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DHL
dhl.com › it-en › home › express › personal-shippers › duties-and-taxes.html
Customs Fees for International Shipping - DHL Express - Italy
Learn about customs charges and fees for international shipping with DHL Express, and how to handle them properly.
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DHL
dhl.com › global-en › microsites-2-0 › core › us-tariffs.html
US Tariffs Global
DHL Group is closely monitoring current trade changes. As your trusted advisor, we provide up-to-date information on the situation, tariffs, and our offerings to support your business. Stay ahead with the latest tariff and market developments, explore expert-led webinars, frequently asked ...
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DHL
dhl.com › home › shipping with dhl › documents & customs advice › what is import duty? a guide to import tax and shipping duties
Import Duty Explained | Guide to Import Tax & Customs Duties | DHL Global
Once you're up and running, you'll be asked to fill in details like the origin and destination countries, insurance, brokerage, and transportation fees, and product details. And from there, it will calculate the import tax for you. So, who is responsible for paying the import taxes and duties on a cross-border shipment? Here’s where it can get a little complex, so let’s break down the different parties and their responsibilities. This is the service that transports the shipment cross-border – for example, DHL Express. In international trade, the carrier acts as a customs broker, managing border documentation for sellers like you, so that your goods clear customs without any problems.
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DHL
dhl.com › global-en › microsites › express › mygts.html
Import Duty & Customs Duty Calculator - MyGTS - Global
Landed cost is an estimate of the total end-to-end cost of shipping a product from one point to another. It includes the original price of the product, all transportation fees, customs charges, duties, taxes, insurance, and any handling and payment fees that are relevant and can be established ...
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DHL
dhl.com › home › logistics advice › export & import advice › all you need to know about us import tax and duties
Understand United States Import Duties and Taxes | DHL Malaysia
US customs duties can be paid to U.S. Customs and Border Protection (CBP) through the following methods: ... You can only pay with this method if you have an ACH payment account with ACH.
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eBay
pages.ebay.com › tariffs
Tariff updates: US buyers | eBay.com
Watch out for fake customs or delivery fee requests. Scammers may impersonate carriers (e.g. DHL, FedEx, UPS). Legitimate requests come only from a carrier’s official channels—not from random links or messages. Scam messages often use misspelled email addresses, unusual phone numbers, or generic senders. Legitimate carriers will never ask for payment ...
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Dhl
ebilling.dhl.com › gpp › web › faq › us
Frequently Asked Questions | DHL Express Global Payment Portal
You will not be paying to DHL any further shipping costs. Rather, you will be asked instead to pay customs duties, taxes and other import charges related to customs clearance in your home country, as per local regulations.
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Quora
quora.com › Does-DHL-pay-customs
Does DHL pay customs? - Quora
Answer (1 of 5): Does DHL pay customs? In Canada DHL is a licensed customs broker so they can legally act as an agent on an importer’s behalf. And they do, constantly, and they present a bill when they deliver the parcel. BUT………………… Usually this is illegal.
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DHL
dhl.com › home › shipping with dhl › services › how to pay dhl shipment duties in advance
How to Pay DHL Shipment Duties in Advance
Learn how to pay customs duty in advance, step by step, before your shipment reaches its destination for quicker clearance using DHL Express On Demand Delivery.
Find elsewhere
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Reddit
reddit.com › r/dhl › can i pay customs charge on delivery or not? (canada)
r/dhl on Reddit: Can I pay customs charge on delivery or not? (Canada)
December 24, 2023 -

Maybe this is a silly question, but I'm honestly a little confused.

I (based in the UK) ordered a Christmas gift online for someone in Canada, which the online store sent through DHL. DHL contacted me about paying the customs/duty charge, and while I tried to pay this myself, after some back-and-forth over the payment not going through, it's clear that my UK bank card won't work, so the Canadian receiver is going to have to pay the charge. After some Googling, as the DHL website says that "DHL Express (Canada) will pay the charges on the receiver’s behalf and collect payment from the receiver prior to or on delivery", I decided to have the reciever pay on delivery. However, the package has been listed as "on hold" since December 18. Prior to that, it was listed as "On hold awaiting for payment of shipment related fees".

So for those of you with experience of dealing with DHL, does this mean that DHL has paid the customs/duty charge, and the package is just idling somewhere waiting to be put on a delivery truck? Or is it waiting for the customs/duty to be paid by the gift reciever, even though the website said that the reciever can pay on delivery? Nowhere does it say a "payment of shipment related fees" has been processed/accepted/whatever. Some threads/websites make it seem like the customs/duty has to be paid BY THE RECIEVER before DHL will deliver the package--that DHL doesn't pay the customs/duty on the reciever's behalf--but this contradicts the website. What is the truth.

