97 https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html This is a duty calculator that can help you out. Tax and Duty alone I estimate to be around 
360 value, 18% duty and then 13% HST compounded) On top of that are the brokerage and service fees by DHL, add tax to those and you get to where you are. Now that you are here. It's possible there could be a mistake but highly unlikely and usually very difficult to correct. You options are essentially 1) pay the money and get your stuff, or 2) don't pay the money and don't get your stuff. 3) You could try the whole self clearing your package thing. I would go with option (1) and call it a learning moment. If you go with option (2) don't count on getting any of your $360 back. It's my experience that if you pay for the upper tier shipping service UPS or FedEx provides the brokerage fees are almost non existent. EDIT: Based on OP's edit I am going to guess the shipper marked down 403 AUD and DHL thought they meant 403 USD and converted it to 550 CAD. If you punch that into the calculator I linked above, for QC, you get $99 Duty and $97 Tax. Answer from vortex_ring_state on reddit.com
360 value, 18% duty and then 13% HST compounded) On top of that are the brokerage and service fees by DHL, add tax to those and you get to where you are. Now that you are here. It's possible there could be a mistake but highly unlikely and usually very difficult to correct. You options are essentially 1) pay the money and get your stuff, or 2) don't pay the money and don't get your stuff. 3) You could try the whole self clearing your package thing. I would go with option (1) and call it a learning moment. If you go with option (2) don't count on getting any of your $360 back. It's my experience that if you pay for the upper tier shipping service UPS or FedEx provides the brokerage fees are almost non existent. EDIT: Based on OP's edit I am going to guess the shipper marked down 403 AUD and DHL thought they meant 403 USD and converted it to 550 CAD. If you punch that into the calculator I linked above, for QC, you get $99 Duty and $97 Tax. Answer from vortex_ring_state on reddit.comGoing Awesome Places
goingawesomeplaces.com › home › how to avoid paying dhl customs fees in canada – self clearing packages
How To Avoid Paying DHL Customs Fees in Canada - Self Clearing Packages - Going Awesome Places
When packages come into Canada, they have to clear customs and the courier essentially takes care of it by paying CBSA for you to keep the process moving along. For handling the customs clearance, and effectively “footing the bill”, the courier will charge a service fee. The thing is, every courier charges something different and some are definitely worse than others. DHL: This is called Customs Clearance Customers without DHL Brokerage Account.
Published August 8, 2024
Reddit
reddit.com › r/personalfinancecanada › ridiculous dhl import fees?
r/PersonalFinanceCanada on Reddit: Ridiculous DHL import fees?
March 12, 2024 -
So I placed an order for clothes from Australia to Canada. Around 360$CAD worth with shipping etc.
I just received a text message to pay import fees and I was expecting the usual, 25-50$
They’re asking for 214.30$.
This has to be a mistake?? What should I do?
EDIT: invoice says 98.86 duty, 18.38 clearance fee, 97.06 taxes Goods description: hoodie (Only wrote the hoodie so why is this bill so high?)
The package contains two pairs of pants, one hoodie, one sweatpant and one tshirt totaling 284usd / 382$CAD
UPDATE : company declared the goods are worth 549$!??
Top answer 1 of 71
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97 https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html This is a duty calculator that can help you out. Tax and Duty alone I estimate to be around $120. ($360 value, 18% duty and then 13% HST compounded) On top of that are the brokerage and service fees by DHL, add tax to those and you get to where you are. Now that you are here. It's possible there could be a mistake but highly unlikely and usually very difficult to correct. You options are essentially 1) pay the money and get your stuff, or 2) don't pay the money and don't get your stuff. 3) You could try the whole self clearing your package thing. I would go with option (1) and call it a learning moment. If you go with option (2) don't count on getting any of your $360 back. It's my experience that if you pay for the upper tier shipping service UPS or FedEx provides the brokerage fees are almost non existent. EDIT: Based on OP's edit I am going to guess the shipper marked down 403 AUD and DHL thought they meant 403 USD and converted it to 550 CAD. If you punch that into the calculator I linked above, for QC, you get $99 Duty and $97 Tax.
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The bare minimum is going to be $46.80 for the HST alone. Plus you'll need to pay any duty charged by the government on the import, plus whatever fee DHL charges for the service of paying the tax and duty on your behalf, plus HST on DHL's fee. Importing stuff is expensive: that's why local retail stores exist. In the future, I recommend only buying from Canadian businesses. Let them deal with minimizing the cost of imports, as that's their area of expertise. In the mean time, you really have no choice but to pay the fees.
DHL
dhl.com › home › dhl global forwarding › freight forwarding education center › customs clearance: the must-knows
Customs Clearance: The Must-Knows - DHL Global Forwarding - Canada
Our freight forwarding experts explain customs clearance process and offer their tips to avoid costly delays of your international shipments.
DHL
dhl.com › content › dam › dhl › global › core › documents › pdf › glo-core-duty-tax-calculator-faq.pdf pdf
1 Do you have a question on the DHL Duty & Tax Calculator?
Options: Min, max, avg. and exact of all ad valorem fee lines
CBC News
cbc.ca › news › gopublic › dhl-hidden-fees-1.5935236
Calgary mom says courier giant DHL held package 'ransom' until hidden fees paid | CBC News
March 8, 2021 - When Sinclair inquired why duty and import fees amounted to $23 on a $68 item, a DHL brokerage supervisor told her imports are subject to "duty, taxes, and other customs related charges" and directed her to the website of the Canada Border Services Agency (CBSA).
