May I ask your pay? I'm currently making $12, and I've been here 2 years. Your story is similar to mine. I'm unofficially the shoe person, but am I ever scheduled to be in shoes? Nope. I have 2 carts that need to be put out, and the new store manager won't put anyone else in there to do that or even recover, because "if she needs to talk about the department, she only wants to talk to one person." It's always a mess. Of course, it was a mess when our previous store manager was there too, but this is on another level. Extra hours? Not at my store. Our new manager, whom I do like, came from outside JCPenney, and listens to the corporate dogma about how long tasks should take. Nevermind trying to task with faulty equipment, trying to do so when customers keep interrupting, a larger truck etc. If corporate says 5 hours is all that's needed, that's all we get. A couple weeks ago, the sign team had the Black Friday sale. One of the sign team members didn't show. I had to pitch in (I've done signing before). I finished my department -- barely. The other team members didn't. They ran out of time. I'm also the RFID person. I'm still learning what I'm doing, since I had no training other than videos. The previous person just left a few months ago. I'm great at SOD, but not at regular RFID. I started life at JCPenney as a cashier, so I pitch in there as well, although minimally now. My colleagues are fine. I like everybody, and I think everyone is okay with me. Unfortunately, most retail jobs in area only pay $9. Answer from Timely_News_293 on reddit.com
🌐
Reddit
reddit.com › r/jcpenney › questions
r/JCPenney on Reddit: Questions
October 21, 2023 -

I just got hired as a cashier and it’s my 4th day I pretty much learned everything there is to know about cashiering. I was really only trained for one day. Actually… just for like an hour. But it’s okay cause I figured it out. I have a couple questions starting with

  1. What days do we get paid? (I worked Black Friday. So I don’t know if we get paid this friday or the next. I forgot to ask )

  2. Should I take out my money from Express Pay? And What happens if there is money in Express Pay and the next day it goes back to $0? Does it go towards my paycheck?

  3. I got hired as a Temporary Associate. If they decide to let me go around what month or time would they decide to do that? And would they keep me if they see I am a good working employee? I have signed up 2 people for credit cards on my 2nd day working cashier but I feel I can improve the more time I work.

  4. Do cashiers just cash? What do we do when there isn’t a customer in line? I find myself just standing there not knowing what to do.. I’ll put the hangers in the bin. But from there I’m kind of stuck.

  5. Does every store have a bag check policy or is it just mine? Everytime someone is going home they have to get their bag checked I’m not sure why I wasn’t given any explanation for that…

  6. Would managers lie about pay? When I first got hired my manager told me to keep my pay a secret and not to tell anyone like it’s top secret. Like I don’t understand. Is it that I’m getting paid more or less? And what do I do if my paycheck doesn’t add up to what it seems ? How do I figure out how much tax is taking off if it’s direct deposit ?