If I've ever used DHL, it was so long ago that I don't remember going through all this, and I'm a bit stressed as I don't want this Christmas gift to be returned or destroyed. Any advice/clarification would be appreciated. Thank you! :)

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DHL
dhl.com › home › shipping with dhl › start shipping with dhl › pay customs duties online with on-demand delivery
Pay Customs Duties Online with On-Demand Delivery | DHL Express Singapore
Download supporting documentation such as commercial invoice, airwaybill number, and customs documents; ... Track the delivery status. To download your duty invoice, click the second button. You will still be able to stay on the Waybill Confirmation page. If you would like to download your supporting documents or track your delivery status, you can also click on the respective button. When you are ready to pay, click Click here to securely pay online. The payment page shows your total payable amount and three payment options:
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DHL Express
dhlexpress.nl › en › consumer › track-trace › my-shipment › customs-duty-vat
IMPORT DUTIES AND/OR VAT | DHL Express
*DHL charges a 2% administration fee for this service, with a minimum of €16.50 (excl. VAT). ... This is a percentage of the sum of the value of the goods + a percentage of the transport costs up to the EU border. This sum is called customs value. The percentage of the transport costs depends ...
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DHL
dhl.com › home › shipping with dhl › start shipping with dhl › paying your dhl invoice
Paying your DHL invoice | DHL Discover
Understand your DHL Invoice. DHL provides an invoice guide that details categories and codes found on your international shipping invoice.
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Easyship
easyship.com › blog › dealing-with-dhl-customs-formalities
DHL Customs - How to Deal With Them | Easyship
March 20, 2023 - The short answer? Yes. You will need to pay custom clearance fees to DHL. But, how much those charges are will depend on certain things. First of all, you’ll need to talk to the carrier to figure out how DHL calculates duties and taxes for their shipments. Usually, this will be based on preset government tariffs based on the particular products you’re sending.
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Lucky Camera Straps
luckystraps.com › home › the camera life › the camera life
DHL Express Customs & Tariff Payment Process – Lucky Camera Straps
October 10, 2025 - 🇦🇺➡️🇺🇸 DHL Express Customs & Tariff Payment Process 1. Customs review upon U.S. arrival When your parcel arrives in the United States, U.S. Customs and Border Protection (CBP) reviews it. DHL submits all shipment data (value, contents, and commercial invoice) electronically. CBP determines if duties, taxes, or fees ...
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Preferred Shipping
preferredship.com › home › services › imports › how do i pay my us customs and duty taxes on imports?
How do I pay my US customs and duty taxes on imports? | Preferred Shipping
January 29, 2019 - The best way to manage these is by using DHL MyBill. When you register for the MyBill system, you do so using your Import Express account, which begins with “9”. Once registered, you can use MyBill to manage all your U.S. Customs duty & tax invoices and do things like pay your invoice, obtain copies of the entry summaries and paperwork, or file a dispute when needed. Import U.S. customs duty and taxes are one of the few instances where you will not owe payment ...
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DHL
dhl.com › home › shipping with dhl › paying dhl and customs
Paying DHL and Customs | DHL UK
MyBill is a convenient, secure, easy, and paperless way to receive, view and pay your DHL Express invoices. It is also compatible with existing finance systems, and is the best way to log your invoice queries and view your payment history. ... These charges are levied by HM Customs & Excise and paid by DHL on your behalf so we can deliver your goods.
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DHL
dhl.com › home › shipping with dhl › start shipping with dhl › decoding duties and tariffs
Understanding Duties and Tariffs | DHL Discover
Duties are applied by U.S. Customs at the time of initial entry and vary depending on the classification code, value, country of manufacture and associated freight charges for the commodities involved. Payment of duties and/or taxes is often the responsibility of the receiver.
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Reddit
reddit.com › r/xgalx › have anyone received import duty fees from dhl in the us?
r/XGALX on Reddit: Have anyone received import duty fees from DHL in the US?
May 3, 2025 -

Hi Alphaz !

I have some questions for the USA Alphaz who’s has ordered from XG japan store before, have you guys ever got to pay the import duty fees like ever ? Cause I used to ordered with them 3 times in the past years and I’ve never received the pay request from DHL before. This is my first time receiving it so I was a little bit confused. And also the shipping fees this year is double from last year too! Last year I ordered a bunch of merchs and it’s always only $23 shipping, this year I only ordered 2 T shirts and 2 pack of socks and the shipping was $50 ?! And now I have to pay for another $342 ?! That is ridiculous! Have any one experienced this too ?! 😢😭 Thank you Alphaz ! I always love XG but this might be too much 😭

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DHL
dhl.com › home › shipping with dhl › start shipping with dhl › paying your dhl invoice
How to pay a DHL invoice | DHL Global
Pay your DHL invoice quickly with our step-by-step guide. Access fast, flexible, customer-friendly payment features with DHL MyBill.