Hi,

So I'm in for a new cordless vacuum cleaner because my bosh Athlet 32v is broken (paid +- 300€ for it aprox 3 years ago).
Originally I've replaced it's internal 18650 batteries but that specific model is locked when you do that + the plastic broke off on the brush holder.
So I'm looking for a RELIABLE one with enough suction power for MANY years to come.
My home is 50m² of tiles (hardfloor) with no rug. My stairs are covered in carpet though and upstairs it's hardwood. So I'm mainly interested in a hardfloor one that can also do the stairs and occasionally doing my car.
So far what I've read, the V12 is best suited without having to drag the big V15.
Worse case I'd need to buy a new battery in a year or 3 (at 150€ that is EXTREMELY expensive though)!.
To do my car I guess I'll have to shell out for the flexibel part

Now I'm very confused because I see A LOT of positive reviews/comments on the V12, but then in some area's I hear it's utterly garbage with flimsy plastic parts.
I'm not a particular careful owner, not that I abuse things but I tend to use them 'carefree' so it will fall down, bump everywhere etc. What are you opinions regarding this on the V12?

After five years the motor on my Tineco A10 finally gave up the ghost. It was a perfect vacuum but being the primary sucker for that long at under $200 for a house full of animals and kids I can’t complain. So I lurked here a while and settled on the Dyson V12 Slim Detect since we had good experience with a first-gen Ball from back in the day.

Our current house is just under 3,000 sq ft which is about 60/40 hardwood to carpet split upstairs and downstairs. The downstairs gets MUCH more traffic and dirtier way faster. We also have a simple iRobot something and a Bissel ProHeat 2X for deep cleaning carpets and a pho Larry. Here are my thoughts on the Dyson V12 for anyone else who is looking for info:

Positives:

• The single battery lasts about as long as two batteries in the Tineco. It can do just about our whole lived-in portion of the house on one charge.

• The suction on the V12 thing is noticeably better than the A10 and I’m pulling up some deep and nasty stuff from the carpets. Nice!

• It’s quieter than the A10 and makes a really rad noise when powered off.

• I’m glad I got the version with the big red ON button compared to older Dysons where you have to hold the trigger down at all times. I have no idea why it took them so long to add that basic quality of life feature.

• It seems easy to clean so far and true to their word the attachments aren’t getting gunked up easily. The metal filter is also curious but cool.

• The attachment and accessory package seems good and I’ve already used them all.

• It’s very light!

• The V12 does a really good job of picking up larger items like cereal. The A10 was terrible at this and I basically had to play Hungry Hungry Hippos everywhere.

Meh:

• Needing to take off the attachments to empty the canister kind of sucks but that’s an extremely minor annoyance, especially if it means it’s better built otherwise.

• I super don’t care about the charts it’s showing me about what’s being sucked up.

• I wish the standard roller had a headlight and I miss that from the Tineco.

• The taller roller head means I can’t vacuum under as many things as the A10.

Negatives:

• Incredibly subjective but yo this thing is ugly. I don’t mind having appliances and tools with some color but something less primary and circus tent inspired would have been nice.

• Not all of the attach points feel super snug and that concerns me about long-term durability.

• You can NOT use this thing at all on thin Ruggable style rugs. Even on low it creates so much suction that it can’t move and sounds like it’s about to explode. This isn’t the case with every other vacuum I’ve ever used.

• It feels overall kind of cheap despite how well it’s working now.

• And probably my biggest peeve is the wheel on the roller heads SUCKS. I guess they’re trying to do a mini-ball style design but it’s useless to the point where I feel like the vacuum is just being dragged around and not rolling. This is especially bad on carpet as I can straight up see the disks not spinning as I love it around. This also makes turning the unit feel terrible. The Tineco A10’s rubber wheels were MILES above this implementation and I have no idea what Dyson was thinking.

So overall I’m liking the Dyson V12 Slim Detect but I feel like it could be a much better product with some work, especially when much cheaper vacuums have some better attributes. However I would NOT recommend it at full price as MSRP is $650 but I got it on sale for $500 which is way, way more reasonable.

Hope this helps someone and I’d be happy to clarify anything!

Hi,

I’m debating whether or not I should return my v15 detect because of how heavy it is ( coming from a v8) I saw that there is a V12 detect slim that is similar but lighter. I know the canister is smaller and I also like the fact that I don’t have to hold down to keep the vacuum on. What are your thoughts on either of them?

