This was my first cordless vacuum purchase. And so far it's been great in terms of functionality. I have a cat who sheds a bunch, and I've noticed that it really helps gather dust, hair, etc really well. However, I have noticed that it requires a decent amount of maintenance. I do a half-decent clean of the cyclone body and canister once a week, and usually do a full deep cleaning of the whole vacuum once a month.

What sort of irks me about the vacuum are the small things in regard to the parts themselves. Sometimes it's pretty hard for me to open and close the canister when emptying it. My hands are pretty strong! But it definitely seems like there's some resistance from dust and residue that gathers by the tip of the cyclone, where it connects to the wand. Also, the wand is sometimes hard to get off the cyclone when I want to dump material into the trash. I notice that it's almost every other time I go to detach the wand, it feels stuck.

Also, the rubber seal in the canister bin tends to get curled up into the cyclone, and doesn't seem to sit properly (as seen in photo 1). I think that this causes clumping of material in this area (as seen in photo 2).

Does anyone else have those either of those two issues? ^

If so, could you tell me how to fix them? I contacted support, but after they said they would send me a new canister, and wand, they said that they were out of stock. Later in the month after calling, I got an email saying that the parts were in stock. But then I clicked on the link and there was only an option to purchase them and nothing for warranty.

Other than those things I listed, I love the vacuum, I feel like it does such a good job getting everything on the floors and makes it quick and easy to vacuum up a lot in my house.