stop this???
Hey I just got a message on my phone saying I need to pay custom clearance fees of $21. Is this a scam or legit? ( I ordered something from the states)
its unfortunatly legit. welcome to the world of cross border shipping.
check their webpage its all listed and annoying as hell.
you can opt to do the paper work for the customs stuff your self, but that might take a week or two to get it in order.
DHL has the most exorbitant fees out of any delivery service. I always avoid using them if possible. It’s likely legit.