I recently purchased a watch on chrono24 and its being shipped via DHL from Japan to Canada.

I received a text from DHL asking to pay a import duty payment. So here is my question to the community. Is this normal? I have purchased many items from other countries but the duty fee was later sent to me from the Canadian boarder services as a bill that I had to settle at a later time.

I was not expecting one from DHL directly. Makes me wonder if this is legit and if I can ignore it, as how is DHL able to charge duty fees? I don't want to later be hit by yet another bill from the boarder services. (also i know chrono warn there will be duty fees, im was fully expecting that just not from DHL)

Thanks in advance

EDIT: for anyone in a similar situation, it was a legit fee from dhl, they pay your duty fee for you. i had to pay it to complete delivery. ty to everyone who responded.

So I placed an order for clothes from Australia to Canada. Around 360$CAD worth with shipping etc.

I just received a text message to pay import fees and I was expecting the usual, 25-50$

They’re asking for 214.30$.

This has to be a mistake?? What should I do?

EDIT: invoice says 98.86 duty, 18.38 clearance fee, 97.06 taxes Goods description: hoodie (Only wrote the hoodie so why is this bill so high?)

The package contains two pairs of pants, one hoodie, one sweatpant and one tshirt totaling 284usd / 382$CAD

UPDATE : company declared the goods are worth 549$!??