I bought my V12 in March of 2023. 6 months later, when I would press the power button, it would stay on for about 5 seconds and shut off, then after a second or third attempt it would stay on. I contacted Dyson support through their chat and was told the solution was to get the main body cyclone replaced under warranty but it was out of stock and I would be put on a list and contacted when it was available. Cool. No problem.

Fast forward a year later, August 2024, the issue with my V12 had progressively gotten worse; 8-10 attempts to turn it on and stay on, to eventually not staying on at all. I am very annoyed at this point as it had become useless. I contacted support again through the chat and was told they still aren't in stock and there was nothing to be done. A few weeks later my frustration had grown and since the vacuum was a paper weight at this point, I contacted again with more ... enthusiasm. Not hateful. Quite literally pleading to their humanity as to how ridiculous this was and that as a mother of a 4 year old that I have too many messes to clean up to be fucking around with the piece of shit that was my vacuum.

A complete exchange was granted. I was SO HAPPY... until the exchange experience started...

I got an email with a UPS label and was told to pack the machine and ship it. The email also said that Dyson would contact me once they received the machine in their facility. I paid UPS to fragile pack it and off it went. I of course watched the tracking and it was delivered on the 5th of September. No email. Ok maybe they are a little slow, whatever. Contacted two days later to confirm it was there and was told to file a claim with UPS. Uh....what....why? They couldn't tell me if it was there or not. I Googled the address of the "Dyson Flex Exchange" and it came back as a bus stop in El Paso Texas... Side note: I can see that an order was placed by a call center on my account with the order status "Waiting".

So now I am worried something isn't right or there's some side scam going on. Another week goes by and I still hear nothing from Dyson so I called the number to actually speak to someone. They basically told me it was delivered per the UPS tracking and that it can take up to 15 business days to get my new machine. I can't get an answer as to why I haven't received an email.

At this point I give up and decide to just wait while shopping around for another vacuum in case it just doesn't come. I finally get an email on the 24th that my new machine shipped. I got it 4 days later. Jesus Christ. The new one that I got looks different than the one I sent in, a newer model I assume (has the name printed on the pole, brighter detection laser, no on/off switch for the laser), so I really hope whatever issue was going on with the older version was fixed. Time will tell.

TL;DR: V12 Vacuum stopped turning on. Got a successful exchange but Dyson really needs to fix some gaps in their communication with this process.

Hi Guys

Quick question does anyone know what is the real difference between absolute and normal dyson v12 model? the absolute is exclusive to Dyson's website (the HEPA filter is turqoise coloured), but aside from the wand clip I don't see any real difference?

The price is identical, from what I understand the motor as a whole for turqoise absolute model is built in a way to be better at filtration as a whole? and that's about it? but maintenance wise, idk

Anyways, let me know if anyone understands the difference - also if you know the difference between V15 Detect Absolute and V15 Detect - let me know that as well, seems like the only difference there is the crevice tool is built into the wand (idk how secure of a design that will be, stuff like that breaks and usually it's hard to replace/maintain)

Dyson V12 Detect Slim snagged for $324 @ Target on sale.

Pulled an insane amount of dust out of the carpet and handled the food particles and dirt on the hardwood with ease. Only had it for a week but it makes vacuuming so satisfying and easy.

The laser works great as well. There is a particle counter which seems to differentiate how dirty a particular area is and how fine the particles are but I don’t really see the point. It does have an auto function which makes it work harder in dirtier areas. Seems to have good battery life and ease of use.

I hope it lasts awhile and doesn’t break! Highly recommend so far.

Hello everyone. Could anyone offer some suggestions on what could be causing my V12 to switch off after a few seconds?

I’ve checked all the usual suspects.. filter, blockages etc. No blockages and the filter is fairly clean.

When I came back from my holiday this problem occurred out of nowhere. Do any of you people know how to fix this problem?

Video of vacuum turning off after few seconds: https://imgur.com/a/0bK8XVD

I recently purchased the V12 and had to do an exchange because detaching the wand was an Olympic event! I just received the new V12 replacement, and it's only slightly better. By that I mean I can actually remove the wand, but it's still a bit of a struggle. Every time I have to empty the bin, I have to struggle, this is crazy! I'm going to return it and get my money back. I'm just wondering if anybody else had this issue. BTW, I have a V7 and it still runs well and never had an issue. I just wanted an upgrade. Thoughts?