DHL
dhl.com › it-en › home › express › personal-shippers › duties-and-taxes.html
Customs Fees for International Shipping - DHL Express - Italy
Learn about customs charges and fees for international shipping with DHL Express, and how to handle them properly.
Canada Border Services Agency
cbsa-asfc.gc.ca › travel-voyage › dte-acl › est-cal-eng.html
Estimate duty and taxes
Find federal support for businesses and workers. Includes information about importing and exporting, travelling between Canada and the US, buying Canadian products, and key contacts.
Prusa3D
forum.prusa3d.com › forum › english-forum-general-discussion-announcements-and-releases › dhl-shipping-scam-in-canada
DHL Shipping scam in Canada
I think this information is available elsewhere, but the US Customs Harmonized System code is: 8485.20.0000 Machines for additive manufacturing, By plastics or rubber deposit · 3.1% charge which is in line with what the Prusa shipping help topic estimates. Just know that DHL is going to add ...
Kpoptown
kpoptown.ca › home › avoiding customs clearance fees charged by courier services like dhl, k-packet
Avoiding customs clearance fees charged by courier services like DHL,
DHL should release your package for delivery without the additional customs clearance fees. ... DHL should now deliver your package to you. ... Timing is crucial. You need to initiate self-clearance as soon as the package arrives in Canada and before DHL processes it through customs.
OnePlus Community
community.oneplus.com › thread › 230449
DHL Express: Canadian Customs Charges
Introducing our new OnePlus Community experience, with a completely revamped structure, built from the ground-up.
Reddit
reddit.com › r/personalfinancecanada › dhl wants cad $21.45 customs fees for a usd $25.72 package. how can that be??
r/PersonalFinanceCanada on Reddit: DHL wants CAD $21.45 customs fees for a USD $25.72 package. How can that be??
May 30, 2020 -
That's 60% of the value!! All information I found on Google amounts to 7$ MAX! There is no way I can arrive at this outrageous number.
How can this be? Am I being ripped or did something go wrong?
(PS: I am "allowed" to pay this online but clearly I do not see any details or breakdowns)
Top answer 1 of 16
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The duty is a small amount, but they add their crazy high brokerage fee. You can do your own brokerage if you want, just call them.
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Because DHL is utter trash and should be scourged from the face of this world. They charge a crazy amount to handle your border clearing fees. Yes, every company charges you something, but none seem to charge as much as DHL.
DHL
dhl.com › home › shipping with dhl › start shipping with dhl › understanding duties and taxes
Understanding Duties and Taxes When Shipping to Canada | DHL Canada
Learn how import duties and taxes work when shipping to Canada. Understand CBSA rates, exemptions, and tips to reduce customs costs.
DHL
dhl.com › global-en › microsites › express › mygts.html
Import Duty & Customs Duty Calculator - MyGTS - Global
Use our free import duty & customs duty calculator now. Easily calculate shipment's import duties, taxes & other customs costs for markets worldwide.
DHL
mydhl.express.dhl › content › dam › downloads › ca › en › rate-guide › service_and_rate_guide_ca_en_2024.pdf.coredownload.pdf pdf
DHL EXPRESS SERVICE & RATE GUIDE 2024 CANADA GET STARTED Connecting Your World
MyDHL+ is your one-stop for international shipping, courier pickups and delivery by DHL Express. Ship online, get quotes, schedule pickups - visit MyDHL+
Dhl
mypayment.dhl.ca
DHL MyPayment - English
Pay your duties, taxes, and fees securely for your delivery. Please enter your waybill tracking number and email address then press on submit
RedFlagDeals
forums.redflagdeals.com › how-save-14-95-dhl-fees-self-clearing-packages-2076527
How to Save $14.95 on DHL fees by self-clearing packages - RedFlagDeals.com Forums
June 6, 2025 - Canada Post also adds some fees for collecting taxes and duties, with self-clearance on DHL there are no fees. On larger or heavier items, you have no choice but to use DHL or Fedex.
Zonos
zonos.com › blog › ups-dhl-fedex-brokerage-fees
Decoding UPS, DHL, FedEx Brokerage Fees to Canada | Zonos
Zonos decodes international shipping brokerage fees to Canada for UPS, FedEx, and DHL. Learn more about these fees and how to start saving money on them.
DHL
dhl.com › home › shipping with dhl › services › optional services and customs services
Optional services, Surcharges and Customs services | DHL Canada
Landed Cost for goods in any country: calculate your product cost, duties & taxes, and freight charges to enhance your pricing strategy and give your customers transparency over shipping fees – which builds trust with your business.
DHL
dhl.com › home › logistics advice › export & import advice › what is import duty? a guide to import tax and shipping duties
What is import duty? A guide to import tax and shipping duties | DHL Canada
Discover everything you need to know about import taxes, shipping duties and who pays them. Start shipping internationally today.
DHL Express
dhlexpress.nl › en › helpdesk › customs › per-country › canada
Canada | DHL Express
What is involved in shipping to Canada? We are happy to help you on your way with regard to customs. Do you have specific questions about shipping to this country? Contact DHL Customer Service on 088 – 0552 000.