Hi, I found a solution that works for me. Go to Settings, "Maintenance" or "Diagnostics", Storage, go to the Disney app, clear data and clear cash. Test app, you will need to log in. Answer from Flimsy_Machine_4312 on reddit.com
Reddit
reddit.com › r/techsupport › issue with samsung smart tv’s disney+ app
r/techsupport on Reddit: Issue with Samsung Smart TV’s Disney+ app
21 January 2023 -
Hi, I’m currently facing a strange problem with my Samsung smart tv, which I can’t seem figure out by myself so hopefully someone will be able to give me an advice.
When I want to open Disney+ app, it only displays the following msg:
“This webpage is not available.
Unable to load the page. https://cd- dmgz.bamgrid.com/bbd/prod/22.25.0.yaddle.03/samsung_tv_tizen.html#profile_management? isInitialLoad=true took too long to respond. The website may be down, or there may have been a network connection error.”
The TV is connected to the internet and the rest of apps are loading normally. I tried to open Disney+ on phone and it’s working properly, so it has to be an issue with the tv, but it’s strange that it’s happening only for this one app.
Samsung Community
eu.community.samsung.com › samsung community › products › tv
Disney app issue - Samsung Community
30 July 2024 - I have the same issue on UE55KS7000U. Have reset everything multiple times....same as above, resetting Smart Hub gets it working again, sometimes for a few days or can be when you turn off app or TV, then doesn't load back again until you reset everything again. Super frustrating with kids in the house and paying 199eu for Disney and it not working!
Videos
JustAnswer
justanswer.com › tv-repair › gqis2-disney-plus-app-stopped-working-samsung-series.html
Disney Plus Not Working on Samsung TV: Expert Solutions
To fix the Disney Plus black screen on your Samsung UN55KS8000FXZA, first restart the TV and ensure the app is updated. Clear the app cache by uninstalling and reinstalling Disney Plus.
JustAnswer
justanswer.co.uk › tv-repair › pn01y-i-ve-having-trouble-disney-plus-tv.html
I've been having trouble with my Disney plus on my TV. I have already spoken to a Disney assistant and tried different
14 May 2024 - ... When I open Disney and press ... replied 1 year ago · Please make sure that you have disconnected the power cords from both your TV and internet modem router for a couple of minutes and check....
YouTube
youtube.com › watch
Disney+ Plus Not Working on Samsung TV? How to fix? [ How to get Disney+ on my Samsung Smart TV? ] - YouTube
Are you experiencing issues with Disney+ not working on your Samsung Smart TV? Don't worry, we've got you covered! In this video, we'll walk you through the ...
Published 31 October 2023
Disneyplus
help.disneyplus.com › article › disneyplus-samsung-tv
Supported Samsung Smart TV models
We cannot provide a description for this page right now
Quora
quora.com › Why-cant-I-find-the-Disney-channel-on-my-Samsung-TV-the-Disney-channel-not-Disney-Plus
Why can't I find the Disney channel on my Samsung TV (the Disney channel not Disney Plus)? - Quora
Answer: Because Tizen, which is Samsung’s “Smart TV” system, didn’t carry Disney+ until 2016, and originally not on all models. So I’m guessing your television’s eight years old or older? Even LED backlighting is only estimated to last between 40,000 and 60,000 hours (or 4.5 - 6.8 ...
Samsung Community
eu.community.samsung.com › samsung community › products › tv
Disney+ stopped loading? - Samsung Community
17 February 2024 - The only way of making D+ work is to reset the TV to factory defaults or just the Smart Hub reset (about SH reset I found out just today). After the reset I can play D+ but just until closing D+ app or switching the TV off.
YouTube
youtube.com › watch
Samsung Smart TV: How to Fix Disney Plus Not Working - YouTube
Step by step tutorial on how to fix the Disney Plus app on your Samsung smart TV if it's not working.↓↓Amazon links↓↓►HIDB TV Antenna for Smart TV: https://a...
