I am thinking of getting the Airwrap at Sephora during their current sale.

But how do you get extra warranty for the airwrap if you buy at Sephora? I think Sephora only offers a 30-day return.

Is it worth it? I am worried as dome people have said their airwrap stopped working after 6 months 😮 what do you do then? $700 is not cheap

Or is it better to buy from BestBuy (although dyson is always out of stock) or Dyson website?

UPDATED

Dyson Airwrap: From Frustration to Fantastic Customer Service

I recently had a frustrating experience with my Dyson Airwrap, where the replacement unit failed after only a year. Initially, I was disappointed with Dyson's warranty policy and customer service. However, after sharing my experience in a Google review, I was contacted by Brad from the Dyson Service Center.

Brad went above and beyond to make things right. He listened to my concerns, acknowledged the inconvenience I experienced, and took the initiative to locate a special edition Airwrap (the same as my original purchase) and have it shipped to me from another facility.

This experience completely changed my perspective on Dyson's customer service. Thanks to Brad's dedication and commitment to customer satisfaction, I am now a happy Dyson customer once again. It's reassuring to know that Dyson has employees like Brad who truly care about resolving customer issues and ensuring a positive experience.

ORIGINAL

Beware of Dyson's misleading warranty and frustrating customer service! My special edition Airwrap failed within 9 months (wouldn't turn on, blinking white light, strange noise). They sent a replacement, BUT here's the catch: Dyson only honors the original purchase date for warranty purposes.

Guess what? The replacement had the EXACT SAME issue within a year! They refused to cover it, claiming the warranty doesn't restart with replacements. To make matters worse, they sent the replacement to an old address, forcing me to drive out of my way to retrieve it.

Their customer service was a nightmare – dismissive, unhelpful, and incredibly difficult to communicate with. Their final "solution"? Offer a refurbished unit to replace their faulty replacement. Completely unacceptable, but I reluctantly accepted it after exhausting myself arguing with them.

Dyson's premium prices clearly don't guarantee quality products or decent customer support. Do yourself a favor and consider alternatives like Shark. I've had excellent experiences with their products and customer service. Don't fall for Dyson's deceptive warranty practices – you'll regret it.