Dyson currently has the V12 detect slim absolute on sale for $400, normally $650. Also, I can get 20% cash back through Rakuten. I’m about to pull the trigger on this deal as I’ve wanted a quality cordless vacuum for a while now. We currently have a eureka cordless vacuum that I was gifted but it dies after 15-20 min and doesn’t do even a halfway decent job—what I learned though is that I vacuumed much more frequently after receiving a cordless vac. With that being said, what’s the consensus on this dyson model? My home is about 1300 sq feet and we have 3 dogs and 2 cats so pet hair is abundant 🤦🏻‍♀️. The V15 detect absolute is also on sale—$550. Is it a major step above the V12? I was hoping to stay under $500. I appreciate whatever feedback I get! Thank you!

I can’t seem to figure out the difference between the v12 detect slim, v12 detect slim absolute, & v12 detect slim extra other than a few extra parts — they’re currently all on sale for the same price on the dyson website, $549.99

Am i missing something? why would i pay the same price for fewer attachments with the v12 slim detect compared to the absolute and extra? what’s the difference between absolute and extra?

any help appreciated!

got a v12 detect slim for christmas, and can't screw in the wall dock to my apartment walls. looking for a docking stand alternative that doesn't take up too much space. thanks!

I saw that there's a Black Friday / Cyber Monday deal for $399 - Dyson V12 Detect Slim Absolute™️ (Gold/Gold) cordless vacuum and similar at other retailers. I love how light weight it is, and the on/off button seems like a great feature (my mom complains about holding the button) as well as the laser lighting. I'm thinking of getting this for her as a holiday gift.

She currently has the V11 Torque Drive, how does it compare? I know she even feels that one can be a little heavy for her to bring upstairs etc. I was thinking I'd take her old one, and get her this one.

Has anyone swapped a V11 TD for this V12 Detect? Is it just as powerful?

I plan on pulling the cord and getting my first Dyson vacuum this sale. I’ve narrowed it down to the v15 and v12 sold by Costco (so I have access to the flexible return policy if all goes awry), but the biggest factor holding me back from the v15 is the weight difference.

My understanding is v15 is more powerful, slightly better battery life and bin capacity, and comes with more attachments. However, v15 is around 15lbs and the v12 is around 5lbs.

In Canada, v15 is on sale for $780 and v12 for $675 so not a huge difference.

I live in a ranch-style house with a carpet upstairs, carpet stairs, and hard floors for the foyer and downstairs (with a rug here and there) so it’s pretty 50/50. I will also be using a central vacuum, and emptying the bin more isn’t a huge deal to me.

Which did you pick and why? Did the weight of the v15 keep you back? Is one more reliable than the other? Is it even worth going for the v15?

As title says, I got a V12 and really really love it. The V15 went on sale for close to the same price so I purchased it to try it out and see if it’s worth the difference in price.

I have to say, the V15 was incredibly disappointing. Maybe it’s because I was expecting too much coming off of the V12?

The bigger bin size is great but beyond that it seems a big let down.

Anyways just a random post as I was curious if anyone had a similar experience.

Hey guys just purchased my first dyson vacuum the v12 detect slim. House is about 1700 sqft and mostly carpet. This is the most I’ve ever spent on a vacuum but it’s almost hilarious how much better it vacuums than anything else. But… we have four animals and I like the slim / lightness of it but we mostly have carpet. We haven’t vacuumed in a while I’ll admit so maybe that’s why but the tank filled up in like half of the master bedroom as I was testing it (just got it today). Wondering if I should go with the outsize+ or what you guys think? Reviews said it could do about 3 bedrooms but doesn’t seem true to me?

So I’m looking to get a Dyson vac today and I live in a 1 bedroom apartment with carpet flooring in the bedroom and laminate flooring everywhere else.

At Best Buy I can get the V15 detect for $600 tax-free but it uses the old laser fluffy head or the V12 direct from Dyson with the new laser head for $690 tax-inclusive but get $65 cash back. Other than price, anyone have suggestions/comments for one over the other?

Question is in the title. Upgrading our v8 today. trying to find a regular v12 but confirming they are all "slim" editions? Thanks!

So far I’ve found out after purchasing a brand new v12 that it’s basically useless on any carpet unless it’s completely flat. Roller stops spinning and shuts off. Really annoying that a 35 dollar vacuum can vacuum these rugs without issue but Dyson can’t.

Hi I’ve moved into a 1700 sq ft house with my golden retriever who sheds a lot. I ordered the v12 slim submarine version but couldn’t get the mop to work so returning that. I enjoyed the green light to illuminate where pet hair is and that is not available in the v11 in India. Please help with which model to go for!