Top answer
1 of 1
5
These are all questions for your HR manager or your GM that they should have covered with you during training. That fact that some of this wasn’t covered is concerning, some of it you would have to ask, but they should have told you when payday is and how bag searches work. We get paid next Friday. It’s every other Friday. Should or shouldn’t is not something anyone can answer, if you can’t live without the money, then yes, otherwise that’s up to you, I don’t mess with express pay so other than it sometimes you can’t do express pay for your first check, I don’t have an answer sorry. January generally, some places it’s the first, some places will hold on to temps until returns slow down and hours drop more in the middle of the month, but that varies store to store. They might keep you if you’re good yes, it depends on how good you are and how well staffed they are (outside of holiday season) This should have been covered with you extensively , but no you don’t just ring or cash. If there are not customers generally you need to be cleaning and recovering the area around the register, folding, sizing, go backs that are within sight, etc. At most stores all employees wear many hats, generally if you are good at credit, management is going to keep you on register, if credit is not your strong point they may have you do recovery instead, it all depends on how you do and what your store needs. 5. Again this should have been covered with you during your onboarding process, as it is covered in the handbook. Management can at any time or for any reason search your bag, ask you to turn out your pockets, make you only use a clear plastic bag, lift your pant legs, and shake like a dog if they so choose to make sure people aren’t stealing. My store doesn’t do them at all as my manager finds them degrading, but we get written up by our DM every time for it because it is supposed to be a company wide policy and standard in every store. 6. Yes. Absolutely they may lie to you about pay, generally not what you will be making, but what others make. *Legally they cannot stop you from discussing your wages with coworkers, it’s illegal as hell and they could get in real trouble for telling staff that, * however, it’s not illegal to have a secretive culture about wages and they can ask that you not discuss them in front of customers or while clocked in. Generally management doesn’t like associates to discuss wages because new hires are making more than seasoned employees because the starting wages went up, because at holiday cashiers have been hired in at much higher wages and given bonuses for working weekends, etc, because really annoying lazy people get raises because they have a low apot, etc, it makes it easier for shit like pay discrimination, but it understandably upsets people in general and creates a lot of tension, frustration, and can lead to people walking off the job. Most places that are open about what people make I have found to be a lot less dramatic and toxic, but I understand why people don’t, I was raised never to discuss what I make with coworkers. This is stuff you need to feel comfortable asking the leadership team at your store, I know it’s your 4th day, but this sub isn’t always the most active and some of this stuff varies store to store, everyone here does what they can to help, but some of this stuff needs to be answered or explained by your store leaders, the fact that they didn’t explain bag searches to you and told you not to ever discuss your pay is concerning and FEDERALLY illegal.
🌐
Reddit
reddit.com › r/jcpenney › anyone else making current starting wage?
r/JCPenney on Reddit: Anyone else making current starting wage?
September 23, 2023 -

is working at jcp a hell hole for anyone else? is everyone else making starting wage even if youve been at the company for a while?

incredibly large rant incoming. I don't expect anyone to read this, I just need to get it off my chest.

TLDR: My workload is tripled compared to my coworkers, but my pay is the same as theirs's. Store is understaffed and that is somehow all my problem. Dealing with a lot of bullying from geriatrics.

I have gotten "raises" which I learned is actually just corporate raising our starting pay for new employees. I have been at JCP for 2 years now. I do almost all positions excluding register/jewlery/rfid, and I rarely do SOD. I have been very frustrated with everything but I'm struggling to find another retail job that matches my pay. I want to know if anyone else's day to day is incredibly chaotic, and if every location has 0 employees.

It'll start off with some b.s. of being expected to get a whole department redone (visual set) on my own in 5 hours. Which is fine whatever. But then my manager will realize no one is doing omni!!! so now i have to do that first. And then, of course, sign people will call out so now I have to preset signs, often alone, or with someone who stands around or is new. Okay, ill turn my 5 hour shift into a 9 hour shift then. And if recovery calls out, then I have to do that too. There's been many times where I'm working 2 positions at once, and when I don't get something done, I have to deal with rude comments. My manager will schedule me to preset signs, but then get mad when christmas decor isnt up... like you didnt schedule anyone for that ofc they arent up??

What is the worst part? I'm entirely in charge of lingerie but I never get scheduled to work in that department, and recovery refuses to go over there. We have bras on the floor, random shit mixed in everywhere, last time I went through I found 3 defectives. Everyone knows I'm in charge of lingerie so when it looks bad, they come complain to me. I've had WOMEN'S RECOVERY tell me that lingerie is a mess, but they wont go and fix it. This behavior is encouraged by a cashier/supervisor who wanted the lingerie position soooo bad but didnt get offered it, so she tells people to not recover or help over there.

All other operations associates have one or two jobs but I have a million. My coworkers (including higher ups) say that I need to be a manager and that the store would fall apart without me. My supervisors tell me that I'm one of the only good employees / tell me they love me etc etc. In fact, when I offered to stay late and close (as I do every week) one of my supervisors hugged me and thanked me. I come in early every single day, stay late, and never call in. Manager also said that I need to be her sidekick and help train people -_-

Salt to the wound, some of my coworkers (like anywhere else) are incredibly mean and make up stuff about me. Our salon manager told my manager that I left early one shift and she "saw me walk out the door" when I literally left when im supposed to. The latest rumor is that I made an associate work on the ground (which OBVIOUSLY never happened) and that I yelled at one of our supervisors (also didnt happen, as much as I wish it did). I've dealt with a lot of mean comments about my appearance and what not as well. I won't even go into the discrimination at my location.

