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r/AndroidTV on Reddit: Disney+ Error Code 42

March 9, 2022 -

-RESOLVED-

u/juzmafia suggested I turn off IPv6 in network settings and I was able to sign in.

———

I am getting Error Code 42 from Disney+ on both my Sony A80J and my Shield Pro.

I have reset my network, unplugged all devices, uninstalled and reinstalled Disney+.

Disney support is telling me it’s a known issue but I can’t find anyone else having this problem online.

Am I alone or has anyone resolved this?

Thanks in advance!

On Shield TV, have you disable IPv6 under network settings? Might not related to your issue but currently there's playback issue with some Atmos content on Disney+ after the SE 9.0 update.

I should add that I do not have error code 42 on Apple TV, my iPhone, my web browser or my iPad. Just my Sony TV and Nvidia Shield Pro. There also should be no network issue because I can stream 4k HDR Blu-ray rips from my Plex server on the Shield Pro with no issue.

Videos

How to Fix Disney Plus Error Code 42 (Tutorial) - YouTube

October 11, 2023

How To Fix Disney+ Error Code 42 in Disney+ 2025! Tutorial - YouTube

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[FIXED] Disney Plus ERROR CODE 42 || Disney Plus APP NOT WORKING ...

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9 Ways To Fix Disney Plus Error Code 42 - YouTube

✔️ SOLUCIÓN DEFINITIVA DINSEY PLUS (ERROR: 83, 39, 50, 42, ...

Error 42 y Error 83 Disney Plus I 5 Soluciones 2025 - YouTube

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How To Fix Disney+ Error Code 42 - What's On Disney Plus

November 26, 2022 - It means the service or video you’re trying to access can’t be loaded for one of the following reasons: a weak Internet connection or a timeout error. ... Check your internet connection is working correctly.

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Disney+ getting error 42, but only on Fire TV Cube

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Business Insider

businessinsider.com › business insider › 7 ways to troubleshoot if you see 'error code 42' on disney plus

7 ways to troubleshoot if you see 'Error Code 42' on Disney Plus

August 23, 2022 - If you see Error Code 42 when you select a TV show or movie in Disney Plus, the easiest first step is to reset the device. If you're using a streaming media player like a Roku, for example, unplug it, wait two minutes, then plug it in again.

help.disneyplus.com › en-GB › article › disneyplus-en-mk-error-42

Error code 42: 'We're sorry

Get help with Disney+ account and payment questions. Fix login issues, verify supported devices, and learn about features of Disney+.

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Getting Error Code 42 on Disney Plus? Here Are Some Solutions. - IMDb

Have you been seeing Error Code ... popping up for years! The two main culprits of Error Code 42 are a weak WiFi signal and a faulty internet connection....

justanswer.com › tv-repair › lnws6-problem-disney-plus-channel-2-living-room.html

Disney Plus Troubleshooting: Fix Connection Issues, Error Code 42 & More

Smart TVs often face streaming errors and connectivity issues with Disney Plus app. Error code 42 on Disney Plus usually indicates network or app connectivity problems. First, restart your smart TV and router to refresh connections.

lifewire.com › fix-disney-plus-error-code-42-5069400

9 Ways to Fix Disney Plus Error Code 42

October 17, 2022 - Reinstalling the app can resolve many errors that prevent Disney Plus from working. If you encounter error 42 on Disney Plus, your device is having trouble connecting with Disney's servers.

Find elsewhere

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Error Codes | Disney+ Help Center | US

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How to Fix Disney Plus Error Code 42 in Several Simple Ways - MiniTool Partition Wizard

July 19, 2023 - If yes, you can then check the Internet speed to see whether it is fast enough to stream on Disney Plus. Performing a full power cycle can improve streaming conditions by restoring network connectivity and device functionality. So, turn off your device and wait a few minutes, then reboot and see if error code 42 on Disney Plus disappears.

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How to Fix Error Code 42 on Disney+

July 7, 2023 - There are four main reasons why you may see the error code 42 while using Disney+, including: An unstable internet connection. Too slow of an internet connection. Weak Wi-Fi signal.

helpforum.sky.com › t5 › Broadband › Issues-connecting-to-Disney-plus-error-42-on-laptop › td-p › 4564048

Answered: Issues connecting to Disney plus (error 42 on lapt... | Sky Community

@olitronic you can reset your hub but it is not likely to help. You maybe corredt thst it is a DNS issue as you are not the only person with DNS issues this morning Sky will sort the machine that msybe faulty - there are mutiple units and you can sometimes switch to another unit by powering down your hub for 30mminutes . · · You can of course add a public DNS server address to your device if you want but you cannot change the Hub's default DNS. · =========================================================65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Hello Chrisee, thank you for your message. I've tried many times to re-boot the hub already but nothing has changed. The hub is close to the laptop (a metre away).

quora.com › How-do-I-fix-Disney-Plus-error-code-42

How to fix Disney Plus error code 42 - Quora

Answer: Q: How do I fix Disney Plus error code 42? This may be a connectivity problem. Ever since Disney launched their streaming service, people have flocked to watch all the popular titles, both old and new. One of the top selling points of the launch was The Mandalorian – a brand-new Star Wa...

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How To Fix Disney Plus Error Code 42 - YouTube

How To Fix Disney Plus Error Code 42If you're encountering Disney Plus error code 42 and want to fix it, then this video will be perfect for you!Let me know ...

Published February 19, 2024

Views 168

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How to Fix Disney Plus Error Code 42

July 12, 2021 - With Error 42 there’s not much doubt where the problem lies. This code basically tells you that your device can’t establish a connection to the Disney Plus service.

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9 Ways to Fix Disney Plus Error Code 42 - Pazuvideo

August 4, 2025 - “Error Code 42: We’re sorry, we’re having trouble connecting you to the service. Please check to see that you are still connected to the internet, and try again.” ... Disney Plus Error Code 42 typically indicates a problem with your device’s network connection.

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DIsney+ app does not work. I get a code 42. - Amazon Forum

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dvdfab.cn › downloader › fix-the-disney-plus-error-code-42.htm

5 Ways to Fix the Disney Plus Error Code 42

July 16, 2025 - Usually, when you see Disney+ error code 42, it means something's wonky with your internet connection or maybe your network settings. It's stopping the app from talking to the Disney service like it's supposed to.

help.keepstreams.com › vip-services › disney-plus-error-code-42

[Solved] How to Fix and Avoid Disney Plus Error Code 42?

November 28, 2022 - Quick Answer: Disney+ error code 42 means the app can’t connect to Disney’s service (often a network or timeout issue). ... If you don't want to see any error code and try any step to fix Disney Plus error code 42, you can use KeepStreams to avoid error codes.