Are Dyson Service Centres open?
How does Pay Via Chat work at Dyson Service Centers?
What should I expect when I visit a Dyson Service Center?
Has anyone gone through the warranty process of getting a whole new unit? My vacuum was having all sorts of issues so I made a claim through Dyson and the woman instructed me to send my current vacuum back through UPS and once received they would mail out a new in stock vacuum. How long did this take for you? I am in the US. I mailed my vacuum back last week, and am going slightly crazy not having a vacuum for the time being. I never received an email of any kind reiterating the instructions I was initially given over the phone when filing the claim, no info to track the exchange or claim or anything.
I'm planning on getting a Dyson V8/V10 as a Christmas present. I found a few new/sealed/never open ones on Facebook marketplace close to me. Neither have receipt/proof of purchase though. Am I still able to utilize warranty in the case that something ever happened? Or do you need original invoice/receipt?