Finding out that I make our starting wage is such a punch to the gut. This is my first retail job, so I'm not sure if this is normal, but my friends and family think I should quit. However, I'm struggling to find places that pay the same or more. Not to mention, I'm in college so I need somewhere that will work with my schedule like JCP does.

Top answer
1 of 5
2
May I ask your pay? I'm currently making $12, and I've been here 2 years. Your story is similar to mine. I'm unofficially the shoe person, but am I ever scheduled to be in shoes? Nope. I have 2 carts that need to be put out, and the new store manager won't put anyone else in there to do that or even recover, because "if she needs to talk about the department, she only wants to talk to one person." It's always a mess. Of course, it was a mess when our previous store manager was there too, but this is on another level. Extra hours? Not at my store. Our new manager, whom I do like, came from outside JCPenney, and listens to the corporate dogma about how long tasks should take. Nevermind trying to task with faulty equipment, trying to do so when customers keep interrupting, a larger truck etc. If corporate says 5 hours is all that's needed, that's all we get. A couple weeks ago, the sign team had the Black Friday sale. One of the sign team members didn't show. I had to pitch in (I've done signing before). I finished my department -- barely. The other team members didn't. They ran out of time. I'm also the RFID person. I'm still learning what I'm doing, since I had no training other than videos. The previous person just left a few months ago. I'm great at SOD, but not at regular RFID. I started life at JCPenney as a cashier, so I pitch in there as well, although minimally now. My colleagues are fine. I like everybody, and I think everyone is okay with me. Unfortunately, most retail jobs in area only pay $9.
2 of 5
2
My store is also really understaffed and but my manager is really nice, she started as a seasonal associate and worked her way up over 15 years so she’s a lot more understanding of demands and frustrations of the floor worker. Everyone at my store, save for a few of our 80 year old recovery ladies is cross trained to do register, recovery, signing, door to floor, etc, but the only ones expected to do sets are myself as a merchandise super and my assistant, if for some reason both of us are unavailable another supervisor is trained to do them too as a back up, and there’s never a time limit put on it because there’s a good chance I’ll get interrupted and needed elsewhere 20-30 times. To have a regular associate expected to do a set by themself with a time limit and no help is straight up shitty. It’s one thing if you wanted to because you want the assistant position, but even still that’s unrealistic to expect it because as an assistant you’re going to get pulled 20 times to do overrides or help. A lot of stores are really struggling to get staff because the starting wages aren’t great and people assume JCP is going to go under like Sears, but you’re store sounds especially toxic. I have a lot of straight up lazy associates at my store, but there aren’t any that are mean or spiteful, or that won’t do a specific area. They don’t like it and they’ll complain but if they’re asked to recover they will at least try to. You generally get one raise a year during February if your metrics are good or if you get promoted you get a raise, I was told that a starting wage bump technically counted as a raise, but that if someone was a decent employee and had a low apot and their manager would go to bat they would get another one in February (I’m not 100% on that though!) . Honestly, I’m curious what your pay is, because although floor associates are supposed to be cross trained, it sounds like you are being taken advantage of. Starting wage at my store is $12, and that kind of work is not expected at my store for $12 an hour, not by a long shot and although people who refuse to train for register generally don’t advance because as a supervisor or an assistant you have to be register trained and have open availability, I would have a long talk with your manager and see if they really understand everything you are doing and the struggles you are dealing with and let them know you’re frustrated about not being able to recover your own area at all and no one else is either, If they brush you off, find another job, look for leadership positions or go to hotel front desk work, it’s similar to retail but depending on where you live pays way better. Life is too short to be so miserable, everyday at any job isn’t going to be a picnic, but it shouldn’t be as frustrating and overwhelming as you describe either ❤️
