The device and network DNS resolvers can resolve AnyDesk URLs.

September 28, 2020 - Try to play with time zone... in my case the issue was solved the next day 😐 restart the pc. ... Make sure location permission is turned on and the date/time is synced. Uninstall Anydesk, restart, and reinstall.

March 18, 2025 - Step 6: A warning message will pop up shortly after. Click Yes to disable the antivirus software on Windows. ... When you’re disconnected from the AnyDesk network, consider checking your router settings.

September 6, 2023 - The “disconnected from the AnyDesk ... by checking your internet connection, verifying date and time settings, updating AnyDesk, clearing cache and cookies, troubleshooting your firewall, and checking your login credentials...

This section provides a list of common AnyDesk error messages, their cause, and potential solutions. Whether you encounter connection issues, status messages, or fatal errors, this guide will help you understand and troubleshoot them effectively · In the table below, find the connection-related ...

Add exceptions for AnyDesk in any antivirus or security software on both devices. Go to Settings > Connection > General. Clear the Allow direct connections checkbox. If the issue persists, add /np to the AnyDesk ID or Alias (for example, 000111222/np or test@ad/np) when connecting.

May 4, 2023 - If you are experiencing remote desktop software disconnected from the remote desktop software network, the first thing to do is check whether your Internet connection is stable. Step 1. Press Win + R, type in “cmd” and click OK.

June 25, 2025 - Are you disconnected from the AnyDesk network? Try changing Windows security or time settings, or an alternative remote access app. Learn how to do it here.

August 21, 2024 - Once done, your AnyDesk software will update regularly as the new version is released. Internet Protocol Version 6 (IPv6) is a network layer protocol that ensures communication happens over the network. Some users have reported that disabling IPv6 can fix the disconnected from the AnyDesk network error.

September 16, 2025 - Specifically, if the computer's time settings are not accurate with your time zone or the time and date are incorrect,* then AnyDesk will not be able to connect to the network. To fix this: * Note: This usually happens after a clean install of Windows. 1. Verify that your Internet connection is working by visiting several sites. ... 3. Go to Start > Settings > Time & Language > Date & Time and set the correct time zone for your region. Then turn the Set time automatically switch off and on again to update the time. 4. Now proceed and delete the "AnyDesk" folder from these locations:*

February 25, 2024 - An obsolete app version is a common reason behind connection issues with AnyDesk. Head to its settings and install the available update to get rid of random disconnection problems.

Close the AnyDesk application and any other active applications that might be utilizing network resources. Power off your device completely and give it a few minutes to ensure all processes have stopped. Disconnect your router from the power source and wait for a few minutes to ensure the router has completely powered down.

April 5, 2024 - To Fix an error disconnected from AnyDesk network follow these these steps- 1. Check your internet connection 2. Make sure you’re using the correct username and password 3. Update the Anydesk software 4. Check your firewall settings 5. Disable ...

January 11, 2019 - Windows 7 Could not connect to a site.