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I've cleaned and taken the vacuum apart, aside from opening the motor. I have suction on the top side of the ball but not the lower side where the head connects. Does anyone know how to fix this?
I have a Dyson Multifloor Ball and it’s been great - until this weekend. We moved to a new home that has a new carpet and it just plain stopped working sucking from the brush floor part. It did for about two minutes then “stuck” to the carpet by being sucked stuck and wouldn’t let me push or pull it if that makes any sense. Then stopped spinning, and only sucks from hose part very powerfully so I know it’s sucking fine just from wrong area.
I have - checked all filters - clear
Zero blockages after checks
The floor brush piece seems fine but again had a moment where it super-sucked the carpet and didn’t let me push/pull it and then only sucks from hose part.
Help! Thanks!
I have a 4 yr old Dyson Ball Animal 2 upright, corded vacuum. For the past ~1 yr, the upright position suction is not sufficient. The hose works great.
How to troubleshoot and/or fix this issue without spending an arm and a leg????
I noticed that my Dyson multi floor ball (yellow top on filter, grey ball) had stopped picking up. I cleaned out all the hoses and the head. Cleaned all the filters and it was working fine. That was a week ago. Today I noticed it wasn’t picking up items that it should. A feather on my hardwood floors. I emptied the canister and got a small clog at the head. Everything else was clear. When I turned the vacuum on I can feel the suction coming from the tube (as always) but when I put my hand under the head, I literally feel no suction. Like nothing. I tried it with the brushes on and off. Also tried it with the vacuum in the upright position and with handle pulled back like I was using it normally. Is this supposed to happen? When I vacuum there are things being picked up. No freaking idea how, since I can’t feel anything from the head…..
HELP! Plz and thank you