🌐
Quora
quora.com › How-many-hours-per-week-does-a-JCPenney-part-time-associate-work
How many hours per week does a JCPenney part-time associate work? - Quora
Answer (1 of 3): During most times of the year, 24 is probably about average, possibly a little higher. During the Holidays it could be much more. However, all this will depend on your department, your manager, and the time of year. Generally you should expect to work less than 30 hours per week ...
🌐
Indeed
indeed.com › companies › department, clothing & shoe stores › jcpenney › questions
Questions and Answers about JCPenney Salaries | Indeed.com
Asked October 4, 2024as a seasonal employee you still will get paid biweekly or every 2 weeks. ... Asked September 19, 2023No it is. Not ... Asked April 11, 2023I worked in WA state and I made $16.50 starting and within 2 months I got a raise ...
Find elsewhere
🌐
Quora
quora.com › How-do-you-find-out-how-much-JCPenney-pays-per-hour-for-various-jobs
How to find out how much JCPenney pays per hour for various jobs - Quora
Answer (1 of 2): I worked there for 4 years and left making $9.50/hour. They favored people and refused to give me more hours in my department. They said I could come back later in the day and do busy work in another department for extra hours. Three times there were full time opportunities in a...
🌐
ZipRecruiter
ziprecruiter.com › all salaries › jcpenney salary
Jcpenney Salary: Hourly Rate December 2025 United States
As of Dec 23, 2025, the average annual pay for a Jcpenney in the United States is $40,674 a year. Just in case you need a simple salary calculator, that works out to be approximately $19.55 an hour. This is the equivalent of $782/week or ...
🌐
Payrollcalendar
payrollcalendar.net › home › company payroll › jcpenney pay schedule 2025
JCPenney Pay Schedule 2025 | 2025 Payroll Calendar
November 27, 2023 - JCPenney Pay Schedule 2025 | Does JCPenney weekly or biweekly? The employees' salaries are paid on a biweekly pay schedule. Payday may vary from one to another
🌐
PayScale
payscale.com › research › US › Employer=JCPenney › Hourly_Rate
JCPenney Hourly Pay in 2025 | PayScale
The highest reported salary for an employee at JCPenney is currently $20.36 / hour ... One Of The Best Retail Places I've Worked. ... Pros: The company treats everyone with respect and will work with you for days off. Fair pay for my experience, full time available even under ObamaCare, most associates who are available can get 40 hours and even overtime.
🌐
ZipRecruiter
ziprecruiter.com › all salaries › part time jcpenney salary
Part Time Jcpenney Salary: Hourly Rate November 2025 USA
As of Nov 24, 2025, the average annual pay for a Part Time Jcpenney in the United States is $29,215 a year. Just in case you need a simple salary calculator, that works out to be approximately $14.05 an hour. This is the equivalent of $561/week or ...
🌐
Cloudfront
d19dicv3xxhmze.cloudfront.net › pdfs › 2024 › JCP-2024-Benefits-Guide.pdf pdf
2024 Annual Enrollment U.S.
2 A list of benefits-qualifying positions can be found on the JCPenney Benefits website > Benefits Library. ... The chart below shows annual Time Off equivalent in weeks. You will accrue Time Off hours in each of the · 26 bi-weekly pay periods based on the number of hours you work.
🌐
Glassdoor
glassdoor.com › Reviews › JCPenney-pay-Reviews-EI_IE361.0,8_KH9,12.htm
JCPenney "pay" Reviews | Glassdoor
I also learned how to place weekly radio and print ads that came from corporate. Great place to learn and get your feet wet. ... Money was always a sore spot. They did not pay the best, but they also were not the worst. Lower end of the pay scale for both starting and pay raises. ... Is JCPenney a good company to work for?JCPenney has an overall rating of 3.4 out of 5, based on over 13,787 reviews left anonymously by employees.