I opened my Dyson Cinetic Ball Animal today. I wanted to see the filter myself. Support told me to bring it in for service, because they don't deal with these issues over the phone. The symptoms of my Dyson were that dust was coming out the back. Actual dust. I had been putting a large filter fan behind my Dyson as I used it, to catch the dust. Basically using my vacuum was making my house cleaner, but dustier at the same time. When I opened up my Dyson, I found the filter had actual holes in it. I counted eight holes big enough to notice light passing through. One hole was about an inch long. Super disappointed. Purchased 2021, December. Struggled for a year, so I got two good years out of it. Factoring for cost, $790, it cost me $21.90 per month to own a Dyson. Previous vacuum lasted over a decade, Miele, purcased in 2004, September, for $178. Miele cost me $10.50 per year, or 87¢ per month. Let's consider I never bought a filter or a bag from Dyson, but I did for Miele. Let's round off my monthly costs, and say the Dyson cost $20 more per month than a Miele. Miele filters, today, cost $44 for the HEPA, $12 for a three pack of prefilters, and $23 for 4 dustbags. Let's assume I change the HEPA filter once for every three prefilters and every four dustbags. $80 in filters. Okay, now I start to see the savings. $80 in filters works out to the same price every four months, if I change my HEPA three times a year, change my dust bag every month. Here's the kicker though. There is a hidden graph of diminishing quality with the Dyson. At the end of a Dyson's life, the filter is choked and it wasn't doing it's job. At the end of a Miele's life, the motor burned out, but it was vacuuming up every particle of dust to 99.97% efficiency. I could even buy knock-off bags and save money. I'm just so disappointed at how quickly my Dyson failed. Three years. So terrible. More on reddit.com

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