Reddit
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r/HearingAids on Reddit: Costco warranty for loss
May 5, 2024 -
Hello everybody!
I wanted to see if anybody has had any experience with making use of Costco's loss and damage warranty. My mom lost both her hearing aids. This has happened a few of times before, but we would eventually find them. It's been more than a week now and it's been hard for her.
Does Costco make it difficult to make use of the warranty or is it a fairly easy process. She's had the hearing aids (Jabra) since last August.
Thank you for any info!
Top answer 1 of 5
4
I had mine replaced and it was easy as heck. I had gone in to buy new ones because I lost my HAs. it was about 2.5 years since I had bought my Kirklands. The lady said "Hmm...let me check...you might have that three year warranty." Turns out I did have a three year warranty. She put in a replacement order and I got them a week later. This was near the end of last year.
2 of 5
3
I requested a lost HA replacement. It took a while but the costco person handed me the hearing aid in my bare hand, no baggie or anything. I put it in my raincoat pocket (it was pouring rain) and left and ran an errand and got a coffee and never found the hearing aid. I searched frantically and if it landed in a puddle it was ruined anyway. You only got one replacement so that was it. I've learned my lesson, now have Jabras I ordered on line. I had a single HA refuse to charge and they replaced it promptly with a refurbished pair, so I am happy.
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