Published 24 February 2024
Tech Junctions
techjunctions.com › tech junctions › television › samsung › disney plus not working on samsung tv: the ultimate guide
Disney Plus Not Working on Samsung TV: The Ultimate Guide
18 September 2025 - If the issue persists, uninstall and reinstall the Disney Plus app. Disney Plus may not load on your Samsung TV due to server outages, slow internet speeds, or outdated app versions.
seektogeek
seektogeek.com › fix-disney-plus-not-loading-and-working-on-samsung-smart-tv
[2023] Fix Disney Plus Not Loading On Samsung Smart TV?
16 March 2023 - Go to Settings in your Samsung Smart TV. Select Support > Device care. Select Manage Storage. Select DisneyPlus App > View Details. Choose to Clear Cache. Still, if Disney Plus crashes and not loading on Samsung Smart TV, you better off delete the app from the TV.
YouTube
youtube.com › watch
How To Fix Disney+ NOT Working On Your Samsung Smart TV: Easy Guide - YouTube
How To Fix Disney+ NOT Working On Your Samsung Smart TV: Easy GuideHaving trouble with Disney+ on your Samsung Smart TV? In this video, we'll guide you throu...
Published 19 January 2025
Disneyplus
help.disneyplus.com › article › disneyplus-streaming-issues
Disneyplus
We cannot provide a description for this page right now
Samsung Community
us.community.samsung.com › t5 › Projectors-Other-TVs › Smart-Tv-and-Disney-wont-start › td-p › 971859
Smart Tv and Disney + wont start
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ElectricalGang
electricalgang.com › home › easy ways to fix: disney plus not working on samsung tv
Easy Ways to Fix: Disney Plus Not Working on Samsung TV
26 July 2025 - If Disney Plus is Not Working on Samsung TV, try clearing the cache in the app, resetting the smart hub, and making sure that the TV model you have supports the app. Reset the Internet in your home, uninstall the application, and reinstall or ...
Samsung Community
us.community.samsung.com › t5 › QLED-and-The-Frame-TVs › Disney-and-Hulu-will-not-work › td-p › 2747569 › page › 7
Solved: Disney+ and Hulu will not work - Page 7 - Samsung Community - 2747569
8 September 2025 - 12-26-2024 05:46 PM (Last edited 02-19-2025 05:31 PM by SamsungCaleb ) in QLED and The Frame TVs · In September, I purchased a 85 inch QN90C. After a recent software/firmware update (update 2011) with the new UI and interface, my Disney Plus, Hulu and Peacock apps stopped playing video. All other video apps work fine. On Disney plus and Hulu, the video will try to load for a couple of minutes and then give me an error message stating "Sorry, something went wrong.
YouTube
youtube.com › watch
How to FIX Disney+ Not Loading on Samsung Smart TV - YouTube
Learn how to fix disney plus not working on smart tv in this video. For more videos like this then please leave a like & subscribe.How2Guides is the home of ...
Published 21 August 2025
JustAnswer
justanswer.com › tv-repair › gmrrd-need-connect-tv-disney-plus-code.html
How to Connect Disney Plus on Samsung TV | Expert Q&A
Users often face issues with code expiration and incorrect code entry during Disney Plus activation. To connect your TV to Disney Plus, navigate to the app and select 'Sign In.' An activation code appears on-screen. On a separate device, visit disneyplus.com/begin and enter the code exactly as shown.
PlayerFab
playerfab.dvdfab.cn › home › play video › disney plus won't load: 5 ways to troubleshoot [2025 update]
Disney Plus Won't Load: 5 Ways to Troubleshoot [2025 update]
7 April 2025 - Reset your Samsung TV to factory settings by selecting "Smart Hub" in the menu. Using any of these modifications will allow you to view your favorite Disney Plus episodes and movies on a Smart TV. Remember, if all the solutions above can't solve the issues you meet, the Disney+ Help Center and the company's customer service representatives are constantly available. Disney plus movie won't load?
Disney+
help.apps.disneyplus.com › bh › ar › support › solutions › articles › 68000001624-ظهور-شاشة-زرقاء-على-أجهزة-التلفزيون-من-سامسونج
Blue screen on Samsung Smart TV
Access your favorite entertainment with Disney+. Disney+ is the streaming home for Disney, Hulu, ESPN, Pixar, Marvel, Star Wars, Nat Geo, and so much more.