dpd customer complaints

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dpd.com › de › en › faq › wie-melde-ich-eine-reklamation

As a consignee, please report your complaint to your shipper, who has all the necessary documents. If you are a business shipper, please report your complaint using the complaint form in myDPD in the 'orders' section. If you do not have access to myDPD, contact our customer service.

reddit.com › r/britishsuccess › dpd pissed me off. ended up getting their uk customer service number. i'm here to share it with you all; 01213364989

r/BritishSuccess on Reddit: DPD pissed me off. Ended up getting their UK customer service number. I'm here to share it with you all; 01213364989

March 18, 2023 -

There you go, DPD UK customer service... Can't believe the way these companies operate is even legal.

01213364989

EDIT: A few submissions by other redditors...

BT, courtesy of u/cc_worker - 03445611234, after sales options, 2,3,1

Sky, courtesy of u/MyNewAccountx3 - 03337592599

From u/webguyuk I built a site at https://www.whatcourier.co.uk which lets you see which retailers use which courier company so if you want to avoid a certain courier, the website will also tell you related retailers incase you wanted to buy from somewhere else.

Not all of the data is 100% accurate and there is missing retailers, if anyone would like to submit details they can on the site.

Top answer

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919

Hopefully your account is indexed by Google, and this will then end up as one of the top search results for DPD customer service phone number.

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212

I work for the Co-op. We are DPD drop off and collection point. The amount of parcels delivered to us by drivers who haven’t bothered to deliver it to customers houses is high. Every day people turning up to collect them fuming that they’ve been in all day, but get notified of missed delivery as nobody in. Also miles away from where they live.

DPD Greece

dpd.com › wp-content › uploads › sites › 218 › 2023 › 01 › 2023-01-10_Complaint-handeling_Procedure-for-senders.pdf pdf

Requests - Complaints - Claims Senders

procedure. The most recent version of the GTC is available on www.dpd.be. ... You can contact us by phone or mail/web form. A customer service representative will register your complaint and initiate an

Resolver UK

resolver.co.uk › companies › dpd-complaints

Resolve your DPD Complaints for free | Resolver UK

Having problems with DPD? Use Resolver to make a complaint. It’s quick, easy and (best of all) it’s free. Get started · How do we calculate metrics? 47 % Resolution rate · Most complained about services · Delivery Services Package delivery insurance · Most common issues · Delivery driver problem Package not delivered Customer service issue ·

Trustpilot

uk.trustpilot.com › home › business services › shipping & logistics › courier service › dpd uk reviews

DPD UK Reviews | Read Customer Service Reviews of www.dpd.co.uk

8 hours ago - Yet again dpd have let me down. Failed to collect again! If they do collect they deliver my perishable product late. I have lost so many customers because of it. I have gone from 30 parcels a week to around 6 now which I am about to loose. I am having to lay off a person to cover the cost of lost business.

Address Roebuck Lane, B66 1BY

(4.5)

CEO Email

ceoemail.com › s.php

DPD UK Customer Service and Complaints

List of e-mail addresses for CEOs of companies and other organisations

Reviews.io

reviews.io › company-reviews › store › dpd-uk

DPD Reviews - Read 5,530 Genuine Customer Reviews | www.dpd.com

DPD

Best regards, Lindsay So in a nutshell ... back DPD have decided to steal it. Great Service NOT, Will never use them again! Parcel Number 15501687256629” ... “Terrible service! Multiple times drivers have said 'sorry we missed you', but no calls, no ringing up to flat and was home waiting all day. Terrible will never recommend!” ... “Dear Sir or Madam, I am writing to raise a formal complaint regarding ... they refused to deliver my package

Rating: 1

DPD

dpd.co.uk › pdf › dpd-complaints-charter.pdf pdf

dpd-complaints-charter.pdf

The UK's leading parcel delivery brand. With our extensive UK network and unrivalled ground based service to Europe and Air Express service to the rest of the world, we are well placed to satisfy all your distribution and logistics needs.

DPD

dpd.co.uk › content › how-can-we-help › contact.jsp

DPD (UK) - Contact Us

Our app users get VIP customer service, 24/7 chat and are leapfrogged to the front of the queue when they call us directly from the app · Look for the buttons below the tracking map in the DPD app

DPDgroup

dpdgroup.pissedconsumer.com › customer-service.html

DPDgroup Customer Service Phone Number +3 378 429 6176, Email, Help Center

Customers evaluated the effort ... contact customer service as neither easy nor difficult. ... Once again, waited in for a DPD delivery which did not arrive. A previous driver who did eventually arrive had telephoned us and said that his sat nav had directed him to an adjacent road. We are close to this road, but there is no direct access from it. Why doesnt DPD take feedback from their drivers and act upon it? Predictably, they have not responded to my complaint...

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Sky Community

helpforum.sky.com › t5 › Sky-Q › Complaint-regarding-poor-DPD-delivery-service › td-p › 4514009

Complaint regarding poor DPD delivery service | Sky Community

Top answer

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I can't see why DPD cannot be contacted directly, as have done this once in the past. There is a consignment number and if the dpd app is used then the progress of the delivery and a contact phone number would be present. · https://www.dpd.co.uk/lp/yourdpd/index.html

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It's Sky you need to complain to, as it's their choice to use DPD to deliver their equipment to customers. This explains your options for raising a complaint with Sky: https://www.sky.com/help/articles/how-to-make-a-complaint · · It's a matter for Sky whether or not they pass your specific complaint to DPD or, more likely, whether they aggregate customer complaints and raise a general concern with them.

Trustpilot

trustpilot.com › home › business services › shipping & logistics › courier service › dpd pakketservice reviews

DPD Pakketservice Reviews | Read Customer Service Reviews of www.dpd.com

1 day ago - 1) We were expecting a large package and they either didn't bother to even drive past, or took a photo from the van as they drove past, never ac... See more ... Terrible customer service. Literally, they don't care about your problems.

Address Westfields 1410, 5688 HA, Oirschot

(1.4)

Facebook

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Does anyone have a phone number or email to submit ...

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DoNotPay

donotpay.com › learn › dpd-customer-service

DPD Customer Service Contact Info | Phone, Email, Address

If you've tried to get your delivery issue with DPD and failed, consider the following options: Write to the Customer Services, immediate supervisor. Continue documenting your complaint through the proper chain of command until you reach the ...

DPD

dpd.co.uk › content › about_dpd › customer-complaints.jsp

DPD (UK) - Customer Complaints

At DPD we take the utmost care of your parcels. However, there could be an occasion where you need to talk to us about the service we have provided · Let us help by clicking on the button below

DPD Local

dpd-local.pissedconsumer.com › customer-service.html

DPD Local Customer Service Phone Number +44 121 275 0505, Email, Help Center

Most customers feel very unsatisfied after talking to customer service representatives. The best email to contact DPD Local is [email protected].

reddit.com › r/askuk › how can i escalate my dpd complaint?

r/AskUK on Reddit: How can I escalate my DPD complaint?

May 3, 2024 -

Ordered online and my parcel was ‘delivered’. I live on off street of the main road, the parcel was delivered 2 streets down into a cul-de-sac which both looks and sounds completely different to my street name and postcode

The photo taken includes no reference to the person or house (what the dpd customer support person said). My name has also been ‘signed’ which I never did of course.

Customer support on the phone said only the company I ordered from can escalate my complaint due to it being the following day the parcel was delivered - support lines close at 18:30 and it was delivered at 19:11, I have given the business the complaint code and a summary but I’m not confident they will raise the dispute.

Thankfully I live in a nice neighbourhood and the recipient who had my parcel messaged over facebook when I asked in our community fb group.

I did reply to his messages straight away as I was driving on the M1, I had pulled into a service station the same minute he ended the chat.

I wouldn’t normally complain to such a level but I feel the service DPD has provided me is extremely sub par, how can I escalate this further with dpd?